IBM Process Mining
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VERY INTUITIVE TOOL
What do you like best about the product?
The ease of creating codes and easily modularizing the scripts
What do you dislike about the product?
I believe that the cost, compared to others in the market, is quite high, but the benefits are also high.
What problems is the product solving and how is that benefiting you?
Automation of repetitive processes
Ease of business analysis using Process Mining
What do you like best about the product?
Business process self-analysis, procedure visualization, it has an excellent user-friendly interface which facilitates and saves time, is fully automated and provides efficient information and easy development.
What do you dislike about the product?
So far, I have no complaints, as it is meeting the company's needs and results, and it has greatly facilitated automation with transparency for the areas involved.
What problems is the product solving and how is that benefiting you?
After analyzing processes, it helped us identify opportunities for automation, process standardization, increased compliance, and improvement in the customer journey.
Very good
What do you like best about the product?
The fact of continuously optimizing business processes in a simple way. It can be used to quickly discover automation opportunities when starting a journey.
What do you dislike about the product?
I still have nothing to complain about regarding the subject, as it immensely increases its strategic potential.
What problems is the product solving and how is that benefiting you?
Organization, optimization, ease.
IBM Process Mining - Intuitive and efficient tool
What do you like best about the product?
Powerful tool to help visualize processes and identify where this process can be improved and/or automated. Helping to reduce costs or increase productivity.
What do you dislike about the product?
Sometimes processes are not automated in the best way, that is, the person responsible for using the tool must contribute and perform this analysis as well to avoid problems.
What problems is the product solving and how is that benefiting you?
IBM Process Mining helps in the identification of processes, making it possible to improve documentation, enhance business efficiency, and identify potential automations. This increases business efficiency and may also reduce costs.
Developer's view on Process Mining
What do you like best about the product?
Provide a way to build objective indicators to identify processes that are candidates for improvement and automation.
What do you dislike about the product?
It can lead to errors regarding the need for human intervention in the stages of process discovery.
What problems is the product solving and how is that benefiting you?
Mapping of candidate processes for automation with RPA.
IBM Process Mining can revolutionize your company's efficiency.
What do you like best about the product?
IBM Process Mining helps you not only to better define your current processes but also to find the best candidates for automation.
What do you dislike about the product?
It is a complex system to understand and truly master.
What problems is the product solving and how is that benefiting you?
IBM Process Mining is helping my company's clients to have a better definition of their own processes. Furthermore, it becomes clearer which processes are most interesting to automate. Therefore, by making my clients satisfied, we become satisfied!
A good method to better understand your process
What do you like best about the product?
The usability is friendly, I was able to discover several insights about the process I analyzed.
What do you dislike about the product?
As with any data mining tool, it is necessary to perform data processing before using the tool.
What problems is the product solving and how is that benefiting you?
IBM can show what the bottlenecks of the process are, and with this information, we can optimize it.
Great for macro insights
What do you like best about the product?
IBM Process Mining helps us to have a more comprehensive view of business processes, aiding in the identification of inefficiencies and providing insights for optimization. There are also more chances to identify patterns, bottlenecks, and deviations, allowing measures to be taken to improve efficiency and reduce costs.
What do you dislike about the product?
The implementation and initial configuration may require a considerable investment of time and resources. It is also important to have qualified people to make the most of the data gathered by the tool. Another point to keep in mind is data privacy, since the tool may handle sensitive data in the process of process mining.
What problems is the product solving and how is that benefiting you?
Broader view of the manual processes carried out by the business area to identify bottlenecks and find better opportunities for process automation.
Without a doubt, the best choice of this 2021
What do you like best about the product?
The integration of IBM Process Mining was quick and efficient, and since then we have noticed that it is essential for our company to leverage existing and relevant data for the current configuration.
What do you dislike about the product?
We use IBM Process Mining as it provides the necessary analysis details and forecasts based on the incoming data flow.
What problems is the product solving and how is that benefiting you?
It is better to keep an accurate track of data and processes, and it makes it much easier to obtain a better analysis.
The best thing about automation is being able to use these programs.
What do you like best about the product?
The scope of the software is enormous, as it helps to extract data and determine the data-driven business initiative as part of the digital transformation.
What do you dislike about the product?
I haven't interacted much with IBM Process Mining yet, so I have nothing to say about it.
What problems is the product solving and how is that benefiting you?
With the help of IBM Process Mining, it has helped us optimize our business flow and every aspect of this great process has been fueled by the effects of IBM Process Mining.
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