Meltwater Suite
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Review for Radarly
What do you like best about the product?
I like the clear categorization for each report, user can understand the usage of each report and utilize it
What do you dislike about the product?
However the UI inside each report is not really good. especially the date presentation and the comments display area
What problems is the product solving and how is that benefiting you?
Im selecting a social media listening platform and want to understand customers msg about my brand with it
Really easy and powerful social listening tool, excellent value for money!
What do you like best about the product?
Easy to use (conception of search requests, alerting), beautiful and very complete dashboards. Powerful use of filters, through drop down lists and/or clicks on any item of the dashboard
What do you dislike about the product?
Daily digest email shape is not as beautiful and convenient as is the tool itself. But LInkfluence is working on revamping the whole thing, so...
What problems is the product solving and how is that benefiting you?
Day to day alerting, long term analysis of my brand and of our competitors. First step Market Research when we are thinking about a new product or service.
Ideal Platform for Agencies
What do you like best about the product?
The Radarly team has made sure all the important information we might look for is available up front with a great UI that is easily to navigate. The team also work with us to ensure that we get the support needed and take suggestions to the development team to add and enhance features.
What do you dislike about the product?
The most challenging element is not the fault of the platform but the nature of social APIs in general. We would ideally like to be able to access historic data exhaustively but most social channels are limited in how far back they can go. This issue is however faced by all listening platforms and the Radarly team has a huge library of previously searched data for clients to draw on.
What problems is the product solving and how is that benefiting you?
Our primary use for the platform is to understand how people talk about our client's products and their competitors. We will also look at specific events, as well as extrapolate portraits of the various people talking on social media. We listen during product launches and events to capture any resultant conversation.
Recommendations to others considering the product:
The platform is ideal if you have a large number of clients or need a large number of queries and need flexibility over your search data usage. You can bolt on additional volumes of searches if necessary. The platform provides very easy access to the data with no need to separately build out charts yourself. You can even export reports straight to powerpoint!
Clear and visual
What do you like best about the product?
The types of requests and the types of graphs that are very visual and simple.
What do you dislike about the product?
How to choose the time period is not very easy
What problems is the product solving and how is that benefiting you?
Data analyses for analize and evaluate clients feelings.
Instagram monitoring needs improvement
What do you like best about the product?
The tool is helpful for tracking social media content.
What do you dislike about the product?
It doesn't do a very good job of tracking Instagram content. Content where LACOSTE is tagged often does not show up in the platform.
What problems is the product solving and how is that benefiting you?
Social media monitoring. We are finding content that we may have missed through manual monitoring.
Good Data Aggregator - Otherwise restrictive
What do you like best about the product?
As a way to call multiple channel APIs with a single boolean query; it's a fairly useful piece of kit
What do you dislike about the product?
It's strength is it's weakness. It isn't reflective of how each of the APIs work.
Also, all the analytic functions - particularly sentiment - are fairly terrible. A simple positive, negative, neutral approach doesn't cut it anymore
Also, all the analytic functions - particularly sentiment - are fairly terrible. A simple positive, negative, neutral approach doesn't cut it anymore
What problems is the product solving and how is that benefiting you?
As an aggregator - it's great. It allows us to scrape data for deeper NLP analysis and for influencer monitoring, it is very useful
Radarly has been a really sueful tool for social media montoring of my development projects
What do you like best about the product?
The ability to track multiple projects at a time, and to easily generate reports
What do you dislike about the product?
Its limitations around pay-walls, and private facebook groups
What problems is the product solving and how is that benefiting you?
the ability to monitor media and social media coverage / opinon of multiple projects.
I have realized I was not getting full coverage by doing these tasks 'manually'.
I have realized I was not getting full coverage by doing these tasks 'manually'.
Incredible stats, with a UI that’s trying to make it simple
What do you like best about the product?
The depth of information and data that we can analyse across platforms.
What do you dislike about the product?
The complexity of the UI, there’s so much detail available but the UI is fairly simple for small tasks but a little confusing for bigger tasks.
What problems is the product solving and how is that benefiting you?
The ability to provide our clients with and insight into the trends repeating to what we’re pitching.
Recommendations to others considering the product:
You’ll need some time to get up to speed with everything it offers
A shortcut to social knowledge
What do you like best about the product?
the new search feature, allowing us to very quickly capture a better sense of what communities stand for regarding specific topics, events, emotions, brands
What do you dislike about the product?
the limits of data we can grab in our package; the fact we can only go back in time limited to 1 year of data
What problems is the product solving and how is that benefiting you?
Strategic planning
Subculture identification
First analysis / brand topic
Subculture identification
First analysis / brand topic
Recommendations to others considering the product:
A one-stop hub to begin social media exploration; huge scalability of features which also requires fairly senior analysts with a strong strategic planning culture, in order to better match what the tool can provide and what qualitative finetuning can achieve
Accompaniment by Chloé excellent. Platform efficient and relatively up to date.
What do you like best about the product?
The possibility of creating lists of influencers.
What do you dislike about the product?
Sending press releases from the platform is relatively more complicated.
What problems is the product solving and how is that benefiting you?
Press review
construction of influencer lists
construction of influencer lists
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