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A tool that covers our needs and support
What do you like best about the product?
THE DASHBOARD IS SUPER USEFUL AND DYNAMIC, I LIKE TO EDIT RULES IN IT.
What do you dislike about the product?
I would like them to contain more effective test environments.
What problems is the product solving and how is that benefiting you?
REDUCING FRAUD IN CREDIT CARD TRANSACTIONS
A very useful source of data
What do you like best about the product?
The various data sources that SEON collects identify whether a person actively uses a phone number or not. This information is highly beneficial for automatic decision-making.
What do you dislike about the product?
The sandbox environment SEON currently offers only separates the configurations and statistics. If possible, we would like to have a true sandbox for testing purposes.
What problems is the product solving and how is that benefiting you?
We are a financial company that offers a fully online onboarding process. SEON's data helps identify whether a number the customer used for registration is a frequently used number or not, and thanks to this source of information, we can minimize our risk via an automatic process.
Practical and complete tool
What do you like best about the product?
The usability to be able to put into practice the services offered, the complete information it provides
What do you dislike about the product?
I would look for a more efficient way to be able to group the complete information in the transaction module when we make filters, for example when we get to the final screen I understand that the information could be compacted in some cases and be more visually pleasing.
What problems is the product solving and how is that benefiting you?
We use it to score risk on certain transactions with risky characteristics that we identify from our controls and from Seon input.
I like the ease of use of Seon and the quick response when we ask for help
What do you like best about the product?
The dash is very simple, and the people at seon are very helpful.
What do you dislike about the product?
Machine learning does not suggest good rules, it lacks logic.
What problems is the product solving and how is that benefiting you?
We use it mainly for credit card payments, but we expect to be able to use it for all of our users' transactions.
Recommendations to others considering the product:
It would be great to be able to analyze the data in the seon dash, not only create rules but also identify fraud patterns, analyze data and from that create rules
Very helpful tool in order to create scores and evaluate behaviour in transactions
What do you like best about the product?
What I like best from seon is the flexibility I have as a client to create new rules and define parameters. Also, the team is very open to receiving new suggestions for new features we would like to add in any needed case. I like the different kind of variables available for custom rules, they are very helpfull.
What do you dislike about the product?
One thing it could improve is the creation of new Machine Learning Rules but only applied for Chargeback Label, as if we measure the efficiency by looking only to the Status DECLINE we would be missing or biasing our rule.
What could also change is that it is not always available the option to Test the rules in the existing data, that would help us a lot to understand the impact of turning on any rule
What could also change is that it is not always available the option to Test the rules in the existing data, that would help us a lot to understand the impact of turning on any rule
What problems is the product solving and how is that benefiting you?
Seon has brought me the capability of implementing new rules and measuring new variables in the transactions we are processing. In that case it is very helpfull to understand patterns in our transactions
Recommendations to others considering the product:
It is a very powerfull tool. Take your time to learn from it and you will be able to do some really good job
Seon Review
What do you like best about the product?
I like that it is a convenient place to get general information on emails and IP addresses.
What do you dislike about the product?
I wish that the IP address information was more useful and I am not sure that it can correctly identify all VPNs
What problems is the product solving and how is that benefiting you?
It helps me to determine whether an account is for a real person or just some bot activity.
Recommendations to others considering the product:
I prefer just using the web browser; the app does not seem to work well for me when reviewing more than one account.
SEON saves a lot of time.
What do you like best about the product?
The tool is very useful in terms of identifying fraud or the linked accounts. It is very easily understood with certain parameters that pick the linkages in accounts.
What do you dislike about the product?
I feel the downside of this tool is that there are many improvements to be brought into. Here something like identifying the exact and strong related accounts is to be improvised.
What problems is the product solving and how is that benefiting you?
Benefits are that the detection of linkages has become much more easier than earlier. it helps us to identify the multi account abusers and the duplicates created.
Recommendations to others considering the product:
Navigate more to understand more.
Seon integration
What do you like best about the product?
Account management, easy integration and cool portal.
What do you dislike about the product?
None at the moment, i will need more time before I can write something.
What problems is the product solving and how is that benefiting you?
ATO and stolen cards
Useful review tool with a time saving browser extension
What do you like best about the product?
SEON provides a well rounded overview of a person during a fraud review. The dashboard is customizable and you can add, remove, snd rearrange information to make it personalized to your needs. The browser extension allows for quick searches of key information without needing to go into the full tool.
What do you dislike about the product?
When reviewing persons that have been involved in a transaction (say a buyer and seller), SEON will show an IP link even though the two parties never logged in from the same IP. Also, while the browser extension is a great tool, the functionality to hover over a piece of information (i.e. email address) makes it difficult to click on links under or near the SEON pop-up. It would be nice if IPV6 was clickable like IPV4.
What problems is the product solving and how is that benefiting you?
SEON provides easy access to review emails, IPs, and credit card BINs. The IP heat map is an easy way to see where activity is taking place and if billing information matches logins. The functionality to see how information is updated, such as changing the name on the account or card helps to easily see if verification with the person is needed. The efficiencies offer time savings benefits.
Recommendations to others considering the product:
Get yourself familiar with the product. Make sure to take the time to play with the settings and customize it to your needs. It will work well for you if you take the time to set it up.
I have worked Payment agent for 3 months in iGaming company
What do you like best about the product?
Finding bonus abusers and suspicious of fraud.
What do you dislike about the product?
Occasionally, searching for customer addresses ware not working.
What problems is the product solving and how is that benefiting you?
We can save our work time for efficiency by SEON
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