Agentforce Service
Salesforce, Inc.External reviews
6,978 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Force Future Tracking
What do you like best about the product?
That I can track my pipeline on future sales
What do you dislike about the product?
I can’t preview my notes I write in accounts
What problems is the product solving and how is that benefiting you?
Follow up calls
Better than paper method. Better than paper.
What do you like best about the product?
No more paper logs and now have the ability to view sales activity more real
Time.
Time.
What do you dislike about the product?
Updates are difficult and shared accounts are challenging.
What problems is the product solving and how is that benefiting you?
Got rid of paper logs and reports.
Recommendations to others considering the product:
Make sure your data base is scrubbed.
Salesforce
What do you like best about the product?
There is an attempt to keep case data all in one place with salesforce.
What do you dislike about the product?
There seems to be too many different ways to get the same information. This causes a education gap at my company because people are finding information in too many different ways and there's no one straight forward way to look at salesforce data.
What problems is the product solving and how is that benefiting you?
Everything is in one place, but too many avenues to find information
Well done
What do you like best about the product?
The interface is unparalleled. This plus the ability to customize is a game changer.
What do you dislike about the product?
Not much to dislike. It could be a little less busy looking.
What problems is the product solving and how is that benefiting you?
None
All in one itil support
What do you like best about the product?
Great for people with vision problems or older employees because of the interface
What do you dislike about the product?
Only good for small companies with not too many task
What problems is the product solving and how is that benefiting you?
Tickets are way more organized and easy to locate
Salesforce User
What do you like best about the product?
The simplicity of the software. It's easy to locate customers information.
What do you dislike about the product?
When it crashes. There are moments when the site is down.
What problems is the product solving and how is that benefiting you?
Being able to update customers cases and have the customer remain in communication with myself.
Recommendations to others considering the product:
N/A
Sales Forces ISprint
What do you like best about the product?
Sales Forces provide a good platform for manage my work as site selection specialist, with great space for data base and an interface easy to use.
Reports are easy to be created and always available for further reviews.
Reports are easy to be created and always available for further reviews.
What do you dislike about the product?
no possibility to recall any email sent by error.
"mass email" option could be improved.
"mass email" option could be improved.
What problems is the product solving and how is that benefiting you?
reach many clients and big data base available
Recommendations to others considering the product:
good platform for info storage and services
Easy to look at
What do you like best about the product?
This program is very pretty to look at compared to some others out there.
What do you dislike about the product?
Length of time to close out program takes so long. I wonder why I even have to close and not just leave running
What problems is the product solving and how is that benefiting you?
Saves Time on spending analysis
Best crm experience
What do you like best about the product?
Configuration and online support for any problem. It's ideal crm system for most organisation
What do you dislike about the product?
None. There is really nothing that I dislike
What problems is the product solving and how is that benefiting you?
Easy to use
Configuration
Online support
Configuration
Online support
Salesforce review by sales support personnel
What do you like best about the product?
Ease of pulling up accounts with just account number.
Chatter functionality is very helpful in reaching a large group with a quick hit
Chatter functionality is very helpful in reaching a large group with a quick hit
What do you dislike about the product?
Once you hide a tab or section (like your feed), it doesn't stay hidden. You have to red-do it every time you go back to that section.
What problems is the product solving and how is that benefiting you?
Per the reps I support, they can house all info about an account in one place.
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