Meltwater Suite
MeltwaterReviews from AWS customer
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Time is Money! With just a few minutes I can analyze influencers results, reach, engagement and ROI.
What do you like best about the product?
That I can easily get Influences demographics.
What do you dislike about the product?
TikTok demographics should be included for the begining.
What problems is the product solving and how is that benefiting you?
NA
Recommendations to others considering the product:
I invite you to explore any item in order to discovery all features
Best Influencer Marketing platform.
What do you like best about the product?
I have been working with Klear for 2 years and it is an excellent platform. It helps me execute all the campaigns from beginning to end. From the identification, profile analysis and analytics, to the execution of all campaigns in which my clients can see the results in real time and the strategies on social media. I recommend it as it is always looking to offer accurate information
What do you dislike about the product?
The authentication process of all influencers on the platform
What problems is the product solving and how is that benefiting you?
.
Recommendations to others considering the product:
Klear is a platform that helps you carry out an influencer marketing campaign from start to finish and is very easy to use.
Meltwater- Valuable for monitoring media coverage and social media mentions
What do you like best about the product?
I like the daily email a lot that compiles all of our mentions in one place including social media and blogs.
What do you dislike about the product?
I don't think the social mentions are necessary and I often ignore that section because I have more powerful tools to monitor social brand mentions.
What problems is the product solving and how is that benefiting you?
Becoming informed quickly when the brand is mentioned in print and digital news.
Recommendations to others considering the product:
Meltwater has a lot to offer. make sure to do your research and use the product to its full potential.
CEO
What do you like best about the product?
Klear is a very robust platform and easy to use. I like the discovery, as it includes influencers that are not even log to the platform. Also tracking is very accurate and includes instagram stories and TikTok which is very relevant in today's campaigns. I also consider that they have very competitive prices.
What do you dislike about the product?
It will be nice that the innovations are better communicated to clients.
What problems is the product solving and how is that benefiting you?
Klear help me as an influencer marketing agency to manage all our clients campaigns. Starting at identifying the correct influencers, analyzing their profile, making the report and giving visibility to our clients in real time.
With Klear I know that I have the technological platform to support my campaigns, so I can focus on giving my clients a great service, not on developing a platform.
With Klear I know that I have the technological platform to support my campaigns, so I can focus on giving my clients a great service, not on developing a platform.
Great platform but gets expensive when additional features are added
What do you like best about the product?
I like Meltwater’s morning and afternoon reports and that you can request separate search results for specific categories of your choosing. It was also very easy to set up templates and media influencer lists to push out releases.
What do you dislike about the product?
My biggest complaint with Meltwater was the increasing cost to use, and having to pay extra for enhanced reporting functionality. I believe reporting should be a basic function of the product.
What problems is the product solving and how is that benefiting you?
It’s a great tool to use to monitor news coverage and online mentions about your organization. A very necessary tool for reputation management.
Recommendations to others considering the product:
Make sure you fully understand the limitations for reporting or the cost structure you should expect for what you will need.
Great tool, great customer service
What do you like best about the product?
The campaign tracker is brilliant - so thorough
What do you dislike about the product?
That not all profiles are automatically checked for brand safety. However, the support team are always so quick at replying and running the profiles.
What problems is the product solving and how is that benefiting you?
Ability to search for influencers at ease
Recommendations to others considering the product:
n/a
Great for budding Influencer Programs!
What do you like best about the product?
I loved the search features and filters that we have with Klear. The ability to find accounts at different audience levels and interest is really important to us. I love the ability to connect accounts to campaigns to keep track of all mentions. The value estimates are also super interesting.
What do you dislike about the product?
I find that I often run into issues where the profiles for people or brands we are interested in working with will not fully download or update without a manual reset on the back end. I wish we could see the actual engagement percentage per account and have a better understanding of where the value estimates came from.
What problems is the product solving and how is that benefiting you?
We wanted to find accounts that we thought better met our brand initiatives. We like being able to see the true reach of an account and having a better understanding of their engagement. In our first year working with influencers, we had a hard time finding accounts that were great fits for our brand and finding accounts that were professional. We had to do a lot of hand-holding and tracking to ensure campaigns were happening when they were supposed to. Using the tracking features Klear has allows us not have to worry about that.
Recommendations to others considering the product:
It's a great investment if you're serious about improving your influencer marketing programs.
Disappointing customer service, ok product. READ TERMS OF USE.
What do you like best about the product?
Product is ok. However would not recommend.
What do you dislike about the product?
I have been a customer for years and they have always checked if I'd like to renew. We haven't had time to use the product so I reached out a month before the contract ends to let them know we won't be continuing with the platform. I have previously read the terms of use but they made no notice that it had changed. After I signed last year they updated the terms of use to auto-renew if we don't notify them 60 days before the contract ends. On top of all of that they increased the price by nearly 30%. I would have considered them next year but will not be a customer in the future and would not recommend the company.
What problems is the product solving and how is that benefiting you?
Again, would not recommend.
Influencer Discoverability Made Easy
What do you like best about the product?
Klear gives you readily available list of Influencers that you can filter through interest, topics, location, gender and age. They can also identify performance of these Influencers by gauging their engagement and true reach per platform. The tool can also track campaign performance. They constantly update their tools whenever there are changes in social media platforms. Their customer support is also very helpful in providing timely updates.
What do you dislike about the product?
I did not experience any downside in my two years of use of the tool.
What problems is the product solving and how is that benefiting you?
Discoverability of Influencers is by far the best use of the tool. The different filters you can use such as audience topics/interest, gender, and age is very helpful in identifying brand fit Influencers for our clients.
Recommendations to others considering the product:
In my six years of experience of using social media tools, Klear has the widgets in identifying brand fit Influencers.
Our experience with Klear has been amazing!
What do you like best about the product?
Definitely, costumer service, our CSM, Antonia is the best, she is super kind and responsive. On the other hand, the site it's pretty easy to handle and you learn to use it super fast.
What do you dislike about the product?
Klear doesn't have an API for us to be able to connect data and download the reports more easily.
What problems is the product solving and how is that benefiting you?
Basically, Influencers discovery, there are a lot of influencers that we didn't have in our radar and now they are a part of Rappi's Program.
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