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WebEngage - A leading MarTech Tool
What do you like best about the product?
I am using WebEngage for over a year and I am really impressed with its product analysis and development. The WebEngage platform not only helps build strong relationships with customers but also provides valuable insights that have shaped our strategies and product developments at TutorBin. By using WebEngage’s journey flows and segments, it has proven to be one of the best tools for driving product improvement and engagement. I am really satisfied with my overall experience of using WebEngage in my professional journey.
What do you dislike about the product?
There is not even a single thing that I came across on the WebEngage platform which has led to any issues while I used this tool for my product analysis and tracking various events for better customer engagement and retention. Overall, it has been a very smooth experience for me and I am glad to have been using this tool.
What problems is the product solving and how is that benefiting you?
WebEngage is tackling one of the biggest challenges for businesses i.e. bridging the gap between companies and their customers. It’s helping solve the tricky issues around customer engagement and retention. With its tailored journeys and smart segmentation, WebEngage makes it easier for any business to boost their key metrics and keep customers coming back.
Platform user friendly , and it is very useful for client engagement and retentions.
What do you like best about the product?
best part of the webengage is, client segmetation, coharting, realtime tracking events. clients behaviour.
What do you dislike about the product?
for a begniers UI is little technical to understand
What problems is the product solving and how is that benefiting you?
We are able to identify user behavour with the help of Webengege, based on that we are able to nudge them through various funnles. this has help us to improve our client engagement and retention for the orgnisation.
Retention Marketing made easy
What do you like best about the product?
The best part about WebEngage is that it is easy to use with multiple features covering everything needed for retention marketing. Another thing is the super responsive Customer Support.
What do you dislike about the product?
There's nothing I dislike so far, overall it is a good platform.
What problems is the product solving and how is that benefiting you?
It is helping me improve the re-order rate and the engagement rate across different set of users for my E-com brands.
Life Changer
What do you like best about the product?
Before WebEngage, I was in the dark-unsure of my progress, who my users were, or what was actually working. I didn’t have a clear direction on what to do next. But after using WebEngage, everything became crystal clear. With their insights, I not only found the answers I needed but also unlocked new strategies to accelerate my career growth!
What do you dislike about the product?
It's Loading time to create segments 1 and only 1 issue which I found.
What problems is the product solving and how is that benefiting you?
What problem? WebEngage didn’t just solve a single issue-it completely transformed our business. In no time, it set us on the right path and reshaped our entire approach!
Useful platform with features to nudge customers at right place, time and medium
What do you like best about the product?
I like the ease of use of the UI, as well as the intuitive features given. They have options like 'time to send, time not to send' for emails, whatsapp, notifications...The analytics are also 1-view, making it easy to deduce performance on a quick view
What do you dislike about the product?
I feel that the platform doesn't suggest or give recommendations on campaigns that advertisers setup. It should also suggest how I may improve a campaign for whatsapp either by creative or message, or audience or timing. Those would help
What problems is the product solving and how is that benefiting you?
The use cases for us in our industry -
1. Opening demat account - for Leads, by nurturing
2. Adding funds to their account - for trading
2. Trading on our StoxBox App
3. Logging into the App post download
1. Opening demat account - for Leads, by nurturing
2. Adding funds to their account - for trading
2. Trading on our StoxBox App
3. Logging into the App post download
Best tool for marketing Automation
What do you like best about the product?
WebEngage is a powerful customer engagement platform that enables brands to create diffrent journeys across all the communication channels like web push, whatsa app and so on to target their customers and generate revenues. Customer support is really nice and once you get your hands on it becomes your go to tool that u start using it everyday
What do you dislike about the product?
without the basic knowledge of the tool it is little tricky.
What problems is the product solving and how is that benefiting you?
it helps to track all the events of the customers and help me to identify the stages where the customers are dropping and help me to create steps to retain them, also help me to analyse the channels reachability which help us to knw through which channel to target to generate the max revenue.
Experience with WebEngage services
What do you like best about the product?
Me at MyShubhLife had the use case of using WebEngage mainly for ruinning Ominchannel campaigns along with event tracking. I personally like using WebEngage for runinng hustle free SMS campaigns.
What do you dislike about the product?
WebEngage lack the ability to run recurring campaigns, We personally had the use case at lot of times but had to compromise.
What problems is the product solving and how is that benefiting you?
WebEngage is a customer engagement and retention platform and this helps business solve marketing, growth and retention problems. WebEngage helped us keeping the users engaged throughout the life cycle.
best marketing Automation Tools
What do you like best about the product?
I like the tool for its ease of usage and implementation, specially Journey part and integration is also easy along with custome support and good features also
What do you dislike about the product?
Not Providing feature of Priortization among Journeys
What problems is the product solving and how is that benefiting you?
Helping us to target customers effictively via customer behaviour and helping us to improvize Journey
webengage is useful in terms of user experience and analytics
What do you like best about the product?
Its a complete package however insight section and integration process is wonderful. Support team is quite active and it covers all of the use cases.
What do you dislike about the product?
As of now nothing to mentioned about this.
What problems is the product solving and how is that benefiting you?
Its gives insights and help understanding the user funnel.
WebEngage review
What do you like best about the product?
All data at one place, Ease of use, Ease of integration, Ease of Implementation, Customer Support and great support from Customer Support Manager.
What do you dislike about the product?
Nothing I can think of at the moment, adaption of platform quickly.
What problems is the product solving and how is that benefiting you?
Personalized messaging is best in the WebEngage.
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