Meltwater Suite
MeltwaterReviews from AWS customer
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Meltwater
What do you like best about the product?
Complete tool, with precise analyses and robust clipping data. Great customer service interface.
What do you dislike about the product?
User experience is not very intuitive. Some features are complex.
What problems is the product solving and how is that benefiting you?
Complete delivery of news clipping on different platforms.
Very useful tool for social listening
What do you like best about the product?
Advantages: Very broad media monitoring and social media analysis.
An account manager that can be reach easily if you need
An account manager that can be reach easily if you need
What do you dislike about the product?
Difficult to integrate with plaftforms like LinkedIn, facebook or instagram, that are behind a privacy wall.
What problems is the product solving and how is that benefiting you?
We run a social listening with alerts. We don't need to use other platforms. Also, the influencer tool is ver helpful
Good Tool
What do you like best about the product?
Mi experience using this tool is really great, because it is user friendly and we spend less or non time doing manual work. It really helps us finding the perfect influencer for the campaign according to budget and objectives.
What do you dislike about the product?
I recommend to include more data for the Puerto Rico market.
What problems is the product solving and how is that benefiting you?
We dont have to do manual work and spend a lot of time doing research.
Review klear
What do you like best about the product?
In a tool that allows to understand and measure influencer marketing in an excellent way.
What do you dislike about the product?
That sometimes the service is down, causing work to be delayed.
What problems is the product solving and how is that benefiting you?
To manage and measure all my influencer marketing campaigns, having a clearer and broader vision.
Meltwater
What do you like best about the product?
I like the AI Search Assistant as it can help me build a more precise Boolean.
What do you dislike about the product?
AI tagging should be improved. We've been manually tagging for several years and yet the AI seems to not learn our tagging behavior.
What problems is the product solving and how is that benefiting you?
We use it mainly for social listening.
Excellent system and service
What do you like best about the product?
It seems to me that it is a quite intuitive system and that over time it has been adding very useful services for our work. Additionally, Alegría and Andrea are very kind and are always willing to help us and train us.
What do you dislike about the product?
I would like to better understand how the ROI that appears in our reports is calculated and if there is a way to "customize" it given that there are media in which we have more interest than others due to the segment we are in.
What problems is the product solving and how is that benefiting you?
Traditional search engines do not perform the analysis exercise that we obtain with your service, and furthermore, they do not differentiate between our brand and others with the same name.
The platform that facilitates information.
What do you like best about the product?
The platform, when performing your search with everything you want to be included, sends you the information.
What do you dislike about the product?
Sometimes it is a bit complicated when a search with vuleanos is required, but it is all a matter of understanding and practice.
What problems is the product solving and how is that benefiting you?
So far, I haven't found anything on the platform that limits what I need.
Excellent social listening tool
What do you like best about the product?
The accuracy of the information in X is immediate and exact, compared to other tools, I can trust that the information I need will be available in minutes.
What do you dislike about the product?
I would love for the reach with the other social networks to be the same as it has with X and maybe the increase of more dynamic graphics to accompany the analysis.
What problems is the product solving and how is that benefiting you?
Digital conversations.
Meltwater is a friendly and effective platform to meet immediate needs.
What do you like best about the product?
The response time for results on the required queries.
What do you dislike about the product?
It doesn't provide much information about the interaction between users participating in a conversation.
What problems is the product solving and how is that benefiting you?
Measurement and identification of key actors participating in conversations related to the company.
Excellent platform
What do you like best about the product?
The user experience and the dashboards of the platform.
What do you dislike about the product?
Maybe sometimes the platform doesn´t show all the results.
What problems is the product solving and how is that benefiting you?
When we make social listenings the platform is very useful and it show us complete information.
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