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Meltwater Suite

Meltwater

Reviews from AWS customer

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2,349 reviews
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    Vivin Q.

It is fairly easy to use and helps our org track our media reach

  • March 14, 2023
  • Review provided by G2

What do you like best about the product?
media monitoring; reporter/outlet contact list
What do you dislike about the product?
Social media posting can be glitchy sometimes (image quality is reduced, issues with carousel postings)
What problems is the product solving and how is that benefiting you?
Media monitoring to track our media reach and impact. Social media analytics to help supplement our reporting and track our reach on digital platforms


    Brian L.

Fantastic experience, makes my job so much easier and productive

  • March 14, 2023
  • Review provided by G2

What do you like best about the product?
The ability to search for specific targeted journalists means I can not waste time spamming entire mailing lists and focus on press releases for a particular group looking to get media coverage and build relationships within those niches.
What do you dislike about the product?
The limitations. Only being allowed to create journalist groups at 500 emails, or only allowed to do 1000 in a day - I have to waste time creating silly workarounds so that I can get my job done. It's aggravating.
What problems is the product solving and how is that benefiting you?
It solves the problem of tracking down journalists in niche markets or that are covering specific stories during a certain time frame so that I can reach out directly to them with whatever my message or story is at that time.


    Emma J.

Klear for Influencer Identification

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful piece of Klear is the ability to identify influencers. Having everything in one place (content, approvals, feedback, etc.) is helpful and makes it easier to jump in.
What do you dislike about the product?
There are a few things that aren't perfect with Klear. Sometimes it is tricky to find influencers based on keywords searches. Sometimes locations aren't accurate. While the reporting function is helpful, and pretty easy to update, it's not perfect so does require time to double check everything.

finally the tool is expensive.
What problems is the product solving and how is that benefiting you?
Helping identify influencers to reach out to on behalf of clients to help with brand awareness and reach. We've also been able to use klear to identify content creators to support our production needs.


    Laura A.

User-friendly tool to check, find and track influencers / influencer campaigns.

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
I find the Campaign feature the most helpful.
Tracking influencer campaigns is a huge effort. The Klear Campaign Tool allows me to do this very efficiently.
What do you dislike about the product?
Infuencers who are active on Youtube cannot always be tracked or verified. In addition, the posts of YouTubers do not count in the Klear campaigns.
What problems is the product solving and how is that benefiting you?
Assess the quality of influencers using the Klear Score.
Measure campaign success.
Seek out new influencers in new markets.


    Bella W.

Meltwater A Great Tool for Non-profit Communications

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
Meltwater has aided my non-profit communications team in monitoring media mentions of our research, tracking the keywords that relevant news outlets are mentioning the most at any given time, and reaching out to reporters that cover particular beats that are relevant to our foundation. Overall, this service is great for streamlining all of our PR needs into one place.
What do you dislike about the product?
I wish there was a way to know how often Meltwater updates its media contacts. When sending out PR, I often get reply emails saying that the reporter has moved to a different publication or is covering a different beat, so it would be great to have this knowledge streamlined into the service somehow.
What problems is the product solving and how is that benefiting you?
Meltwater helps our team track media mentions without having to check multiple different platforms and social media accounts, which would be a time-consuming process.


    Melissa L.

Klear is a wonderful platform for influencer marketing and analytics!

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
I love how Klear streamlines the entire process of pulling/scouting influencer metrics/prospects. It makes finding the right content creators for your company a breeze.
What do you dislike about the product?
I don't have any downsides, truly! I really enjoy using Klear for my company and I think we all have found it useful in some capacity, even if we don't work directly with digital marketing.
What problems is the product solving and how is that benefiting you?
Klear is helping us to expand our influencer network, which in turn, enables us to garner more programs from brands that continue to sponsor our business. It's truly a win-win!


    Ashley V.

A great PR tool.

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
Meltwater has been tremendously helpful in tracking any positive sentiments across news and social media. It is a great tool to have handy for reporting.
What do you dislike about the product?
I'm happy with Meltwater. No dislikes here
What problems is the product solving and how is that benefiting you?
Meltwater is very user-friendly and helps in our monthly reporting sharing across the greater team.


    Brian W.

Great platform, even better client service.

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
I like the reliability of the platform but the personal connection by our account manager in working to truly understand our business is what sets MW apart from the competitors.
What do you dislike about the product?
Have had a great experience with the platform and connection with our account manager. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
MW brings all our engagements and interactions and placements together in one easy-to-manage platform.


    Alex V.

Meltwater is a great platform for reporting analytics and has a robust media database.

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
My team benefits from saving time while searching for media coverage, both traditional and social, and Meltwater has great reporting analytics to show each client the progress based on our activities.
What do you dislike about the product?
The algorithm for searching each client can be difficult at first. However, if you contact your account representative, that person will be able to set up your searches for you / support in any way.
What problems is the product solving and how is that benefiting you?
We rely on Meltwater to report on analytics from traditional and social media as a result of our campaigns for our clients. We also use the media database to build media contact lists and reach reporters.


    Libby C.

Experience with Meltwater

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
The ability to monitor publications from across the globe, including non-English speaking markets. It works well for a company like UiPath with a global presence.
What do you dislike about the product?
I would like for the team to be more agile and follow through with clients' requests and be able to keep us updated on the progress. Proposing a structured timeline will contribute to a more pleasant experience working with UiPath. The relationship is rather passive, in my honest opinion.

The tool itself is fairly intuitive overall. However, it takes a while for us to grasp the navigation features.
What problems is the product solving and how is that benefiting you?
The tool itself is relatively intuitive overall. However, it takes a while for us to grasp the navigation features.

If I can gain further access to each search folder Meltwater creates by viewing the full list (at the backend), I will be able to provide more feedback.