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162 reviews
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External reviews are not included in the AWS star rating for the product.


    Vishal P.

Freelance recruiter

  • September 13, 2024
  • Review provided by G2

What do you like best about the product?
It helps to share views and helps the team to understand the needs and improve accordingly.
What do you dislike about the product?
number of features can be improved and make it more user friendly
What problems is the product solving and how is that benefiting you?
getting better insight about the platforms and data's


    Lauren D.

Overall a good software

  • September 10, 2024
  • Review provided by G2

What do you like best about the product?
It was generally easy to integrate with our other already existing software. I've only had to contact customer support for what turned out to be an error on our end and they were very quick to help solve my issue.
What do you dislike about the product?
There is a decent learning curve to using Funnel. I wish it were more intuitive to just pick up.
What problems is the product solving and how is that benefiting you?
We needed software with better reporting and modeling capabilities than what we were using before. Funnel provided that and more, so overall once you get past the learning curve is a breeze to use.


    Marketing and Advertising

Integration made easy

  • September 10, 2024
  • Review provided by G2

What do you like best about the product?
It aggregates all our data into one easy to manage feed for BI and reporting purposes.
What do you dislike about the product?
Not much, its pretty good and does what it says.
What problems is the product solving and how is that benefiting you?
Multi-platform reporting across different channels.


    Derek M.

Great feature sets and support for the price on the market

  • July 01, 2024
  • Review provided by G2

What do you like best about the product?
Funnel is very user friendly and contains a pretty deep feature set for the price. The partner ecosystem is great and a great tool for users to leverage in the US and globally. Customer Support is great and they also have US partners available to help with customization and deployment projects.
What do you dislike about the product?
Funnel may not be as well known in the U.S. as other options.
What problems is the product solving and how is that benefiting you?
Optimization of advertisement spend and campaign performance.


    Fund-Raising

Helpful and user friendly

  • May 23, 2024
  • Review provided by G2

What do you like best about the product?
They have a proper university to teach about their platform. It is a pretty user-friendly application, and even though they invested in a platform to enhance your experience and help the user go further in digital marketing research, it integrates easily with all your channels, and the implementation is as easy as setting up an e-mail. I use it every week to measure actions and design new strategies. I never needed support because the platform was straightforward.
What do you dislike about the product?
Labels could be easier to understand, and insights could consider market segmentation.
What problems is the product solving and how is that benefiting you?
Funnel helps me find sources and content that perform better to focus on so I don't waste time on the wrong strategies.


    Marketing and Advertising

Really really great support team!

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
You guys have the best support team ever, always fast, quick to find the problem and solution and always super friendly and professional.
What do you dislike about the product?
The Klaviyo integration is too complex, but that's seems to be caused be Klaviyo attribution and not Funnel.
What problems is the product solving and how is that benefiting you?
Combining all our data, without the limitations of Data blends in Looker Studio.


    Chris G.

Fantastic tool for agencies and business to collect and organize your marketing data

  • May 06, 2024
  • Review provided by G2

What do you like best about the product?
- Easy to use and onboard and maintain for those looking for low code/no code solutions
- Numerous connectors available for various platforms
- Flexible File Import tool for platforms not available natively
- Easy to export to tools such as PowerBI, Tableau, and Looker Studio
- Data exploration tool works well for quick, ad hoc analysis
- Customer support is responsive when running into data connections and cleanup issues
- Robust custom dimension and metrics tool to clean up data that is initially dirty
What do you dislike about the product?
- Organization and pruning of data sources could be better. Requires a very disciplined self-imposed best practices to keep things organized and remove what connections are not being used.
- Depending on size of agency of company, it is very easy to use up all of your flexpoints.
What problems is the product solving and how is that benefiting you?
I work for a large non-profit, where marketing/web analytics is a department of 1. Funnel allows me to wrangle, clean, and deploy PowerBI dashboards comprised of data from a variety of different platforms (Salesforce Marketing Cloud, Google Analytics, Social Media, Fundraising, etc.).


    Marketing and Advertising

An easy and reliable solution for all kind of marketing data

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
The easy integration for all marketing data connections.
The costs are very good and predictable. You don't have to check every time if your data volume exceeds a certain threshold, which would result in higher costs. You know exactly what costs await you.
What do you dislike about the product?
The challenge is that sometimes you need several breakdowns/connections for one data source, which results in higher costs for each connection.
What problems is the product solving and how is that benefiting you?
Funnel helps us to obtain all kinds of marketing data easily, without the high costs associated with developing and maintaining each pipeline. It is a quick way to add more value to a report and also an excellent method for leveraging performance marketing data within a data warehouse.


    Stanley H.

Easy to use and do everything you want + amazing support

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
The best thing I've found while using it is you can almost do EVERYTHING you would like to, and it is quite easy to figure out.
And if you can't do something, the amazing staff will help you so quickly and if it's possible they know it.

Integration is effortless, takes 5 mins.
What do you dislike about the product?
when creating dimensions, and you need to build within it for Google, Meta, etc, there is no way to copy things across so you end up spending so much unnecessary time doing it.

Also more freedom for your own if-when coding when building dimensions/metrics would allow you do see EXACTLY what you want to.
What problems is the product solving and how is that benefiting you?
All the data we have in Meta and Google is sent to us how they have the data set up. With funnel we can arrange that data and organise how ever you want so you can see whatever you want. It also allows you to share the data to looker or excel to easily manipulate further.


    Apparel & Fashion

A great tool to get all your platform data in one place

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
Funnel.io is a great tool for multiple reasons! We use funnel.io to get the data from different platforms, define common dimentions and metrics, explore data, export to our data lake and build our daily reporting.
- Easy to connect to data sources
- Common dimentions and metrics are already set up in funnel.io, but its very easy to creatre your own. All the transformations you might need are included.
- Interface is very intuitive even for less tech savy business users.
- You can check the data in the explorer, spot errors, adapt the definitions and dimentions or metrics and directly see the changes reflected.
- Customer support is fantastic! They will answer quickly and will help you with whatever problem you have, send you to the right info page. Always very friendly.
What do you dislike about the product?
- Not all connectors are possible (e.g. Zalando) (but we find a workaround with file import)
- What we are missing today is the column that contains the timestamp of the last data refresh
What problems is the product solving and how is that benefiting you?
We use Funnel.io to get all the campaign performance data from different platforms and to define unfirom metrics and dimentions.