Meltwater Suite
MeltwaterReviews from AWS customer
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Use of Radarly.
What do you like best about the product?
The help from Linkfluence team navigating the system and helping make changes when needed.
What do you dislike about the product?
There really isn't anything that I dislike about this platform so far.
What problems is the product solving and how is that benefiting you?
Linkfluence helps me manage and save much needed time. Especially for crisis management, it helps you identify negative reviews or conversations with their sentiment analysis feature, and the most influential people. Which helps me to: 1/not miss any comment from our customers; 2/prioritize the ones we have to manage first.
Recommendations to others considering the product:
They do have dedicated global services teams to help you grow and develop your project internationally. So if you're in a big company, and not only your team and country are related to this project, Linkfluence is definitely key in your project management. My recommendation would be to choose a provider with services teams, not just a tool (personal point of view).
My new best friend for SM monitoring
What do you like best about the product?
I like the feature that allows me to find new influencers and discover hot topics for my targeted audiences.
What do you dislike about the product?
I would like to be able to exclude some sources from my feed, i didn't find a way to do it but it's not mandatory.
What problems is the product solving and how is that benefiting you?
My Radarly dashboard is constantly opened on my browser, it's a great way to find new content ideas and to measure the impact of my actions on social media.
Best social listening tool on the market
What do you like best about the product?
I've been using Radarly for 6 months now and I've to say it's a really great tool. It has a very friendly user interface and impressive coverage of data (we have 17 entities to track all over the country).
The graphs and reports produced are sophisticated and provide the user the flexibility to analyze huge volumes of mentions with minimum effort. My first need was to get insights on our main stores to give feedback/improvements from a customer point of view to the Business Unit directors. Online reputation monitoring is key for us to get better on what we do.
It's easy to use, especially for me who are not from a direct marketing department.
The support team is very helpful and most issues or questions are resolved almost the same day.
The graphs and reports produced are sophisticated and provide the user the flexibility to analyze huge volumes of mentions with minimum effort. My first need was to get insights on our main stores to give feedback/improvements from a customer point of view to the Business Unit directors. Online reputation monitoring is key for us to get better on what we do.
It's easy to use, especially for me who are not from a direct marketing department.
The support team is very helpful and most issues or questions are resolved almost the same day.
What do you dislike about the product?
You can do pretty much anything you'd imagine with this system, but sometimes you need support for complex queries if you're not a social listening expert like me.
What problems is the product solving and how is that benefiting you?
We've been using Radarly for:
- Brand image
- Sentiment analysis
- Analyse our competitors' strategies
- Trends on the industry we should have a look to
All of this to make better business decisions like improve our customer relationship, open new offices, target different markets, improve our products and launch new ones (most important for us)
- Brand image
- Sentiment analysis
- Analyse our competitors' strategies
- Trends on the industry we should have a look to
All of this to make better business decisions like improve our customer relationship, open new offices, target different markets, improve our products and launch new ones (most important for us)
Recommendations to others considering the product:
This is an extremely powerful tool so you have to be prepared to put the time in so you can use it effectively and learn your way around it. While it's easy to use there is still a learning curve involved. You need to be prepared for this and if you can allow for the time you'll definitely be able to use this to great effect.
Taking Social Intelligence to New Levels
What do you like best about the product?
Radarly has served our agency very well in the past two years. The tool has allowed us to perform in-depth social media analyses for clients and discover fascinating insights. The user interface is easy to navigate and programming searches can be done easily in-house though we received terrific support from Radarly's client support team. Overall, the program offers a very good value proposition.
What do you dislike about the product?
Radarly is regularly updated which enhances the platform overall. However, we don't hear about this proactively and often discover improvements by delving into the tool. It would be beneficial for Radarly to sent out a short newsletter to its users to update them on new features.
What problems is the product solving and how is that benefiting you?
We conduct deep dives into specific industries, analyze client campaigns, and have conducted media monitoring for elections. We also seek to discover which content resonates and how influencers operate.
Recommendations to others considering the product:
Excellent value for money and great client management support.
Not only a excellent and efficient solution, it's supported by a very dedicated and helpful team!
What do you like best about the product?
- efficient and easy to use
- sales and support team are very dedicated and helpful: setup < 1 day!
- cost effective
- sales and support team are very dedicated and helpful: setup < 1 day!
- cost effective
What do you dislike about the product?
- I wish we had subscribed to the full version ;)
What problems is the product solving and how is that benefiting you?
- of course, unlike many other solutions they have access to the full twitter firehose through GNIP and it makes a difference
- I really liked the geolocation capabilities, as we were working for a retail client, this one feature proved to be incomparably valuable
- sales, trainings, CSM, customer support: the team is 1st class, very dedicated and helpful
- the solution is very well thought after: you can tell by the solution that Radarly is not a rookie company and they know one thing or two about the analysis business
- I really liked the geolocation capabilities, as we were working for a retail client, this one feature proved to be incomparably valuable
- sales, trainings, CSM, customer support: the team is 1st class, very dedicated and helpful
- the solution is very well thought after: you can tell by the solution that Radarly is not a rookie company and they know one thing or two about the analysis business
Recommendations to others considering the product:
Get in touch with the sales team and ask for a presentation and demo. They're easy to do business with and very helpful.
Radarly is a powerful tool to harness social media intelligence and to detect emerging trends.
What do you like best about the product?
- The graphic interface and the splendid user experience in general
- The numerous filters that enable very customised searches
- The fact that you can work with Radarly to tackle very specific questions as much as explore a topic on a very broad basis
- The numerous filters that enable very customised searches
- The fact that you can work with Radarly to tackle very specific questions as much as explore a topic on a very broad basis
What do you dislike about the product?
- The loading time sometimes
- The amount of noise you get despite precisely tailored queries
- The amount of noise you get despite precisely tailored queries
What problems is the product solving and how is that benefiting you?
- Detecting emerging trends
- Generating valuable and unique insights for clients
- Identifying tribes / communities deeply involved with a subject
- Last but not least it is a fascinating way to learn about the forces that drive our current lifestyles
- Generating valuable and unique insights for clients
- Identifying tribes / communities deeply involved with a subject
- Last but not least it is a fascinating way to learn about the forces that drive our current lifestyles
user friendly monitoring & analysis
What do you like best about the product?
- easy & user friendly
- multiplatform reading
- multiplatform reading
What do you dislike about the product?
cannot be able to track ALL digital reach (banner, not all web media page)
What problems is the product solving and how is that benefiting you?
monitoring & tracking
Useful but...
What do you like best about the product?
Easy to access
Quick insight
Lot of informations
Quick insight
Lot of informations
What do you dislike about the product?
Difficult to use
Difficult to link with business
Need more advise from the sale team
Difficult to link with business
Need more advise from the sale team
What problems is the product solving and how is that benefiting you?
PMO
Communication
Communication
Recommendations to others considering the product:
having expert in house + challenge team regarding
A powerful tool for effective monitoring
What do you like best about the product?
I use Radarly daily to conduct my monitoring. With well-defined queries, it's a powerful tool that allows for good results!
What do you dislike about the product?
Getting the hang of it takes time, the tool is extremely powerful but it's not easy to make good use of the data without spending time on it...
What problems is the product solving and how is that benefiting you?
Monitor weak signals
Review of Radarly
What do you like best about the product?
The ergonomy of the platform of Radarly is really cool. I like the way the software present the content with graphics. I also like the perimeter that covers this tool, which makes it very complete.
What do you dislike about the product?
I find it rather difficult to interpret the results of Radarly to increase the performance of our social accounts.
What problems is the product solving and how is that benefiting you?
Buzz detection on social networks
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