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Reviews from AWS customer

3 AWS reviews

External reviews

46 reviews
from and

External reviews are not included in the AWS star rating for the product.


    GeorgesNassif

A reasonably priced solution suitable for small to medium enterprises

  • May 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

Fortinet FortiMail is sufficient for our use cases.

What is most valuable?

The user quarantine feature in the solution is good. Not all the solutions have user quarantine features since they mostly have system quarantine features. The integration with Active Directory is great. The solution's antispam is really very efficient, especially the greylisting. Recently, the protection against impersonation is doing a great job.

What needs improvement?

The solution lacks to provide more visibility when there is a problem, and it needs to be tracked. The solution should provide users with more visibility so that they can track a problem.

For how long have I used the solution?

It has been only a very short time since I started using Fortinet FortiMail. I use it for my company and for our customers. My company has a partnership with Fortinet.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Regarding scalability, we did not receive any case where we had to expand. I recommend the solution to businesses that range from small to medium, including those who do not have a very large environment. It is possible to scale it more since we have one enterprise where it is deployed at a large scale.

How are customer service and support?

Fortinet's technical support is great. Usually, we do the first level of support. And when there is a really difficult problem, we raise tickets, and they are very good at handling such problems. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to deploy.

Regarding the time taken for deployment, If it is in gateway mode, then it will not take more than two to three hours. If such necessities are not there in place, it will take more time.

What about the implementation team?

We do the implementation. Also, we provide professional services since we sell the product with professional services.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, and this is why small to medium enterprises are adopting it. Price-wise, the solution is not far from Microsoft ATP. So, it is affordable.

Which other solutions did I evaluate?


What other advice do I have?

In fact, some vendors tried to work with us, but we found Fortinet to be very good.

Overall, I rate the solution a nine out of ten.


    Bruno Moreira

Provides virus outbreak prevention and FortiSandbox integration

  • May 09, 2023
  • Review provided by PeerSpot

What is our primary use case?

I have one deployment, which is a service provider, so it's working in a multi-tenancy environment. At least ten customers are being handled by this multi-tenant Fortinet FortiMail. We use Fortinet FortiMail mainly for incoming messages and also as a server.

How has it helped my organization?

In the first presentation we did, we were able to demonstrate to our client that 98.2% of the emails they received were spam emails. Furthermore, out of the spam emails, around 2,000 messages were found to contain viruses. Fortinet FortiMail was able to block these 2,000 virus-infected messages that would have otherwise gone unnoticed. Since we use Fortinet FortiMail as a multi-tenant environment in our cloud, we also save our customers' bandwidth as the spam emails are not downloaded.

What is most valuable?

The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration.

What needs improvement?

Fortinet FortiMail should allow more flexibility with the content rules. FortiMail does not allow users to use the content itself as a matching policy attribute. This limits the flexibility of policy configuration, and we have to adapt by using specific sources to apply specific content filtering.

For how long have I used the solution?

I have been using Fortinet FortiMail for the past seven to eight years.

What do I think about the stability of the solution?

I rate Fortinet FortiMail a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Fortinet FortiMail an eight out of ten for scalability. We are expanding our customer base with Fortinet FortiMail because security is now perceived as an investment in Brazil.

How was the initial setup?

Fortinet FortiMail's deployment is straightforward. It's not like plug-and-play, but if you use the default configuration, you can enable very strict security without digging into the configurations.

What was our ROI?

Since we started offering the anti-spam with FortiMail as a service, we have moved from OpEx to CapEx.

What other advice do I have?

I am using the latest version of Fortinet FortiMail. Users need to understand the SMTP standards to configure Fortinet FortiMail properly. If you make mistakes in the configuration, you may allow users on the internet to use your email as an MTA. This was the mistake committed by one of our customers who tried to deploy the solution himself without proper knowledge. You must have some knowledge about the solution so you can internally configure it.

Overall, I rate Fortinet FortiMail an eight out of ten.


    Arun D.

Super mail

  • April 14, 2023
  • Review provided by G2

What do you like best about the product?
It's super user friendly I was surprised how it works smoothly, interface is out of the world super easy to use rich in feature this is the best in the world simply
What do you dislike about the product?
There is nothing I dislike about everything is out of the world, super easy to use
What problems is the product solving and how is that benefiting you?
It is solving all problem specially it has strong could security and best in the business so all data safe no worries


    Lin L.

