Meltwater Suite
MeltwaterReviews from AWS customer
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So easy to use!
What do you like best about the product?
The various elements that this platform has available is wonderful! I love being able to tackle any project I have in mind by easily navigating the available tools. Setting up things like dashboards, daily digests, weekly newsletters and such for our internal teams has been very helpful as well. Our Meltwater rep has been absolutely wonderful as well, taking me as a new hire, and getting me up to speed on everything the platform can do!
What do you dislike about the product?
The only negative thing I've noticed is that some media contacts wound up getting their personal email addresses pulled in. This has caused a bit of anger reflected back to us via email after sending out a press release.
What problems is the product solving and how is that benefiting you?
Meltwater helps us efficiently reach out to a targeted group of media contacts, ensuring our message is going to the right people. Meltwater also allows us to help keep our leadership team in the loop of recent news articles without having them sift through all the noise.
My meltwater experience
What do you like best about the product?
Meltwater has been great for organizing, scheduling, organizing and tracking content for me.
What do you dislike about the product?
The annoying popups about having to post 15 minutes out. I know, but the way the time defaults in the scroller it warns me every time.
What problems is the product solving and how is that benefiting you?
Meltwater is helping us queue content smoothly and is very helpful with tracking tags we assign to posts.
Great communication and services throughout the platform!
What do you like best about the product?
Everyone at Meltwater has been so helpful and communicative! I love the Engage platform and how user friendly it is. It is great to see everything in one place in an organized matter. I would definitely reccomend!
What do you dislike about the product?
The only thing I dislike is that the reports section is a little confusing but everyone has been helpful with creating searches.
What problems is the product solving and how is that benefiting you?
I mainly use Meltwater for social media monitoring and publishing. It is extremely nice to see everything in one place and easy to navigate the platform. It is also nice to have analytics and the ability to reply to messages in one place.
Meltwater is a useful information aggregator and analytic tool
What do you like best about the product?
My favorite tool on Meltwater is the dashboard that lets me see where my company is being mentioned at a glance. This tool can be a useful one-stop shop for monitoring multiple social media accounts and news mentions. The Meltwater staff with whom I've interacted are always helpful.
What do you dislike about the product?
I find the platform to be a little buggy, which makes the experience somewhat frustrating at times. Furthermore, while there are several interesting tools built into Meltwater, they are not always intuitive and require a good deal of training and practice to get the most out of them. I did not find the newsletter distribution function to work well, and I ended up using a different service to manage social media posting, but as a monitoring tool, Meltwater has worked better than others I've tested.
What problems is the product solving and how is that benefiting you?
I needed a central clearing house to see where my company is being mentioned in the news and on social media. Meltwater does this pretty well (though it does require some fine-tuning with my account representative). It also has analytical tools and search functions that help me find newsworthy items I would have otherwise missed.
Excellent Influencer Performance Software
What do you like best about the product?
The platform is so easy to use and connect our influencers and team members. Metrics are excellent. Easy to find potential new members as well.
What do you dislike about the product?
YouTube metrics are not tracked as easily. Occasionally have issues connecting profiles but it is rare.
What problems is the product solving and how is that benefiting you?
Allows me to track all content from my influencers in one place and measure them properly. This is an incredible time saver!
Meltwater is unmatched!
What do you like best about the product?
Meltwater is critical in our ability to find meaningful, relevant content that is valuable across multiple areas of our business.
What do you dislike about the product?
The product is top notch but comes with a heavy price tag if you are not utilizing its full potential.
What problems is the product solving and how is that benefiting you?
Meltwater helps us find and utilize meaningful content that we use to develop curated newsletters for C-suite executives and the wider employee population. We also use it to send press releases.
Grateful for Meltwater!
What do you like best about the product?
As a media and public relations professional, I cannot imagine executing without Meltwater. From the ease of locating and storing contacts to quickly running reports with all the analytics needed, Meltwater provides all the media monitoring tools in an easy-to-navigate platform. The support I have received over the past 18 months from Meltwater's client success team is excellent — so quick to assist and hop on a call to walk if needed.
What do you dislike about the product?
There is no downside for me when using Meltwater.
What problems is the product solving and how is that benefiting you?
For me, it solves contacting media and reporting to leadership on open rates, media mentions, and possible reach. That benefits me because these actions are streamlined and accessible through Meltwater.
Meltwater does the hard work so PR professionals can explain the importance of media relations.
What do you like best about the product?
The entire platform is very user-friendly and there is always someone available to assist when needed.
What do you dislike about the product?
Some of the functions when it comes to media monitoring can be very sensitive so it is sometimes difficult to know if we are missing anything simply by a user error.
What problems is the product solving and how is that benefiting you?
Meltwater allows me to keep track of coverage on various topics and companies that I could easily miss, which has allowed me to stay on top of topics and trends and share those with executives.
Meltwater has made my life easier regarding tracking business mentions.
What do you like best about the product?
I like that you're able to specify and narrow down specific searches. The infographics are also great.
What do you dislike about the product?
It doesn't always pick up every mention.
What problems is the product solving and how is that benefiting you?
Meltwater is grabbing all of the mentions across broadcast news and social media news and putting them in one place for me to easily access.
Tourism Marketer's Review
What do you like best about the product?
I like that the platform offers very detailed specifics about Influencers, their audience, network and social channel strength. I also find it usleful to connect with influencers, and send brief and agreements on the same platform. I also like that the platform provides great reports and earned media values.
What do you dislike about the product?
I would love know more about the influencer's social/ethnic and demographic background. Although their content quite reflects this, it would also be amazing if we as marketers can get this data with fewer clicks.
What problems is the product solving and how is that benefiting you?
Finding influencers
Recruiting new influencers
Connecting an monitoring influencers during campaigns
Using Klear to produce post-campaign marketing recaps and analysis
Using Klear to also develop a database of potential influencers that would be a fit in a single platform v shaving 1000 emails from different influencers in my inbox
Recruiting new influencers
Connecting an monitoring influencers during campaigns
Using Klear to produce post-campaign marketing recaps and analysis
Using Klear to also develop a database of potential influencers that would be a fit in a single platform v shaving 1000 emails from different influencers in my inbox
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