Meltwater Suite
MeltwaterReviews from AWS customer
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2,348 reviews
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There is nothing like this platform.
What do you like best about the product?
Oh so many things. The listening and monitoring are incredible, the ability to reach out to reporters and pitch and send releases right through the platform is such a Time saver. The social media suite is easy to use.
What do you dislike about the product?
The social media suite is the thing I like the least. But, it's still a good product. I do wish there were a bit more customization abilities within the platform.
What problems is the product solving and how is that benefiting you?
Being able to see and post all content on one platform is great.
Recommendations to others considering the product:
The entire company is responsive and incredibly punctual.
Data is great but the system and reporting is disappointing
What do you like best about the product?
Data Quality and classification and Search Bar is very efficient
What do you dislike about the product?
The Campaign report is missing an export option as PDF, there is no way to relaunch a sent campaign. A lot of limitation on the list and export of data. Hard to maintain a demo list to show client
What problems is the product solving and how is that benefiting you?
Send Press Release to media for coverage request
Meltwater is a must have partner for News Wires, Traditional Media & Social Media
What do you like best about the product?
Their functionality is comprehensive. But honestly, their account management and service is fantastic.
What do you dislike about the product?
So far so good. I see then adding capabilities regularly.
What problems is the product solving and how is that benefiting you?
Meltwater is my go to Top of Funnel, Brand awareness service. No one beats Meltwater for getting the good word out across America.
Good service
What do you like best about the product?
Delivers in depth reports directly to your inbox daily. The measured analytics are helpful in determining content strategy.
What do you dislike about the product?
Inevitably you end up with mentions that are not relevant so better filtering would be helpful.
What problems is the product solving and how is that benefiting you?
Helps us track mentions of our brand, see who is talking about us, and where we can focus more of our efforts.
Meltwater Review
What do you like best about the product?
The platform is easy to navigate and user friendly. What's more its online/chat assistance has been a major assistance with all navigation and search requirements.
What do you dislike about the product?
The platform currently is unable to "crawl" for mention of our entity on certain online publications. If we do not keep track of the publication of the content in order to load the search manually, it might be missed. However, the add content option is a major plus in this regard as the data is not unattainable.
What problems is the product solving and how is that benefiting you?
We are able to track our national/local competitors and now we are able to conduct international competitor benchmarking. Meltwater has assisted us in gathering the data to see how we are comparing to our international convention peers which has been of great use.
Meltwater Review
What do you like best about the product?
Email notifications, media monitoring and analysis
What do you dislike about the product?
Sometimes the operating system is laggy.
What problems is the product solving and how is that benefiting you?
Media monitoring and social share voice.
Stay Away!
What do you like best about the product?
There was nothing I found useful about this tool. There are many other alternatives out there that do the same for less.
What do you dislike about the product?
Bad business practices. Deliberately hide termination policies and bad client services.
What problems is the product solving and how is that benefiting you?
None
Useful but when you have a lot of social interactions to anlayze
What do you like best about the product?
- Very complete tool
- The formation is very helpful
- The detailed reports
- The formation is very helpful
- The detailed reports
What do you dislike about the product?
- Sometimes difficult to find a specific information
- Do not use when you don't have too many mentions
- The downsides are the creation of the reports wich are complexe to analyze
- Do not use when you don't have too many mentions
- The downsides are the creation of the reports wich are complexe to analyze
What problems is the product solving and how is that benefiting you?
- Analyze the competitor's interactions
- Analyse the ranking on social media with competitors
- The most benefit was to see the potential client working with our competitors
- Linkfluence helped to analyze in one too all the social media interactions
- Analyse the ranking on social media with competitors
- The most benefit was to see the potential client working with our competitors
- Linkfluence helped to analyze in one too all the social media interactions
Recommendations to others considering the product:
Take into consideration your market. If your product or service is very sharing on social media, it will be beneficial for you. Otherwise, not too much.
Excellent PR tool that saves time + money
What do you like best about the product?
Comprehensive database of editors, journalists, reporters, and producers in markets across the U.S.
What do you dislike about the product?
Occasionally, the email addresses that are provided are general In Box addresses, and not addresses for specific human recipients.
What problems is the product solving and how is that benefiting you?
No major fatal flaw problems. Benefits - I can organize and contact highly targeted lists of recipients in minutes.
social media keyword
What do you like best about the product?
used to monitor keyword on social media eg open group/media/website
What do you dislike about the product?
can't track on image compared to previous function
What problems is the product solving and how is that benefiting you?
monitor on viral post
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