Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

2 reviews
from

External reviews are not included in the AWS star rating for the product.


    IgnitiusMolepo

Helps us manage traffic-related issues and streamlines access management for the network

  • February 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Appgate SDP as a substitute for traditional VPN.

What needs improvement?

They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection.

For how long have I used the solution?

We have been using Appgate SDP for two years.

What do I think about the stability of the solution?

I rate the product’s stability a ten out of ten.

What do I think about the scalability of the solution?

The product encountered challenges accommodating the first 1000 users. We had to manage them individually, each with its unique code.

I rate the scalability a nine out of ten.

How are customer service and support?

Our experience with Appgate SDP's customer service and support has been generally positive. While we haven't encountered any critical problems requiring urgent resolution, the response to inquiries and questions has been satisfactory. They answer the queries shortly.

How was the initial setup?

The initial setup is complex for users who need to gain specific knowledge about the process. Once they grasp the knowledge, it is easy to deploy. It takes approximately two months to complete. At the moment, Appgate team is maintaining the product for us.

What other advice do I have?

Appgate SDP has significantly streamlined our access management, providing a notably efficient solution compared to traditional VPNs. The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort, unlike VPNs which often involve waiting for connection handling and unblocking. Recognizing the robustness of SDP, we made strategic decisions to minimize reliance on VPNs, reserving only two for administrative purposes.

In a scenario where Appgate SDP significantly improved our network security posture, the platform played a crucial role in fortifying defenses against major threats. The encryption algorithms utilized by SDP provide a high level of security to our network architecture.

Compared to Cisco, SDP proves to be most critical in protecting resources with the help of role-based policies. It only provides selective access to the application.

The dynamic policy engine significantly enhances our access control mechanisms. It has single sign-on and multifactor authentication features. It makes processes faster and easier.

It has helped our IT team to manage the workload with ease. It gives an intelligent solution whenever they face traffic-related problems.

I rate it a nine out of ten.


    reviewer2203806

With the ability to build granular rules to access different applications, the solution offers stability and scalability

  • June 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

I worked with the access of the NAC products for the last twenty years, and then there was a shift to cloud connection, and products like Appgate SDP were being used because the parameter was out, and we needed to understand how to connect the application in the hybrid work mode.

What is most valuable?

Firstly, the granularity feature of the solution allows it to build granular rules to access different applications. Secondly, the capacity to view the connection is another valuable feature of the solution.

What needs improvement?

The user interface should be improved as it is not very easy to work with the updates.

For how long have I used the solution?

I have been using Appgate SDP for five years.

What do I think about the stability of the solution?

In my lab environment, the stability is very good.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

I directly contact Appgate's technical support and seek guidance from them. The support answers your questions very fast. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

For the initial setup, one needs to know if they want to configure the solution. It is not intuitive. When I started with the solution, it was not very easy, so I will rate the setup phase a five out of ten. After studying it and finding it easy now, I rate the initial setup an eight out of ten.

I only have a relation with the update in the lab environment, not the deployment.


What's my experience with pricing, setup cost, and licensing?

The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market.

What other advice do I have?

Firstly, one needs to understand the difference between a conventional VPN and Appgate because the application needs to have a one-on-one interaction with the user. The network view is the second step of the VPN, while the first is the interaction. Secondly, for the security of the solution, you need to generate a hard panel between the application and the user.

It is a good product. I rate the overall solution a nine out of ten.


showing 1 - 2