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Webenageg services
What do you like best about the product?
Webengage provides a holistic solutions to your every need. For marketing and understanding user behavior , webengage is one of the best platforms for the business. A detailed understanding of the features present on the platform gives you an edge over others. Frequently introducing new deatures and updating current ones are some of the highlights of the webengage team. Also, the customer support is very well maintained at their end whther it a holiday or late evening you always get a reply to all your queries. Integerations with other vendors such email, sms or WSP is alo very easy on the webengage platform.
What do you dislike about the product?
Every business requires different use case that needs to incorporated into the system but webengage doesn;t have those functionalities as yet. But the team considers the request and tries to introduce the feature as soon as possible.
What problems is the product solving and how is that benefiting you?
Webengage provides personlaization for every channel according to the user behaviour which is very helpful for the businesses in order to provide customer delight. I am able to seggregate users basis on their behavior with help of the platform in order to target them efficiently. Understanding users journey and their behaviour and giving recommendations helps us in the communications. Predicting user behaviour provides a useful data that can be used in campaigns and journeys in order to convert users.
One of the most effective marketing tool in the market
What do you like best about the product?
Best thing about Webengage is that all the platform you will use to market are all integrated in this tool. The best part is that it is very user friendly, and you can personalise the marketing to the users to the very granular level. Lead segmentation is probably the best in this product. You can market using SMS, IVR, Email, Webpush, App push, Onsite notification and what not. It is redefining your marketing. Customer support is good.
What do you dislike about the product?
The product is too vast, so while its easy to use, you will have to invest time to learn and get familiar with all the tools you can use. Its uses Ml and AI in certain features, which become little technical. Segmentation is one things that you will have to invest time to learn.
What problems is the product solving and how is that benefiting you?
It is really helping us do the smart marketing and personalising our marketing strategies rather than just doing blanket marketing. Now we can target users on every platform using one single platform.
Good till now, Yet to use it more
What do you like best about the product?
Analytics Reporting and Retargeting channels.
What do you dislike about the product?
Cannot create whatsapp templates in Webengage and Journeys lack some features
What problems is the product solving and how is that benefiting you?
Retargeting and Promotional Campaigns
Improvement in User engagement
Improvement in User engagement
All in one best Retention Tool
What do you like best about the product?
Creating various live segments and campaign execution is very simple on WE, analysing the performance of the campaign and creating live dashboard is very imformative
What do you dislike about the product?
Integartion of this tool with our system
What problems is the product solving and how is that benefiting you?
It has solved the marketing automation problem, and has multiple vendor support , creating work flow is very easy.
I had a great experience with WebEngage
What do you like best about the product?
The platform is easy to use, and it helped us engage with our customers effectively. Specially the live segment part. The support team is fantastic too! Highly recommended.
What do you dislike about the product?
We can't short the campaigns by status or date or with any other matrix that one thing i would like to bring in your notice
What problems is the product solving and how is that benefiting you?
with the help of webengage we don't need to dowload and filter the data again and again, live segment part is already doing it and its making our execution easy. Also we can schedule the campaigns according to our requirements.
Webengage For the win in retention & Engagement
What do you like best about the product?
The ability to use it to any kind of business is actually cool, We do three diffrent businesses and two of the is subscription base and one is collection based. Webengage is seemless in all three and the support from the team is very appriciated. One if the best in the market and easy for implementing it . We use it on a daily basis for our cmapaigns. The integration took us some time but it was worth it.
What do you dislike about the product?
The integartion did take a long time and team struggled with techinical proficiency. The support team takes a long to address a simple query.
What problems is the product solving and how is that benefiting you?
The major problem that webengage solves for us is marketing automation, Mobile marketing and personalisation of communication.
Integrated Digital Marketing Platform
What do you like best about the product?
What I like the most about WebEngage is its variety of channel connections such as Web, Mobile Push, Emails, and SMS. It also helps to customize the marketing communication according to user behavior and demography which makes the communication interactive.
What do you dislike about the product?
WebEngage is supposed to integrate with multiple platforms, but sometimes it becomes difficult to combine it with certain databases.
What problems is the product solving and how is that benefiting you?
WebEngage is an automation platform as it is helping in scheduling the actions and also helps communication reach without any geographical barrier.
WebEngage in Action - Automating Marketing Magic
What do you like best about the product?
It has an easy-to-use interface which helps us to get a detailed understanding of customer behaviour. It also offers multi-channel engagement capabilities. The Analytics of WebEngage is well structured, which is really helpful for us.
What do you dislike about the product?
The live segmentations need to be improved and we have faced some issues in it. And it also lacks certain high-level features or customizability that they require.
What problems is the product solving and how is that benefiting you?
WebEngage has helped us with personalized automated messaging, which helps to engage customers more effectively. Analytics and reporting tools empower businesses to make data-driven decisions with is really helpful for our decision making.
An exceptional experience with WebEngage
What do you like best about the product?
Easy to use and implement across the Website, helps with Web Personalization, Broadcast and Automated Marketing Communication.
What do you dislike about the product?
Sometimes the Data that WebEngage gives is not reliable. Heatmaps for AMP Emails are not available.
What problems is the product solving and how is that benefiting you?
Helps with Web Personalization and makes Marketing Automation easy.
Review for webengage
What do you like best about the product?
All the features in Webengage are highly user friendly and thats good for the clients.
What do you dislike about the product?
The main issuei have with the webengage platform is the support and responses provided by their tech and onboarding team. Additionally, the platform lacks some features.
What problems is the product solving and how is that benefiting you?
Instead of using multiple panels for different channels, Webengage allows us to work on a unified platform that delivers multiple outcomes. This streamlines our marketing automation efforts.
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