Meltwater Suite
MeltwaterReviews from AWS customer
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Intuitive tool manage and monitor influencers marketing campaigns
What do you like best about the product?
- intuitive monitor dashboard
- report exportable in different formats
- ability to manage a masterlist of contacts on different campaigns
- profiles' insights
- multi hashtag tracking
- fast and always available chat assistance
- report exportable in different formats
- ability to manage a masterlist of contacts on different campaigns
- profiles' insights
- multi hashtag tracking
- fast and always available chat assistance
What do you dislike about the product?
Influencer Discovery section is not very efficient for my country
What problems is the product solving and how is that benefiting you?
Klear helps me manage all my influencer marketing campaigns, from the simplest/one-shot activities to the more elaborate/ongoing ones
Klear Campaigns Integration Review
What do you like best about the product?
Klear's best feature is the Campaigns tab. The Influencer Program Report has been an amazing asset and guide in our daily tasks. Previously we created our campaign results presentation manually, so this feature has saved us a lot of time and effort.
It's important to mention the customer support is amazing! Tiki and Paul have been great and are always there to help the team when needed!
It's important to mention the customer support is amazing! Tiki and Paul have been great and are always there to help the team when needed!
What do you dislike about the product?
Klear's only downfall has been that when you go to "Create a Brief" and save it, the page reloads to the top and not where you left on. Also sometimes I encounter posts that I couldn't manually upload to a campaign.
What problems is the product solving and how is that benefiting you?
Klear has helped the team to manage our Digital Campaigns, specifically in terms of gathering data from our influencer collaborations. It has also been very helpful in terms of finding specific influencers for clients mostly in the automotive and medical industry.
Very helpful in checking brand image performance across online news and social media
What do you like best about the product?
You can quickly find news and social media posts that mentioned your brand
What do you dislike about the product?
The engagement summary under social media post is not accurate
What problems is the product solving and how is that benefiting you?
Sustain and strengthen our press releases that have more coverages or pick-ups of news and media agencies. Quickly detect mentions that may attack our brand (via social media).
Recommendations to others considering the product:
I would recommend using Meltwater if you want a fast-tracking platform to search your brand or keywords related to your brand, product, etc., across online news, probably offline media (TV, Radio, Newspaper), and social media.
A great user platform with a wide array for PR and social needs
What do you like best about the product?
User-friendly platform that PR managers can use on their own
What do you dislike about the product?
No real issues but it'd be great if more features can continue to be added to the platform to allow for more detailed and sophisticated searches
What problems is the product solving and how is that benefiting you?
Tracking PR coverage
Love it so far.
What do you like best about the product?
The training and support are very useful and helpful.
What do you dislike about the product?
I get mildly frustrated that there is always something else that my account reps are trying to sell me. Let me try the product before up-selling.
What problems is the product solving and how is that benefiting you?
This program has replaced a much more expensive and less supportive version of Media/PR software while adding the Engage capability.
Solid media monitoring service
What do you like best about the product?
Reliable with great customer service. Easy to use, lots of support available when needed.
What do you dislike about the product?
The ability to create and design newsletters through a drag and drop interface would be helpful. Currently they have to be programmed on their end.
What problems is the product solving and how is that benefiting you?
Media monitoring, news aggregation, social media anlytics.
Meltwater is awesome, but with some issues
What do you like best about the product?
Once your Boolean is setup correctly, the results returned are very useful
What do you dislike about the product?
If your Boolean is not setup correctly, the results returned can be very unhelpful
What problems is the product solving and how is that benefiting you?
Market intelligence, tracking customers' names in the news, finding new avenues for business.
Recommendations to others considering the product:
Before diving into an expensive platform, first figure our what your needs are and what you are trying to capture.
Great coverage
What do you like best about the product?
Meltwater has a very easy to use platform that has many useful tools to track media sources.
What do you dislike about the product?
There are no issues with the Meltwater product we have encountered.
What problems is the product solving and how is that benefiting you?
We have improved our awareness of issues impacting our industry. We can see conversations and tags related to our issues and what is being said.
Meltwater Is Comprehensive
What do you like best about the product?
Meltwater is very user-friendly and direct. There are so many functions available, from sending press releases to pitching leads and activity reports. The platform's multi functioning is a real advantage.
What do you dislike about the product?
When searching for contacts in a specific geographic location, the search on the map can get a little clunky and not targeted enough.
What problems is the product solving and how is that benefiting you?
We are able to focus our delivery to very specific locations and sources, in terms of who is writing about specific trending topics. The benefit to this is streamlining the kinds of articles we send out to specific outlets or contacts. Also, with the detailed information on each outlet, it helps to have a name to direct the release to.
Loved it from the word 'go'
What do you like best about the product?
The powerful connection tools to industry professionals have proved invaluable. I use the platform as much--if not more often--to seek out new contacts and connections as I do to publish news releases. I liked the platform so much that I recommended its use to our nationally-scoped parent organization and we now use Meltwater across the country.
What do you dislike about the product?
as a rapidly evolving business, Meltwater is often buying up companies in order to absorb the technology and functionality of those acquisitions into their own platform, and/or strike new contracts to use the resources of other companies. That's great, and does make for a very robust platform, but it has meant numerous changes to the functionality over the last few years, and the rapid changes have been hard to keep up with at times.
What problems is the product solving and how is that benefiting you?
traditional and social media monitoring of all types are under one roof. It's great. Searching for regionally and topically-specific contacts are all in one place. Distributing news is easy and has excellent tracking tools. The platform is a time-saver, having all those functions in one place.
Recommendations to others considering the product:
their customer service is really engaged and responsive, so the onboarding for the product was really enjoyable. They also offered a competitive price point for my organization (non-profit), which made it all the more attractive as a tool.
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