Meltwater Suite
MeltwaterReviews from AWS customer
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Great platform for social listening
What do you like best about the product?
Complete and rapid visualization of the desired elements
Radarly is a hudge plus
Radarly is a hudge plus
What do you dislike about the product?
Difficult to refind a particular post or profile quickly
What problems is the product solving and how is that benefiting you?
Competitors social listening for a luxury brand during key year moment.
Excellent service
What do you like best about the product?
Monitor social media by sentiment wis genius
What do you dislike about the product?
Often finds too much non relevant data, takes time to find relent info
What problems is the product solving and how is that benefiting you?
Understand what people are saying about our products
Discovery of a new tool
What do you like best about the product?
I appreciate the variety of sources of insights. The best example I have in mind is the forum
What do you dislike about the product?
Maybe the use of the queries, not very intuitive, It was beneficial, but we needed a lot of time to set them
What problems is the product solving and how is that benefiting you?
Understanding what people are discussing, Linkfluence helped to define a better target market, consumers, etc
Great social listening platform
What do you like best about the product?
The Insight Pages; Great social listening platform
What do you dislike about the product?
Not being able to track all social mentions, i.e. Stories, Reels, etc.
What problems is the product solving and how is that benefiting you?
How consumers are talking about our brands, volume and sentiment
Extraordinary insights
What do you like best about the product?
Great intuitive platform, easy to use, with extraordinary depths of insight available
What do you dislike about the product?
not much missing, sometimes hard to seperate the wheat from the chaff - false noise can be a problem
What problems is the product solving and how is that benefiting you?
Client customer insights
Data at Your Fingertips
What do you like best about the product?
Visualization of data, widgets that are customisable
What do you dislike about the product?
Cleaning up data results, and filtering for languages other than English
What problems is the product solving and how is that benefiting you?
MOnitoring, competitor research, market analysis.
Great media monitoring platform
What do you like best about the product?
The automated daily updates on media hits for our keywords are now essential to my routine. We used to spend hours combing social media to ensure all earned and unearned media hits were seen and responded to (when appropriate). Now it's as simple as scrolling through an email in the morning and delegating tasks between our team.
What do you dislike about the product?
It did take quite a bit of onboarding before I felt entirely comfortable playing around on the platform. Our account manager was great and easy to learn from, but without her guidance, I struggled through the initial introductory tutorial.
What problems is the product solving and how is that benefiting you?
We have solved the issue of any social media and print media mentions falling through the cracks. We used to miss the occasional untagged mention, and Meltwater closes all gaps. No more blindspots.
Professional and valuable outputs
What do you like best about the product?
Linkfluence team has been very professional since the first contact with them. We ran a social listening study with them and they were really supportive and added value during the whole process. The outputs were quite above the expectations in terms of strategic thinking and reccomendations.
What do you dislike about the product?
The type of outputs were not exactly what we were expecting, but for further social listening studies we now are more aware on what to expect from this kind of research.
What problems is the product solving and how is that benefiting you?
Business challenges, new insights and insight validation.
Very useful and comprehensive
What do you like best about the product?
The interface is very nice and the report option.
What do you dislike about the product?
Some options could be easier to find and better explained
What problems is the product solving and how is that benefiting you?
Looking for my brand's reach
Reliable, with a high amount of data to manage
What do you like best about the product?
The most helpful part is the huge amount of data you can get for every search. Also, it is handy and easy to gain valuable inputs. It is the best for twitter and news and blogs.
What do you dislike about the product?
The fact that there is very little data coming from sources such as Facebook or Instagram makes it a bit problematic for brands that focus on these two social networks. This could be a problem for some brands or markets
What problems is the product solving and how is that benefiting you?
It is possible to learn about how the audience perceives your brand. Also, it is advantageous to understand what the audience thinks about specific topics, concepts, and conversations.
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