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Very Detailed Insight Tracking
What do you like best about the product?
The Best thing about WebEngage is its detailed event tracking with User information which includes tracking the location, session duration, Unique Events etc.
We can customize the events and organize them according to our requirements.
We can customize the events and organize them according to our requirements.
What do you dislike about the product?
Sometimes the tracking is a bit difficult when the site is embedded into an Iframe some sessions and page views are missed out in tracking and that doesn't give accurate data.
Example: on the main page, A license key of WebEngage is implemented for tracking and the sight in the iframe has B key attached to it then the event of the B page is not tracked in the A account, and the user data is also not visible on B account.
Example: on the main page, A license key of WebEngage is implemented for tracking and the sight in the iframe has B key attached to it then the event of the B page is not tracked in the A account, and the user data is also not visible on B account.
What problems is the product solving and how is that benefiting you?
It Gives a very detailed tracking and data management where we can get data about System Attributes, User Profiles, Custom Events, and much more.
We can get to see complete Analytics metrics of top events during a time span which helps in understanding the user's interest in a better way.
We can get to see complete Analytics metrics of top events during a time span which helps in understanding the user's interest in a better way.
Good for getting quick data insights!
What do you like best about the product?
Low learning curve, ability to add filters makes it a great no-code data tool
What do you dislike about the product?
Often the page gets stuck and unresponsive. Have to refresh
What problems is the product solving and how is that benefiting you?
Helping me get quick insights to user data
Amazing software which meets all the requirements as stated
What do you like best about the product?
Webengage is all in one app and that is the best part about it. Prior to this, we were using multiple tools but now with Webengage it is one tool for all our needs
What do you dislike about the product?
One drawback about Webengage is when we try to schedule webpush and it is as per user time zone then sometimes it doesnt deliver on time which should be worked up on.
What problems is the product solving and how is that benefiting you?
Webengage enables us to create user journey from user sign in to checkout. The team is very helpful and insightful which also makes the whole process very smooth.
Marketing wizard for D2C brand
What do you like best about the product?
Customize features and target based marketing for D2C platform
What do you dislike about the product?
The data loading process takes time for segmentation it should ne quick
What problems is the product solving and how is that benefiting you?
Brand awareness and benefits to keep on purchasing
CBest platform for engagement
What do you like best about the product?
Best analytical platform for customer engagement and retention. Best way to cohort analysis and target each customer
What do you dislike about the product?
Data takes time to load if it had been quicker it can save more time
What problems is the product solving and how is that benefiting you?
Customer awareness of the product and help them to know more about the products that is avilable in the App
One of the Best Tools out there in Market!!!
What do you like best about the product?
The most helpful thing about Webengage is that we can see user behaviour with our website and then take actions as per their behaviour. Also, accurate reports and analytics provided by Webengage is on point. Highly recommended!!
What do you dislike about the product?
The thing which I dislike about the tool is that I got to know about it very late :) Lots of efforts were wasted prior, now I am very happy that I am able to use this tool and perform all the marketing activities.
What problems is the product solving and how is that benefiting you?
Problems like tracking user behavior, automation of Emails and Web Pushes, gaining insights into the data obtained, etc and many more other problems are solved for me.
Seemless & Effortless Experience
What do you like best about the product?
WebEngage is very Useful for Multi-channel marketing.
What do you dislike about the product?
Sometimes the services are very slow. In case of any technical issues, you might receive late replies
What problems is the product solving and how is that benefiting you?
As an e-commerce company, we market around through different channels, and often a customer might be receiving same marketing campaign through every channel. WebEngage help us get insights on where and what channel the customer reads the messages on so that we dont send them repeat campaigns.
Exceptional Experience
What do you like best about the product?
Web Engage has made the push notification & SMS service convinient.
What do you dislike about the product?
Need more templates to automate the structure of the SMS & Notification service
What problems is the product solving and how is that benefiting you?
With Web Engage we are able to send bulk notifications and sms in no time
Accurate & Trustworthy Software
What do you like best about the product?
The best thing about WebEngage is I would say how it makes things simple and efficient. Automation enables us to understand our customers better and give real-time behavior.
What do you dislike about the product?
At times when we try to download the report, we are unable to do so and a few events don't perform well so currently, we are facing these two problems with WebEngage.
What problems is the product solving and how is that benefiting you?
Through WebEngage we can send emails, webpush and everything in users' time zone. This gives a boost to the open rate resulting in sales generation for the company.
Webengage-The True Saviour in Marketing Automation!
What do you like best about the product?
The best thing about WebEngage is that it provides all the marketing activities under a single umbrella like SMS, Emails, App Marketing, Web Push, etc. It makes our daily life in marketing easier than ever.
What do you dislike about the product?
I have been using WebEngage for the last 3-4 months, and haven't encountered any downsides as such of the platform yet. Yes sometimes I have encountered server issues while sending Emails but all of that was handled very quickly by the support team of Webengage.
What problems is the product solving and how is that benefiting you?
We had a problem of using different platforms for different marketing activities, Webengage enabled us to have all that under one roof and also automation of this software helped us even further in achieving the goals we wanted to.
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