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SEON has been a great second opinion in our fraud detection system
What do you like best about the product?
SEON has been a great addition to our risk detection system. Until now we used as an aid to our main risk control process that relies on tools and data bases focused on the local market (We are operating in South America). Also been using it to detect people abusing of our discounts or creating several accounts in our site.
One of the gratest thing about SEON is that u can start using it right away, just connect to their API and u're ready to go, thats one of the main reason we choose it. Another great thing is that que infomation it provides is not only usable in fraud or risk detection, but to enrich data about your clients, we think that we can use this information to try to predict their ages (based on the social networks or online services they use) or things like that.
So summarinzing, I dont think SEON could be used as main risk detection tool but it can provide a second opinion when your main tool doubts, the integration depends on your side because user their API is really simple and it can provide information you can use outside of risk and fraud.
One of the gratest thing about SEON is that u can start using it right away, just connect to their API and u're ready to go, thats one of the main reason we choose it. Another great thing is that que infomation it provides is not only usable in fraud or risk detection, but to enrich data about your clients, we think that we can use this information to try to predict their ages (based on the social networks or online services they use) or things like that.
So summarinzing, I dont think SEON could be used as main risk detection tool but it can provide a second opinion when your main tool doubts, the integration depends on your side because user their API is really simple and it can provide information you can use outside of risk and fraud.
What do you dislike about the product?
It cant be used as a main risk and fraud control system. The score they provide is not that accurate (but you can configure this) instead of the score we use the detailed info they provide wich is very valuable.
What problems is the product solving and how is that benefiting you?
Identify possible fraud or fake users, this helps us prevent possible credit card fraud, identifying clients that are abusing our promotions or discounts, at then end we lost less and invest more in real customers.
Great fraud tool with excellent customer support
What do you like best about the product?
SEON Provides an excellent tool to get a holistic view of a potential customer and in this way makes it easy to filter out fraudsters. The over 200 data points that are returned also serve as a great enhancement to Credit Scoring models.
What do you dislike about the product?
The documentation on the tool could be a bit more extensive. However, the customer support team is always available and more than willing to assist with any questions.
What problems is the product solving and how is that benefiting you?
As a B2B BNPL company, SEON filters out potential fraudsters during the checkout process. The alternative data is also used to enhance credit scoring models and can also be used for customer segmentation.
User friendly and easily customisable fraud detection
What do you like best about the product?
The combination of having SEON rules in place with our own custom rules in order to detect Fraud
What do you dislike about the product?
Some rules are unclear or not easily understandable
What problems is the product solving and how is that benefiting you?
SEON helps us with detecting fraud cases early on in the Buy Now Pay Later application process
Very easy to use and efficient
What do you like best about the product?
It is straightforward and has all the answers I need. I like that there is all the information I need only one click away :)
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What do you dislike about the product?
I don't dislike anything; everything works very good.
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What problems is the product solving and how is that benefiting you?
I am using the Customer and Transactions tab to see more information about the customers.
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Easy UI and a friendly google extension
What do you like best about the product?
The easy UI along with the amount of information given to me with just one click
What do you dislike about the product?
I would like to be able to see when a thing was first seen online more reliably and more accurately
What problems is the product solving and how is that benefiting you?
it helps me cross check information given by people to make sure they are legit
A complete and friendly fraud fighter platform
What do you like best about the product?
People are the most important part, and the people there are amazing, thoughtful and care about us, customers. About the software, it's simple yet powerful, user-friendly and straight to the point.
What do you dislike about the product?
Cost is a point to consider due to currency parity being a problem for Latin American countries.
What problems is the product solving and how is that benefiting you?
The tool brings confidence in fraud detection through its analysis, preventing transaction chargebacks.
SEON is one of the best tool to identify fraud users for your business
What do you like best about the product?
What I like most about SEON is you could use just a simple email to find information about whether the account you're looking up is legitimate.
What do you dislike about the product?
The layout of the website could be more user-friendly, along with all of its features. At the beginning I had difficulties operating with it, so there could be like small bubbles here and there with some explanation and hints.
What problems is the product solving and how is that benefiting you?
SEON helps identify when an email is created, if there are any other accounts (social media for example) created with it. It also determines whether the account you're checking is using VPN, and if his IP really matches his geolocation. That way you identify the users you have in your business.
It is a very useful tool which with some improvements can be the perfect tool
What do you like best about the product?
What I like the best about SEON is that it is very accurate and most of the time you will have promising findings about the person you are looking for. I believe that if you extend your database, you will become the perfect tool.
What do you dislike about the product?
I do not dislike any particular thing- but some improvements can be added. I believe that the IP search should be a little bit more accurate. Also when you are searching with the phone, email and the accounts shows up you can add all the accounts that someone may have to the same platform with the phone or email because sometimes someone, for instance, may have two Instagram accounts.
What problems is the product solving and how is that benefiting you?
SEON is helping you to find the person to whom belongs the email or phone and understand each time if the transaction is fraudulent or not. Most of the time it saves you time because the findings are mostly really accurate.
Simple, effective and easy to implement into our fraud system.
What do you like best about the product?
SEON offers me something that we don't have using other ways: Trusted information about users. We can build a great analysis system, but those engines require additional data points that complement information that you already have. SEON offers me a way to create a more robust validation process using additional datapoints and offers me scoring that we use to take decisions.
What do you dislike about the product?
SEON's focus is on user information, primarily based on social networks and other systems. But there is even more. I miss the device information, for example. Device IDs, virtual machines, changes on IPs, usage of apps to duplicate accounts, bot behaviors and so on, are just examples of information that we cover using other sources. It will be great if SEON may offer it, too.
What problems is the product solving and how is that benefiting you?
On Fraud flighting, there are too many topics to cover. SEON focus on users' information using sources like email databases, social networks and other sources, helping to identify possible scammers or fake accounts. All this information is funneled to scoring engines that generate evaluations based on the available information. And, all this available vía API, which is great.
It is very good in terms of the fact that it has all the information you need in one spot.
What do you like best about the product?
I love that all the information is provided.
What do you dislike about the product?
I would like to see the filters done a little different as the format of ranges provided is a bit confusing.
What problems is the product solving and how is that benefiting you?
We have been looking at it for detailed purchases and the customer's online presence and more.
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