Meltwater Suite
MeltwaterReviews from AWS customer
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Excellent platform for search new business
What do you like best about the product?
What I like most about Meltwater are the different options they offer for accessing analytical data on companies, businesses, or organizations. Additionally, it's interesting to be able to select and segment searches and customize criteria.
What do you dislike about the product?
What I don't like about the platform is that, at times, analysis progress can be affected if an error occurs and the search wasn't manually saved periodically. There should be an auto-save option that can be enabled or disabled at will.
What problems is the product solving and how is that benefiting you?
It has helped us simplify the analysis and consulting work we do for our clients.
Social listening is essential for businesses to grow
What do you like best about the product?
What I like the most is the analytics they handle, as well as the simple way of delimiting the searches.
What do you dislike about the product?
I would like it to be easier to monitor facebook pages without having to register them. Something like with X
What problems is the product solving and how is that benefiting you?
The time it took me to monitor media and X has been reduced considerably. In addition to the analytics that generate relevant data.
It's a good service but it lacks precision and variety of influencers, at least, in Colombia.
What do you like best about the product?
What is most helpful about Meltwater is the influencer insights and demographic's.
What do you dislike about the product?
The biggest downsides about Meltwater is the accuracy regarding the demographics of the influencers. Sometimes I know for a fact that the demographics of the influencers audience is not what Klear is showing, which makes me doubt about the credibility of the other influencer insights.
What problems is the product solving and how is that benefiting you?
The bigger problem Meltwater is helping me to solve is the demographic and insight information about the influencer and its audience.
Easy to use
What do you like best about the product?
how their dashboards and listening are doing
What do you dislike about the product?
it does not allow downloading the complete data in an Excel file
What problems is the product solving and how is that benefiting you?
to the listening of our brands
Inconsistent
What do you like best about the product?
The chrome extension to grab media impressions.
What do you dislike about the product?
Whenever I create a post, it's extremely slow with tagging accounts and half the time it won't even recognize the usernames to tag.
The natively posted stories are not consistently showing up on the calendar view in order to go back and tag them in order to have accurate analytics.
When I send a post over for approval through MW, sometimes it doesn't ping the person I'm requesting approval from, and then we miss posts.
The natively posted stories are not consistently showing up on the calendar view in order to go back and tag them in order to have accurate analytics.
When I send a post over for approval through MW, sometimes it doesn't ping the person I'm requesting approval from, and then we miss posts.
What problems is the product solving and how is that benefiting you?
It allows for us to schedule posts out ahead of time.
Meltwater the best option for influencing marketing
What do you like best about the product?
*very easy to access information
*easy to recruit influcencers
*good dashboards to analyze campaigns
*easy to recruit influcencers
*good dashboards to analyze campaigns
What do you dislike about the product?
*Meltwater should have an AI tool that helps to draw conclulsions based on the dashboard results
What problems is the product solving and how is that benefiting you?
its easy to find influencers and the information profile offered for each one is very helpful
Help save time.
What do you like best about the product?
It is easy to use. Also, the team is attentive to what we users need. Another thing I like is that every day it offers something new.
What do you dislike about the product?
The AI analyses it offers are somewhat brief.
What problems is the product solving and how is that benefiting you?
I haven't detected any.
It's a good tool to optimize time
What do you like best about the product?
The interfaz it's friendlier than others
What do you dislike about the product?
Maybe improve different sections in the platform
What problems is the product solving and how is that benefiting you?
The problem that the tool resolve it's the data that I can have in a few seconds
Critical tool for PR and Communications consultancy
What do you like best about the product?
Meltwater has been crucial for Alterpraxis, helping us to offer a differentiator in our proposals, strategies and services. Its versatility allows us to offer an important level of detail and analysis that helps clients in their decision making.
What do you dislike about the product?
The platform’s interface is not always intuitive, requiring training to fully understand its capabilities.
What problems is the product solving and how is that benefiting you?
It helps me to identify the critical issues of my clients' business, their industry, competition, as well as the current situation.
It is good software for analyzing and tracking insights.
What do you like best about the product?
It is easy to use, they assist you quickly if you need support, and it has many features to use.
What do you dislike about the product?
I would try to be able to create slightly more complex custom reports.
What problems is the product solving and how is that benefiting you?
At the moment of seeing insights or following campaigns to visualize the real impact
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