Meltwater Suite
MeltwaterReviews from AWS customer
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Great tool, especially for tracking but as a new user can be difficult to learn how to use at first
What do you like best about the product?
I get alerts in the morning and afternoon so I am always kept up to date. I also like how I can go directly to the source from the alert.
What do you dislike about the product?
I still don't fully know how to manage the dashboard and how to use them to my advantage.
What problems is the product solving and how is that benefiting you?
I am getting relative competitive intel much quicker. Which helps a lot to keep the Sales Team at the company in the know of what's going on in the industry.
Recommendations to others considering the product:
If you sign on you have to make it a priority to really learn the platform in order to take full advantage of its benefits. Make sure you are always in contact with your account manager and ask all the questions you need. They are a great resource for making the best use of the platform.
Meltwater Review
What do you like best about the product?
They make it easy to find all relevant media for our daily report.
What do you dislike about the product?
You can't select multiple reports and get analytics. You need to do one report at a time.
What problems is the product solving and how is that benefiting you?
We are able to keep track of what else is going on in the industry at a glance.
Recommendations to others considering the product:
If you need to see at a glance what competitors are doing in the media this is a great tool to add to your company!
Consistently great to work with
What do you like best about the product?
Our account team really takes a consultative approach to our reviews, trying to find ways to make Meltwater work better for us. Customer help is always available and the team is so fast to respond - even on a Sunday!
What do you dislike about the product?
Nothing negative about Meltwater I can think of!
What problems is the product solving and how is that benefiting you?
Targeted reach, tracking trends and who is writing about them. Insight reporting is top notch!
Recommendations to others considering the product:
Great choice
Amazing service!
What do you like best about the product?
The help center always answer very fast and help me solve problems that I sometimes encounter with the platform.
What do you dislike about the product?
It's hard to find journalists that are specialized in radio and TV shows.
What problems is the product solving and how is that benefiting you?
I can prove that media relations have an important value to my collegues and it helps me getting my business' products known to the public.
Recommendations to others considering the product:
Always write to the online chat, the techn support is great and very quick to answer!
Customer Service is the Best I’ve Found
What do you like best about the product?
Meltwater not only meets my media monitoring needs but my account rep acts more like a colleague - always there to step in when I need assistance or have a question.
What do you dislike about the product?
One major news outlet in my area does not share its clips with Meltwater.
What problems is the product solving and how is that benefiting you?
Meltwater was able to meet our needs for media monitoring and added in their media contacts list and still came in under budget. Budget has always been my biggest problem.
Using Clear with successful Influencers marketing campaigns
What do you like best about the product?
The platform offers a lot of information in a very understandable way, the data works for planning cinfluencers marketing campaings in a very accurate way. Thats why we projected KPI’s and they have been acomplished in 80% of times. Also lately Klear has launching new featurings that allows us to understand more about the Tik Tok world that actually in Chile is a very strong market for Gen Z and surprisingly Millennials.
Also Klear offers a lot of demographic information that guarantee that the campaign is more accurate in gender target or in ages accuracy.
Also Klear offers a lot of demographic information that guarantee that the campaign is more accurate in gender target or in ages accuracy.
What do you dislike about the product?
Sometimes some profiles don't have alll the information required, but the costumer service team is always open to recieve our questions and requests
What problems is the product solving and how is that benefiting you?
- Influencers profile information
- Influencers quantitative information
- Influencers demographics information
- Expected scope in some campaign KPI's
- Expected reach in some campaign KPI's
- Expected reach for Instagram Post's, Stories, Reels (also with our internal formula), Tiktok posts
- Influencers quantitative information
- Influencers demographics information
- Expected scope in some campaign KPI's
- Expected reach in some campaign KPI's
- Expected reach for Instagram Post's, Stories, Reels (also with our internal formula), Tiktok posts
Recommendations to others considering the product:
the platform meets all expectations, as well as its customer service
My first time with Klear
What do you like best about the product?
The tool is soo easy to use and work within. I love the EMV feature it allows me to report back an ROI per campaign/influencer
What do you dislike about the product?
Sometimes I am unable to add a social handle even though the account exists
What problems is the product solving and how is that benefiting you?
We were using an Excel Sheet and Social Blades to "track" Influencers, we were not ranking or rating them nor reporting metrics back on the campaigns. This tool automates what was a manual process and allows me to manage campaigns and deliver KPI's back to the business.
Recommendations to others considering the product:
No recommendations at this time, I am a first time user and getting used to the tool and its potential
Great product, with invaluable insights into the influencer world
What do you like best about the product?
Klear has helped VisitAberdeenshire source quality influencers for tourism campaigns during the last 18 months. It has been a valuable tool to drill down to specific audiences and level of engagement. The ease of use is great, the clear and concise interface allows users to find what they need without difficulty. Klear identified strong influencers that were the right fit for our campaigns and we were able to see the direct impact of their visits almost immediately.
What do you dislike about the product?
I can't think of anything about Klear that I don't like, it's become a vital tool in our communications activity.
What problems is the product solving and how is that benefiting you?
We're able to find influencers with specific strengths and interests which directly related to our campaign activity.
Recommendations to others considering the product:
Definitely a great product that makes a positive difference.
Organized Media Tracking
What do you like best about the product?
Dashboards -- makes reporting easy to share and understand. I also love the lists I can make of influencers. It makes targeted media outreach must easier. I also love the stats on the open rate. It allows me to filter out unresponsive press contracts. This has helped us made relationships with relevant reporters.
What do you dislike about the product?
I don't love that social media tracking is not as effective for Facebook. Twitter and forum tacking is much more effective. Sometimes the contact information is not completely accurate or has a general email.
What problems is the product solving and how is that benefiting you?
Solving missing where we get earned media, it is now easy to quantify. It also has allowed us to expand our engagement with new reporters.
Recommendations to others considering the product:
Get help from support staff and go through efforts to watch tutorials.
Very useful to track information from influencers
What do you like best about the product?
I like being able to create campaigns and have the content saved
What do you dislike about the product?
Don't track content if you don't use official hashtags
What problems is the product solving and how is that benefiting you?
We resolved to obtain influencer metrics without the need to request them
Recommendations to others considering the product:
Find a way to track content without the need to use hashtags or mentions
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