Pipefy US
PipefyReviews from AWS customer
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Great tool for monitoring and tracking requests.
What do you like best about the product?
I really like the tool being flexible and adaptable according to the area's demands and the possibility of creating reports.
What do you dislike about the product?
I have no cons. The tool is very versatile.
What problems is the product solving and how is that benefiting you?
There was no control of requests, nor indicators of the services provided. And now we can measure the requests that arrive, as well as implement improvements in communication and processes.
Analytics Coordinator
What do you like best about the product?
It is an agile tool that can assist in process prototyping, also testing integrations that greatly benefit organizations with various specialized applications.
What do you dislike about the product?
It would be very important to have a development environment separate from a production environment, this would greatly help with implementations. I also really miss debugging tools, as I can only resolve simple issues with the helpdesk teams online.
What problems is the product solving and how is that benefiting you?
It is possible to automate activities simply by involving the necessary people at the right moment of the demand. This provides more efficiency.
Support
What do you like best about the product?
Support materials and assistance from the support and success team. The support team, whether via chat or the success team, is truly dedicated to helping us. Not to mention that I don't always need to call someone, as the Pipefy help library is quite comprehensive, and I can easily learn and resolve situations with the materials.
What do you dislike about the product?
For the way I work today, Pipefy doesn't always meet 100% of the automations and fields, but I understand that it is a business rule. The automation packages end up having a somewhat high value.
What problems is the product solving and how is that benefiting you?
The organization of the onboarding flow of our clients in the kanban is excellent.
Good
What do you like best about the product?
Pipedy helps us organize our experiment flow very well. Each order can be tracked from the very beginning (request submission) to the invoice that has been paid. The configuration design is excellent. We also like the history recording function so everyone can track who did what for the specific card.
What do you dislike about the product?
If one phase has more than 20 cards, previewing all the cards in that phase is hard. I have to keep scrolling down to go through what I have in that phase.
The automation email is complicated. Sometimes our clients will reply the automation email, which is very hard to get notifications.
Can not do online excel sheet filling.
The automation email is complicated. Sometimes our clients will reply the automation email, which is very hard to get notifications.
Can not do online excel sheet filling.
What problems is the product solving and how is that benefiting you?
It helps us build up the order tracking system to keep track of every order's status. It also generates a simple report which saves us a lot of time to do it manually. This report helps us understand how we are doing and which part we need to improve.
The database gathers all the information so we can export them in 1 second if needed.
The database gathers all the information so we can export them in 1 second if needed.
Excellent Tool for Businss
What do you like best about the product?
Pipefy is great at centralizing communication and enabling timely actions from Pipe users.
What do you dislike about the product?
Sometimes the # of Pipes that are created can cause an overload in the work that is required to manage the Pipes.
What problems is the product solving and how is that benefiting you?
The system has enabled us to track Manufacturing orders in a more timely way.
Very good tool
What do you like best about the product?
Managing the our complex process flow for daily tasts
What do you dislike about the product?
Maybe the lack of new features and no clear communication about future development
What problems is the product solving and how is that benefiting you?
We changed from Sharepoint to Pipefy and improved our work
Great platform to make workflows between different areas in our organization
What do you like best about the product?
You can generate data with the interaction between the service and the process. After that, you can take desitions in pro of the business.
What do you dislike about the product?
Until now, nothing. Pipefy is just an amazing tool
What problems is the product solving and how is that benefiting you?
Creating value by reducing operational costs and time.
Amazing !
What do you like best about the product?
Efficient, fast, clear ! it's super easy to use,
What do you dislike about the product?
Sometimes we get some bug,some malfunctions but nothing that interferes with the proper functioning
What problems is the product solving and how is that benefiting you?
Pipefy represents our procedures, this allows us to avoid omissions, errors, to control the actions of each employee and to improve our procedures instantly
Build and maintain processes faster
What do you like best about the product?
Possibility to do simple processes from scratch to go-live very fast
What do you dislike about the product?
Lack of tool for managing many processes as the use of the system grows
What problems is the product solving and how is that benefiting you?
It let our company create processes that can be traceable and easy to collaborate
Pipefy is great for automating processes
What do you like best about the product?
I love the ease of automating and having almost all platforms connected to it.
What do you dislike about the product?
The ease of "breaking" the platform with your automations
What problems is the product solving and how is that benefiting you?
The point I raised is that Pipefy brings all the platforms together there smoothly.
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