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External reviews

327 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    sergey b.

Great experience of SEON integration

  • June 30, 2022
  • Review verified by G2

What do you like best about the product?
I like best the support SEON provide, they reply within minutes. It is very easy to set up call with SEON team. Documentation is very clear and provided with examples
What do you dislike about the product?
The only thing I've found not all fields in API documentation are mentioned as optional or required. Also we've faced issued when loading custom fields in backoffice.
What problems is the product solving and how is that benefiting you?
I can't see any big issue inside SEON, they are a very responsible and fast-growing business, I wish them all the best. SEON is world-class fraud solution. Thank you Guys!


    Gambling & Casinos

Seon is very efficient in finding any linked accounts

  • June 04, 2022
  • Review provided by G2

What do you like best about the product?
Able to identify any linked accounts,
Ips
Different devices
What do you dislike about the product?
Facebook or other social accounts might not belong to the person
What problems is the product solving and how is that benefiting you?
Problems of the linked accounts that fraudsters create


    Nalin A.

Great experience in working with the team especially the support that we get

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
The ease of setting rules by fraud analysts
What do you dislike about the product?
Cost. Very expensive at India's purchasing power parity
What problems is the product solving and how is that benefiting you?
Fintech fraud management


    Airlines/Aviation

It works perfectly, it shows all the necessary data when find something on the internet.

  • May 27, 2022
  • Review verified by G2

What do you like best about the product?
If it shows the name, that is the most helpful for my work.
What do you dislike about the product?
If I work with it within 12h , it will not ask for re-entry, but the connection will be lost during the day and I will have to re-enter. It would be better, for example, to ask for a password again everyday or without 4 h of inactivity. And will not be disconnected during the day.
What problems is the product solving and how is that benefiting you?
If the fresh email doesn't always show, or just leave it blank, but this also happens with and old email adress.
Recommendations to others considering the product:
I really like it!


    Information Technology and Services

Efficient and reliable

  • May 25, 2022
  • Review provided by G2

What do you like best about the product?
Beautiful and easy to navigate UI and good overall user experience
What do you dislike about the product?
Sometimes the linked accounts are not accurate and we would end up doing manual searches
What problems is the product solving and how is that benefiting you?
Finding customer linked accounts and enhanced customer due diligence


    Gambling & Casinos

It is without a doubt one of the easiest fraud prevention tools I've used.

  • May 24, 2022
  • Review verified by G2

What do you like best about the product?
Showing linked accounts through various technical parameters like cookie hash and device hash. Great for finding duplicate accounts.
What do you dislike about the product?
It can be a little slow ay loading customer information at times.
What problems is the product solving and how is that benefiting you?
Preventing misuse of stolen or fraudulently acquired documents to fund our services.
Recommendations to others considering the product:
Learn the tool and it will serve you well


    Álvaro H.

Kicking fraudsters a**

  • May 19, 2022
  • Review verified by G2

What do you like best about the product?
It's very easy to read the results and functional for credit risk decision
What do you dislike about the product?
Probably that the numbers of when is a new email is confusing, it's an eight, it takes time for new employees to understand
What problems is the product solving and how is that benefiting you?
Fraudsters on our credit platform. We have decrease significantly the fraud on our company


    Gambling & Casinos

I like it

  • May 17, 2022
  • Review provided by G2

What do you like best about the product?
how simple it is to search and compare players
What do you dislike about the product?
Nothing in particular, maybe just a better desing
What problems is the product solving and how is that benefiting you?
Basically, I check player accounts and if there are similarities between them so Seon has been helpful so far


    Gambling & Casinos

User-friendly Tool

  • May 17, 2022
  • Review verified by G2

What do you like best about the product?
Through SEON it is easy to get a single player perspective and its very helpful to look into the customer's logins and block them
What do you dislike about the product?
Sometimes SEON can be a bit slow and difficult to use
What problems is the product solving and how is that benefiting you?
We are looking into VPNs as well as possible online accounts and linked Accounts. Seon has been a big help with this


    Gambling & Casinos

Strong product, great CX team that provides ongoing assistance to our team

  • May 13, 2022
  • Review provided by G2

What do you like best about the product?
The product offering is very expansive with many great features that allow us to complete several core functions across our fraud department.
What do you dislike about the product?
The frequency of the API updates can make it difficult for a team with a large and very full roadmap to keep up with their requirements
What problems is the product solving and how is that benefiting you?
Our primary use case is detecting multiaccounting across user registrations in order to fight bonus abuse and other fraud.
Recommendations to others considering the product:
Great product, would highly recommend