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Process mining helps businesses make faster, more informed decisions for process improvement through data-driven insights. Gain complete process transparency using data from your business systems, such as ERP and CRM, pinpoint inefficiencies and prioritize automation by impact and expected ROI. Drive continuous process improvements by triggering corrective actions or generating RPA bots. With this offering, clients can improve complex processes-achieving an 80% reduction in average lead time-to stay competitive, boost efficiency and reduce operational costs. Start a free trial: https://ibm.biz/ibm-pm-trial
Overview
The value of IBM Process Mining IBM Process Mining applies data science to discover, validate, and improve workflows. By combining data mining and process analytics, organizations can mine log data from their information system to understand how their processes perform, revealing bottlenecks and other areas of improvement. Process Mining leverages a data-driven approach to process optimization, allowing managers to remain objective when making process improvements decisions. Learn more about IBM Process Mining: https://ibm.biz/ibm-process-miningÂ
Discover what you can't see IBM Process Mining helps you find hidden inefficiencies in your processes. Leverage IBM Process Mining Process Applications to quickly and easily jumpstart the analysis of your most strategic initiatives. Start from our repository of well-defined use cases, and then scale your analysis as you see fit.
Sustainable procurement Help businesses optimize and streamline operations while focusing on sustainability. Improve profitability and drive purpose-driven procurement functions by identifying performance gaps in three vital areas: efficiency, compliance, and experience.
Mortgage lending Incorporate the IBM PEX framework to identify process variations and assess their impact on critical KPIs related to efficiency, customer experience, and compliance. The result? Actionable insights that can enhance customer experience, streamline the process, boost loan volumes, and manage compliance risk. Learn more about use cases leveraging IBM Process Mining: https://ibm.biz/ibm-pm-integrationsÂ
Pricing and upgrades For custom pricing and sales inquiries or for AWS accounts outside the United States, please contact IBM Sales: https://ibm.biz/ibmpm-privateofferÂ
Start a free trial: https://ibm.biz/ibm-pm-trialÂ
Highlights
- Gain process transparency: Create unprecedented levels of transparency into the way your processes are being executed. Limit your reliance on human bias with data-driven, fact-based process intelligence
- Reveal inefficiencies: Identify customer pain points, eliminate gaps or deviations in processes, and avoid excess spend to streamline your processes and boost the customer experience.
- To get a walk-through of IBM Process Mining on AWS, schedule a live demo with one of our product experts: http://ibm.biz/ibm-pm-demo
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Dimension | Description | Cost/12 months |
|---|---|---|
Standard | 20GB storage - 1 analyst user - 3 business users | $51,000.00 |
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Customer reviews
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156 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
ANUJ J.
My experience with ibm process mining
Reviewed on Jul 23, 2025
Review provided by G2
What do you like best about the product?
while using ibm process mining, I liked its AI features while dealing with shortage of ideas during analysis of data,it helped me in getting good recommendation and even helped me in getting good visualised or predicting data accurately which made things a bit easier for me. It has also help me in solving and some brainstorming decision which helped me in getting required output. In doing this, there was a risk ,the risk whether the decision is correct or would be a loss for me but I am happy to say that whatsoever till date I did with its help,it has done perfectly reducing the key risks and offers freedom to do with decision taken earlier.
What do you dislike about the product?
There are not much to say about my disliking about this product,I heard that while setting this product,its a bit complex as it relies heavily on high quality,complete and consistent event log data and to maintain smooth functioning,it demands a lot of efforts.Along with it, there comes the budget related issue as it required a good amount of investment.
What problems is the product solving and how is that benefiting you?
These days sometimes or often we get to hear that some organisations struggle to ensure that their processes consistently adhere to internal /company policies, regulatory requirements or SLAs ,this is where it can help that it,its tool performs conformance checking, also compares actual process execution against ideal models, identifying the root cause of deviation and then helps in rectifying or mitigating compliance risks. In this way it helps organisations maintaining it.
Information Technology and Services
Hidden Champion in the Process Mining World
Reviewed on Oct 23, 2024
Review provided by G2
What do you like best about the product?
The simplicity!
It is a very low learning curve getting to work with IBM Process Mining.
The second advantage is, that the ETL is not inherit bound to the product. You can use your own ETL tool for getting the data into ProcessMining
It is a very low learning curve getting to work with IBM Process Mining.
The second advantage is, that the ETL is not inherit bound to the product. You can use your own ETL tool for getting the data into ProcessMining
What do you dislike about the product?
The analytics part is not the best.
We need more effective analytics features such as custom dashboard monitoring.
We need more effective analytics features such as custom dashboard monitoring.
What problems is the product solving and how is that benefiting you?
getting an idea of how the process flows in huge process management projects.
and monitoring of process automation workflows. Placing an KPI Monitor to get informed when a clipp level has been passed.
and monitoring of process automation workflows. Placing an KPI Monitor to get informed when a clipp level has been passed.
Krunal K.
Fast and Simple
Reviewed on Aug 06, 2024
Review provided by G2
What do you like best about the product?
The most important thing is the efficiency with which i can get the insights. This serves as best alternative to in demand high priced analytical tools.
What do you dislike about the product?
More functionalities can be added along with AI integration. The software is in right direction
What problems is the product solving and how is that benefiting you?
It is currently helping us solve CRM use case with faster customer complaint resolution rates
Ved Prakash S.
Easy analysis with IBM process mining
Reviewed on Jun 11, 2024
Review provided by G2
What do you like best about the product?
Easy to find the event loga nd Visualization.
What do you dislike about the product?
Not familiar with all UI features like Visualization which are created for cycle process.
What problems is the product solving and how is that benefiting you?
Visualization, process cycle tracking and reduce cost
Gagandeep S.
Market Research & Data expert
Reviewed on Jun 11, 2024
Review provided by G2
What do you like best about the product?
With the help of algorithms if will gives a valuable data for better understanding.
What do you dislike about the product?
The software cost is little bit expensive.
What problems is the product solving and how is that benefiting you?
There is lots of unstructured data we all have with the help of IBM process mining we will get structured data as we need.