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External reviews

327 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Gambling & Casinos

Fantastic Tool !

  • July 28, 2021
  • Review verified by G2

What do you like best about the product?
We have been using Seon now for a little over 12 months and the time saved is invaluable. The data returned on the player makes it very easy to identify non genuine players and help to tackle bonus abuse and fraud. Each day we are discovering new features on Seon which help help us more. The support team are fantastic and always available to help and the regular updates to the software mean that it is always advances keeping us one step ahead.
What do you dislike about the product?
We are yet to find anything we dislike about Seon! The support we receive is fantastic so if we ever have any queries they're always answered immediately.
What problems is the product solving and how is that benefiting you?
Seon helps us to identify bonus abuse rings, non genuine registrations and fraudulent activity.


    Gambling & Casinos

Very useful tool.

  • July 28, 2021
  • Review verified by G2

What do you like best about the product?
Automation and AI are the biggest advantages.
What do you dislike about the product?
What I don't like is a lack of real-time refreshing of transaction list and clear distinction between ones already reviewed and one to be done.
What problems is the product solving and how is that benefiting you?
We use the tool to investigate accounts and to establish the risk level. SEON gives us opportunities like running checks against online profiles.


    Claudio P.

Very positive, user friendly and easy to customize

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
All info on same page and option to customize features
What do you dislike about the product?
Bulk operations may be allowed for more accounts simultaneously than current limits
What problems is the product solving and how is that benefiting you?
Retrieved linked operations account and relevant mismatching info on accounts


    Oleg P.

Seon. Fraud Fighters Review

  • May 27, 2021
  • Review verified by G2

What do you like best about the product?
Clear documentation, straightforward integration. Stable system operation
What do you dislike about the product?
We have been using the system for two months, and I can’t say anything that I don’t like.
What problems is the product solving and how is that benefiting you?
The data we receive from Seon helps us fight fraud.


    Paolo C.

Is a great fraud tool, excellent from every point of view.

  • May 27, 2021
  • Review verified by G2

What do you like best about the product?
Through the transactions section, I can complete my investigation in terms of fraud and action all accounts in bulk.
What do you dislike about the product?
The background, I think a that features can be improved much more
What problems is the product solving and how is that benefiting you?
This helps me find/ prevent fraud rings.


    Annunziata P.

Seon is one of the best Fraud tool I've ever seen

  • May 26, 2021
  • Review verified by G2

What do you like best about the product?
I like the fact we can see all the details, and we can add filters and sort by filters
What do you dislike about the product?
Seon is really complete, I can't find an
What problems is the product solving and how is that benefiting you?
With Seon, we manage to locate quickly possible account takeovers, we can limit with one click a fraudulent account, and we can sort our investigations with different filters, such as IP address, cookie hash etc.


    Alejandro H.

The most powerful tool

  • May 26, 2021
  • Review verified by G2

What do you like best about the product?
what I think is better about the tool is the speed of integration, costs, and accuracy of the data
What do you dislike about the product?
I think the only thing would be to set the WhatsApp tool to ensure there are few nulls in the responses
What problems is the product solving and how is that benefiting you?
Improve customer risk, ensuring that the means of contact provided by them is valid


    Jeremy B.

A good collection of pooled data and fraud scores

  • May 25, 2021
  • Review verified by G2

What do you like best about the product?
The ability to grade users based on fraud potentional, and to let business side set rulesets for handling the levels.
What do you dislike about the product?
Massive explosion in fees when a misconfigured setting during a ddos attack kept triggering email checks. Our misconfigured setting but not ideal.
What problems is the product solving and how is that benefiting you?
Geofencing as well as verification users were from a fenced area. Potentional spam or automation in the contests we run. Also some.data harvesting.
Recommendations to others considering the product:
Book the time with their support to review your setup post configuration to avoid any surprises / get the best value.


    Gambling & Casinos

A very good fraud prevention tool

  • May 25, 2021
  • Review verified by G2

What do you like best about the product?
As a tool, it is very detailed oriented when looking at the information it provides. The tool is not only very accurate but also very extensive in the amount of information it provides. The assistance from the SEON team is fantastic. They always strive to help no matter what issue one might be facing
What do you dislike about the product?
That the tool might not seem user-friendly, yet with the help of the internal knowledge database, one can get accustomed to it pretty quickly.
What problems is the product solving and how is that benefiting you?
Bonus abusers mainly and we are getting help preventing ATO attacks.
Recommendations to others considering the product:
One of the best fraud prevention tools out there. The team behind SEON are always available to help when needed.


    Roberto T.

Working as risk and Fraud analyst this is the best tool you can get. Amazing features

  • May 25, 2021
  • Review provided by G2

What do you like best about the product?
The possibility to personalize the tool as much as you need. Seon also has machine learning that finds similarities based on your input and proposes similar rules able to spot abuses you wouldn't notice otherwise.
What do you dislike about the product?
I don't dislike anything. Seon is great. it perfecly integrates with a lot of systems, you are also able to download report or preset warning emails. the site is fast and user friendly.
What problems is the product solving and how is that benefiting you?
I use Seon for Fraud prevention. With the rules preset it is an amazing filter to get only good customers for your business. The blacklisting has also a various range of options