Meltwater Suite
MeltwaterReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,348 reviews
from
External reviews are not included in the AWS star rating for the product.
solve the problems faced by modern PR, communications, and marketing professionals.
What do you like best about the product?
Protect our brand name by proactively monitoring and engaging in the conversations that influence the reputation of our organization.
What do you dislike about the product?
I don't dislike melwater. It was good for me.
What problems is the product solving and how is that benefiting you?
Meltwater’s Engage simplifies the process of scheduling content, engaging with our community, and measuring performance across all our social media channels.
Recommendations to others considering the product:
helps PR and marketing teams monitor media coverage across both news and social media and enhance brand management.
Good tool for all basic social listening capabilities
What do you like best about the product?
The best part is the customer service. I am a power user of MW, and the team is so open to take feedback and add essential functionalities to the tool, such as the ability to get a random sample. The tool also helps with all basic social listening capabilities like most discussed terms, most engaged discussions, most re-tweeted tweets, top authors by post and authority, etc. There is also an option to correct the machine-coded sentiments.
What do you dislike about the product?
The query building is not very intuitive. It does not highlight the place where the possible error could be. It only shows what error it is, like missing quotes or parenthesis. It will be beneficial if it highlights where, in the long query, the mismatch in quotes and parenthesis starts. The random sampling capability will be enhanced if selecting a sample size based on a percentage of data or number is available. It will be more helpful as not everyone wants a random sample of 20k. A few changes in the tool will go a long way to improve the user experience.
What problems is the product solving and how is that benefiting you?
I use this tool for social listening to unearth and identify the most discusses topics, top stories, top authors, and sentiment analysis. I export the data, slice and dice it to analyze it, and curate actionable insights for my stakeholders. I use various ML algorithms on the export to get different cuts of analysis. It has enabled me to innovate and think out of the box on how to tell a solid data-driven story. There is no limit on the query so it helps me find more relevant and clean data sample saving time on cleaning the data.
Recommendations to others considering the product:
Budget-friendly, easy to use, and a good for beginners who are starting with social listening
Balanced Tool for Social Media Listening & Analysis
What do you like best about the product?
User-Friendly Explore Section wherein one can create a query & start acting on the same. Also the section has all the needful filters there itself so that we can reduce the noise & increase accuracy.
What do you dislike about the product?
While creating a dashboard (within the widgets), when we use the settings/filters the visualizations can be more presentable & customized.
What problems is the product solving and how is that benefiting you?
Top Talking Points around a brand + Drivers behind a spike +Top hashtags mentioned around the user-generated content that helps our content & marketing team build relative posts that help in amplifying engagement & building follower base.
Setting up alerts that help us build crisis management systems & resolve the same with a short turnaround period.
Setting up alerts that help us build crisis management systems & resolve the same with a short turnaround period.
Recommendations to others considering the product:
If someone is looking for a balanced social media monitoring & analysis tool for purpose around brand & industry research/ tracking social conversations/ alert management, then I recommend Meltwater.
Meltwater- Review
What do you like best about the product?
Meltwater is an exhaustive tool which captures news, articles, blogs, social media as well as off the Wall mentions of any business/brand. Also, if any positive or negative news is triggered, one can know immediately by using Meltwater.
What do you dislike about the product?
Basically I do not dislike anything about Meltwater. Its the best social listening tool in its price range, which suffice major objectives. Also it will be helpful if it includes certain other features in future like knowing online traffic insights, sources of traffic etc.
What problems is the product solving and how is that benefiting you?
I am basically finding the volume of tweets, news , articles for a particular hashtag which goes trending . I also download the data for my reference and for further analysis.
Recommendations to others considering the product:
It is a nice tool which is helpful for social listening and monitoring purposes .I recommend this tool very much.
Useful tool for ongoing monitoring
What do you like best about the product?
Easy learning curve but with advanced tools
What do you dislike about the product?
Lack of recommendations on how to better refine search methods. Limited social media analytics, but that's largely due to social media platform limitations
What problems is the product solving and how is that benefiting you?
Backend repetitive tasks around monitoring
Recommendations to others considering the product:
Work to develop a partnership with social media platforms to have better access to metrics
Great software!
What do you like best about the product?
Finding media contacts, you get news in one place, easy to use tags and customer service is great!
What do you dislike about the product?
quite expensive compared to other programs, the platform is not user friendly
What problems is the product solving and how is that benefiting you?
None to speak of at this time.
Great platform for social data and insights .very helpful for many business projects
What do you like best about the product?
the sentiments tagged in the data and all the quantitative analysis and the diversity of data from various sources
What do you dislike about the product?
the accuracy of keywords searched could be more specific
What problems is the product solving and how is that benefiting you?
The data customization via keyword queries gives more cleaned data and is specific to needs. gives much specific data and covers all the aspects.
Powerful Social Media Tool
What do you like best about the product?
I like that at least for the plan that we got, it has unlimited mentions and their tech support is always open 24/7.
What do you dislike about the product?
Sometimes their web app is slow, or maybe it's just my internet connection. Mobile app also shows limited graphs.
What problems is the product solving and how is that benefiting you?
Meltwater helps us gauge a certain issues' reach or traction. Also, if there's an upcoming brand crisis, Meltwater somehow helps us come up with possible solutions.
Recommendations to others considering the product:
Meltwater can be overwhelming to use because of the boolean search but it sure is fun to use.
Extremely intuitive. Fast to pick up on all trends
What do you like best about the product?
The different kinds of filters and dashboards available
What do you dislike about the product?
Limitations in fetching extensive data from YouTube or specific Instagram sections such as Reels
What problems is the product solving and how is that benefiting you?
Keeping a track of my Social pages and content performance
Recommendations to others considering the product:
Take as much support from your CSM and subscribe to all training material issued by Meltwater
Meltwater has been highly effective capturing our global media hits!
What do you like best about the product?
The setup of topics and company information that we want to monitor is straightforward to execute. Dashboards are also easy to set up and provide the information that I can share up the management chain.
What do you dislike about the product?
The only challenge is that on a rare occasion, media hits are missed and not captured by the notification tool.
What problems is the product solving and how is that benefiting you?
Our firm has media hits almost daily globally, and Meltwater ensures that they are captured and shared with our social media followers and keeps our website up-to-date as it relates to media.
showing 1,371 - 1,380