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Great 360 view of a user's identity and a robust rules engine backing it
What do you like best about the product?
Really enjoyed how much out the box information we get from supplying minimal attributes. We use this product everyday to guard multiple high risk flows through our system. It has a strong rules engine that can reference historical decisions.
What do you dislike about the product?
There's been platform updates that have resulted in a lot of backwards incompatible changes with their APIs. The current product works great and we would love to try out new features, but the model changes definitely complicate the upgrade which create friction for adoption within our organization.
What problems is the product solving and how is that benefiting you?
Seon is used in as a fraud data aggregator and rules engine in our critical flows. It offers observability into user's actions while allowing us to adjust rules on the fly based on traffic pattern shifts.
Comprehensive Fraud Prevention Tool
What do you like best about the product?
SEON Fraud Fighters can be implemented as a live decisioning tool or an analytical tool used for post transaction learnings. Its breadth of different characteristics which are considered and factored into its learning make it extremely comprehensive and effective at
What do you dislike about the product?
Due to the sheer amount of information on the Transaction details screen it can take a while to get used to what is useful for you
What problems is the product solving and how is that benefiting you?
SEON enables us to monitor AML risks as well as payment fraud. It is helpful to have a one stop shop for helping with both of these issues
A wonderful tool to better know your customers and protect the quality level you offer
What do you like best about the product?
The huge amount of data retrieved, the responsive support and the smooth Ux
What do you dislike about the product?
Sometimes it could be useful to have regular reviews with SEON team to know the regular updates on the platform
What problems is the product solving and how is that benefiting you?
SEON is helping us reducing bonus abusers
Very powerful tool that can easily provide detail information about client. Love device data.
What do you like best about the product?
All SEON given data is use full. Love to use social account summary data and overall device data.
What do you dislike about the product?
That there is some functionalities that won't always be there and will contain null values.
What problems is the product solving and how is that benefiting you?
SEON help save money in case of straight forward fraud patterns that would lead to 100% loss of money.
Excellent tool for research and combating fraud prevention
What do you like best about the product?
It has the possibility of being used with countless parameters. From personal data to various ones related, for example, to IPs.
What do you dislike about the product?
I would like to be able to use the tax code data as well.
What problems is the product solving and how is that benefiting you?
Fraud prevention
positive
What do you like best about the product?
I've been using this application for work, and I have to say—it’s incredibly easy and intuitive. From the very first time I opened it, I was able to navigate through its features without any confusion. The interface is clean and user-friendly, which really helps streamline my daily tasks. Whether you're tech-savvy or not, this tool makes work smoother and more efficient.
What do you dislike about the product?
The app is easy and intuitive overall, but some recent changes aren't immediately clear.
What problems is the product solving and how is that benefiting you?
client analysis during onboarding
My experience is very positive
What do you like best about the product?
I like the possibility of offering to set fraudulent parameters, the possibility of cross-referencing parameters, and checking the risky ones for the future.
What do you dislike about the product?
Honestly, I don't find any faults at the moment, perhaps the possibility of not ...
What problems is the product solving and how is that benefiting you?
no problem
A reliable solution in the fight against account handover
What do you like best about the product?
Seon offers a lot of insight when is well integrated into your app. With all the parameters offered by SEON, account monitor activity is very easy, having live actions but also the possibility to analyze and discover new patterns.
What do you dislike about the product?
I really like SEON, i wish to have a better approach for Customer Support, because is not possible to involve from the beginning the entire team when rise a ticket.
What problems is the product solving and how is that benefiting you?
We use SEON for accounts security monitoring and using it is more easy to have a clean customer base.
Interactive
What do you like best about the product?
Filters, customization, being able to download the numerous available data to perform analysis
What do you dislike about the product?
I would make it even more customizable, in every part of it.
What problems is the product solving and how is that benefiting you?
Extracting data sometimes is very cumbersome
SEON's partner satisfied with the level of support and the value of the delivered data.
What do you like best about the product?
What I find most helpful about SEON is how quickly and accurately it spots suspicious activity. The system is easy to use, and we can adjust the rules ourselves, so it fits our needs. Thanks to SEON, we catch more fraud without spending so much time on manual checks. We use SEON for customer risk assessment during initial KYC. The support team is also really helpful whenever we have questions.
What do you dislike about the product?
Sometimes SEON feels a bit complicated at first, and it takes a while to figure everything out. I also wish some options were easier to adjust without needing technical knowledge. Occasionally, the system flags something by mistake, so we have to double-check. But overall, it still helps a lot.
What problems is the product solving and how is that benefiting you?
SEON helps us catch fake users and dodgy activity before it becomes a problem. It saves us time and hassle because we don’t have to check everything by hand, and we feel more confident that our customers are safe.
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