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Awesome
What do you like best about the product?
Smooth and easy to use
Data at the right time
Data at the right time
What do you dislike about the product?
Nothing at all, webengage is very easy to use
What problems is the product solving and how is that benefiting you?
Whenever I reach out to webengage customer care, I come back with my problems solved.
WebEngage provides all the Analytics Data from our apps, helping us to understand user behaviour.
What do you like best about the product?
The data we get from Web Engage is real-time, making sure we get all the data without the risk of losing even a single ounce of it. Along with that, you can also pass parameters with your events.
What do you dislike about the product?
You don't get the data as per the app being used. To get that you always have to apply a filter for that particular app.
And in some cases, data gets dealyed to get uploaded on the dashboard. This puts the user in a dilemma whether the data was sent correctly or not.
And in some cases, data gets dealyed to get uploaded on the dashboard. This puts the user in a dilemma whether the data was sent correctly or not.
What problems is the product solving and how is that benefiting you?
Now, we can track the user journey along the app, helping us to identify the screens with major drop rate and fix it.
Also, helping us to identify the areas we need to improve in.
Also, helping us to identify the areas we need to improve in.
Webengage product review
What do you like best about the product?
We are able to create and modify the journey very seamlessly without any tech dependency.
this really helps us in doing the experimentation
this really helps us in doing the experimentation
What do you dislike about the product?
Till now didn't have such an issue but yes if dashboard can be more exhaustive with some insights it will be great for us .
What problems is the product solving and how is that benefiting you?
This is solving managing the drip campaign for the customers considering our business have long sales cycle and larger considertion time
Easy to use.
What do you like best about the product?
Easy, Simple, and user-friendly Dashboard.
What do you dislike about the product?
No option to upload CSV for a one-time Campaign.
What problems is the product solving and how is that benefiting you?
It helps me to create a journey based on user lifecycle which again benefits us again more users.
Communications Manager
What do you like best about the product?
One can learn to use Webengage very fast as it is quite simple to use and their support is quite good.
What do you dislike about the product?
Many of the features are locked as upsell.
What problems is the product solving and how is that benefiting you?
WebEngage is helping us automate marketing campaigns and help us with sending Whatsapps, Emails, Push Notifications etc.
Amazing Experience
What do you like best about the product?
The user interface, ease of use that makes the WebEngage stand out, With an intuitive user interface and well-organized features.
What do you dislike about the product?
Nothing, every platform has some areas for improvement.
What problems is the product solving and how is that benefiting you?
WebEngage solves the problem of customer engagement and personalization, benefiting us by improving communication with our audience, increasing customer satisfaction, and driving higher conversion rates.
Excellent product for Customer retention and engagement
What do you like best about the product?
Using WebEngage, our company engages with customers through various channels, ensuring a consistent and smooth experience. Leveraging the automation capabilities of WebEngage, we develop personalized campaigns tailored to specific user actions or triggers, resulting in improved customer retention and engagement.
What do you dislike about the product?
We did't faced any challenges with Web Engage, It is a must try product for Customer profiling,Campaign orchestration and target engagement.
What problems is the product solving and how is that benefiting you?
WebEngage facilitates precise and timely communication across multiple channels, including web push notifications and in-app messages, resulting in heightened consumer engagement. Through WebEngage, our company segments its customer base based on specific characteristics or behaviors, enabling targeted delivery of offers and messages to the right audience. The platform streamlines customer engagement by automating marketing campaigns triggered by predefined events or user actions, ensuring prompt and efficient communication with clients.
Very Good Tool for Marketing Automation
What do you like best about the product?
New Feature releases every month and Excellent Customer Success Team.
What do you dislike about the product?
Takes a lot of time to build segments in webengage. Dashboard feature can be improved
What problems is the product solving and how is that benefiting you?
Very Good CDP.
Helping us automate user communication flows.
Helping us automate user communication flows.
Awesome Product for Marketing Automation and track Customer Behaviour
What do you like best about the product?
The way we can create customer journey and the way it tracks each users activity, that's great. It is good to use the same tool to reach each user via different channels
What do you dislike about the product?
I don't think so I faced any challenges on the same tool. As said we can use the same tool effectively by seeing its analytics and tracking users and then create the flows accordingly
What problems is the product solving and how is that benefiting you?
It helps to track each users from where they are coming and where they are dropping of. It helped to track the same users and covert them from unknown to known users
WebEngage in Campaign Optimization
What do you like best about the product?
The infrastructure and the ability to connect multiple channels in one streamlined alignment, along with the multi-outcome feature, are the aspects I like most about the WebEngage platform.
What do you dislike about the product?
The support and responses provided by their tech and onboarding team are the main aspects I dislike about the WebEngage platform. Additionally, there are a few features that are lacking on this platform
What problems is the product solving and how is that benefiting you?
Instead of using multiple panels for various channels, WebEngage allows us to work on a unified platform with multiple outcomes. This greatly aids us in marketing automation.
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