Meltwater Suite
MeltwaterReviews from AWS customer
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Not great value for the cost and commitment
What do you like best about the product?
Does a decent job of curating media contacts; decent queries in terms of PR mentions
What do you dislike about the product?
It's difficult to create a query that doesn't either give you way too many results and/or a precise result.
What problems is the product solving and how is that benefiting you?
Help with monitoring PR; quite frankly, Google Alerts has performed as well or better.
Recommendations to others considering the product:
Very aggressive sales and retention tactics.
Really easy to use service
What do you like best about the product?
What I like best is the ability to look up contacts and the ability to email a variety of contacts at once.
What do you dislike about the product?
It’s a bit hard to navigate the site at first and there is a lot going on with the service. But with the help of a sales team it was easier to figure out.
What problems is the product solving and how is that benefiting you?
Seeing targets across a variety of disciplines.
One of the best coverage tracking tool.
What do you like best about the product?
This is one of the best content coverage tool. Besides monitoring coverage of one’s brand, one can simultaneously find and email influencers, keep a track of all trending keywords. The most UNIQUE feature of this tool is that it can detect duplicate brand mentions (sometimes there are duplicate repostings of the same content that you post). So this tool detect these duplicacies and instead of increasing brand mention exponentially, it regects this but increases the quality of monitoring.
What do you dislike about the product?
Its not so impressive print and broadcast coverage book is a big turn off otherwise the filtered and genuine media monitoring sets it apart.
What problems is the product solving and how is that benefiting you?
It is very easy to use and customize based on regular changing needs. You can also customize reports – for example, if you’re working on a particular topic, you can set it up so you receive an email every morning on the latest coverage, or an important keyword you are tracking.
Media marketing techniques on the go
What do you like best about the product?
Easy user interface which makes it easier to setup and get started.
The software already has a good reach so it can make add new media sources easily.
The software support and account support are very good
The software already has a good reach so it can make add new media sources easily.
The software support and account support are very good
What do you dislike about the product?
Customisations of the software is not possible by creating dashboards and widgets.
What problems is the product solving and how is that benefiting you?
If you don’t have a method or process to track brand mentions and to search news mentions relevant to industry then this software is the best to go forward.
It's all about the numbers!
What do you like best about the product?
I love how you can customize searches, tag articles, find media contacts and export reports. I also love the trackable email readership when pitching.
What do you dislike about the product?
I wish you could find social media influencers too and not just news writers
What problems is the product solving and how is that benefiting you?
This allows us to track earned media efforts in a tangible way,
Recommendations to others considering the product:
For the price, it's worth it.
Meltwater is a game changer
What do you like best about the product?
The simplicity of the platform to navigate, yet the in depth analysis it offers for our PR and Marketing team.
What do you dislike about the product?
Sometimes the reports can be a lot to handle.
What problems is the product solving and how is that benefiting you?
Finding social influencers and people in the industry talking about hot topics
Product okay, staff is subpar
What do you like best about the product?
Daily social media reports tend to be quite accurate
What do you dislike about the product?
Constant staff turnover and tendency to upsell
What problems is the product solving and how is that benefiting you?
PR mentions
Recommendations to others considering the product:
If you have lots of time to talk to their constantly changing staff, it's an okay product
Really helpful software for monitoring our brand presence
What do you like best about the product?
The software makes it easy for us to track when we're mentioned in press releases and on social media. It's cut out search time down to almost nothing.
What do you dislike about the product?
No issues with the program, it's really helpful!
What problems is the product solving and how is that benefiting you?
Tracking business recognition / presence
Great tool for those with the bandwidth to manually adjust
What do you like best about the product?
I like the ability of good insights you can gather and the quarterly reports.
What do you dislike about the product?
It is way too manual. Our team does not have the bandwidth to be researching and updating everything that needs to be accounted for in our daily reports. Even though we get emails daily, most of the articles that appear are our own social media and PR efforts. It's not giving enough insight into our competitors standings.
What problems is the product solving and how is that benefiting you?
Trying to keep an eye out on when we get media exposure and when our competitors do as well.
Recommendations to others considering the product:
Have one employee dedicated to analytics use the product to help with stats/reports/etc.
Helpful Analytics
What do you like best about the product?
Very detailed analytics. I can see how long a journalist has looked at my email and things of that level of detail. Dashboard is customizable.
What do you dislike about the product?
Lots of features and widgets, but this means it takes time to figure it all out.
What problems is the product solving and how is that benefiting you?
PR outreach
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