How to Protect of your Email by Fortimail

  • March 16, 2023
  • Review provided by G2

What do you like best about the product?
It's the best solution for consumers and customers who enjoy cheap pricing.
What do you dislike about the product?
Pricing is good for customers, but the installation side is difficult for engineers.
What problems is the product solving and how is that benefiting you?
My customers got a lot of unknown emails from South Africa, and I didn't know how to protect them then. I used Fortimail Gateway as a solution to solve it out that issue.


    Mohammed S.

" FortiMail Can Be Your Real Email Protection Suite"

  • January 09, 2023
  • Review provided by G2

What do you like best about the product?
Strong services expertise
Pre-existing relationships
Overall cost
Product functionality and performance
Strong customer focus
As per my experience, Proofpoint is the only product that can compete with FortMail.
What do you dislike about the product?
Inadequate updating of DNS backlists and IP blacklists.
Nothing more than this to realize.
The faster update will be fine.
Uninstall before the Forticlient setup.
What problems is the product solving and how is that benefiting you?
With the growing threat of cybercrime, Fortimail enables you to rest assured that threats through the mail are significantly reduced.
Also, it helps to increase the business performance


    Information Technology and Services

Good Email Security Solution

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Easy User Interface. Straight-forward policy configuration.
What do you dislike about the product?
The 'logs' interface could have been more comprehensive
What problems is the product solving and how is that benefiting you?
It's a good email security solution with easy-to-configure policies


    Apparel & Fashion

Fortimail is Best Email Security Solution

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
An email is a critical tool for everyday business communication and productivity. It’s also a popular attack vector I used it to protect Enterprise-wide email protection and feel relaxed as IT person.
What do you dislike about the product?
it's a little costly for small organizations and also a little complex to configure but it's up to you if you have experience then it's not hard.
What problems is the product solving and how is that benefiting you?
protection against email threats like phishing, DDoS and ransomware attacks.


    Airlines/Aviation

Good product to stop mail spam to your enterprise

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
FortiMail has many powerful features to help protect the security risks of your email system. Especially with the Antispam feature with the ability to identify Spam mail from many information sources (such as Email Hash, URI in email, SPF to check fake domains, ...). FortiMail helps to significantly reduce the spam mail volume; this helps optimize the workload for the Email Server.
What do you dislike about the product?
I do not have any dislike point for this product
What problems is the product solving and how is that benefiting you?
Reduce Mail Spam to the Enterprise and Optimize workload for Email Server.


    Luis O.

Very good tool for email protection.

  • July 25, 2020
  • Review provided by G2

What do you like best about the product?
Powerful antispam, antivirus and antimalware with FortiSandbox is a key part of Fortinet innovative advanced threat protection solution. Excellent real time dashboards, reporting, central quarantines and end user controls. Always keeps high performance virtual appliance, the organization very satisfied with the solution and the implementation was easy. It is very useful in the current time that the number of wakes in emails has increased, with attacks by pishing, social engineering and among others.
What do you dislike about the product?
The Web UI for mobile devices are not so friendly and efficient for mobility situations, there are applications for example FortiExplore is for payment. It was very important to improve the compatibility with different devices, related to the administration of the platform.
What problems is the product solving and how is that benefiting you?
The main benefit that was achieved with FortiMail is the stop of attack against spam, the tool has a correct analysis to detect and analyze that mail is spam or not. The administration is very easy, the classification that remains in quarantine is very convenient.
Recommendations to others considering the product:
It is a good brand and with good growth in recent years, the Fortinet solutions in general is very good with the integration of architectures with different manufacturers. The administration interfaces and the implementation is very easy. The best thing is that the tool has its self-learning that identifies which are the emails are trustworthy and which are malicious, the integration with FortiSandBox also adopts a great value for the analysis of attached files.


    Marley B.

Advanced and Secure Emailing Tool.

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Don't risk losing your emails because of using a poor emailing agent. FortiMail is the ideal software, one which is safe, and accommodates emails from different sources. Also, FortiMail has the spamming feature, which ensures that no email which has malicious intent get to our mail box.
What do you dislike about the product?
However, FortiMail fails to send large files, and even when they are zipped, the tool takes time to accept. Possibly, the vendor should make the app more compatible.
What problems is the product solving and how is that benefiting you?
The security of the emails that we receive is significant, and we must ensure that they get stored in a place that is well outlined. FortiMail is an email gateaway, which we value and apprehend.
Recommendations to others considering the product:
improve our emailing role with Fortimail