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Amazing experience with Webengage
What do you like best about the product?
Creation of customer journey to automate all your communication with customers. Technical and support staff is very helpful
What do you dislike about the product?
Analytics is not detailed compared to Google Analytics
What problems is the product solving and how is that benefiting you?
We are using Webengage as a marketing automation platform. We are using it for customer communication and engagement through sending push notification, In App notification. The major benefit of this platform is that you can automate the process through customer journey.
Recommendations to others considering the product:
Very helpful for marketing people
Web Engage provided a great way think about automated visual marketing.
What do you like best about the product?
The customizability. I appreciated that Web Engage allowed me to build out an approach that was specific to my needs.
What do you dislike about the product?
The interface at times felt a bit confusing.
What problems is the product solving and how is that benefiting you?
How to digitally breakthrough to our audience without being unabashedly in their face. Web Engage has helped me identify ways to achieve that.
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