Miro
MiroReviews from AWS customer
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Versatile tool with some challenges
What do you like best about the product?
Lots of options on how to visualize different things and helpful ways to create clearer roadmap or other plans. I use it occasionally, but it's been really easy to use.
What do you dislike about the product?
Hard to export content to other systems and sometimes the content just doesn't look great when trying to fit it to the presentation frame.
What problems is the product solving and how is that benefiting you?
Often Miro provides a simple way to collaboratively create plans, allowing each meeting attendee to participate at the same time and easily follow what others are contributing with.
Collaborative Efficiency, Minimal Setup Hassle
What do you like best about the product?
I love how Miro provides the best collaboration functionality compared to other tools we've used, which is incredibly valuable for our distributed team. Its intuitive setup allowed me to get the board up and running easily and share it with most of my team without needing to look at any online help. I appreciate Miro's ability to let us review our entire roadmap in a single place and the feature to work collaboratively, even across different time zones and remotely. It simplifies reprioritizing our roadmap quickly and allows grouping features by themes and other factors. I find the tool’s ability to track comments from team members insightful and the way it abstracts details behind cards very handy. The drag-and-drop sticky notes feature is not only useful but also very pleasing to use, adding to the overall ease of the platform. Additionally, I enjoy Miro's seamless integration with Jira, which enhances our workflow, and the collaborative factor where it is easy to see what others are working on, especially when working simultaneously with people on the same board.
What do you dislike about the product?
I encountered a few issues with Miro, particularly when leaving comments. The process of cutting and pasting doesn't quite look right, which affects the visual presentation of my comments. Additionally, sometimes, when communicating with others inside the comments, the appearance doesn't seem as expected. These small inconsistencies in the interface can be distracting and negatively impact my workflow.
What problems is the product solving and how is that benefiting you?
I use Miro to review our entire roadmap collaboratively, supporting remote teams in different time zones. It simplifies planning, allowing us to easily reprioritize and group features by themes.
Great for Brainstorming, But Tablet App Needs Improvement
What do you like best about the product?
I find Miro to be easy to use and easy to learn more advanced concepts. It's perfect for brainstorming, organizing ideas, product design and development. It's my go-to tool for my work.
What do you dislike about the product?
The tablet app version of Miro could be better, especially for diagramming workflows. Sometimes I have difficulty selecting shapes, arrows and moving tiles.
What problems is the product solving and how is that benefiting you?
Business and product planning as well as visually communicating ideas
Intuitive and User-Friendly, But Facing Cheaper Competition
What do you like best about the product?
So easy to use and easy to share. Completely intuitive.
What do you dislike about the product?
It's been commoditized by a lot of other vendors and there are now cheaper versions that do much the same. That said, i'm still paying...
What problems is the product solving and how is that benefiting you?
Collaboration with customers.
Easy to Use, But Occasional Delays Can Be Frustrating
What do you like best about the product?
Is easy to handle and not too confused as others.
What do you dislike about the product?
Sometimes i get very delay and the time of reconection also is sometimes annoying
What problems is the product solving and how is that benefiting you?
Is easy to communicate with the team members and let reviews, feedback and references.
Smooth Setup, Excellent Collaboration, Room for Pricing Improvement
What do you like best about the product?
I appreciate how Miro was a more cost-effective option compared to FigJam, which influenced my decision to choose it for my current needs. The setup process was incredibly easy and intuitive, making the transition smooth. Its intuitive nature strikes me, as everything is straightforward and does not take much time to understand, allowing me to jump into designing and collaborating without a steep learning curve. Miro's collaboration features are definitely a standout aspect for me. They significantly aid in communicating complex ideas and enable seamless communication and collaboration on those ideas, as if they're being put on paper or a board. This capability is crucial for designing sketches of pitch decks and presentations efficiently. Additionally, I find the integration with Trello particularly useful; having the Miro board linked to a Trello card facilitates brainstorming and ideation, which the designer then uses to create a final design. Furthermore, the ability to scroll in and out using just the mouse wheel is something I like about Miro, as it makes navigation simpler, even though it differs from the standard zoom mechanics in other software.
What do you dislike about the product?
I don't like the per member pricing structure. It's a common practice among many software platforms, but it doesn't appeal to me. I would prefer a team pricing option where discounts could be applied based on the number of teammates. Additionally, the way Miro handles zooming with the mouse wheel is straightforward, but it's confusing because it differs from the command or option key methods used by many other software tools. Although Miro's method might be simpler and potentially better, it defies user expectations, making it an annoying experience.
What problems is the product solving and how is that benefiting you?
Miro helps me communicate complex ideas easily and provides a platform for collaboration on those ideas, similar to using paper or a board.
Miro keeps my team’s ideas moving even when we’re not in the same room
What do you like best about the product?
Miro gets a lot of use from me as my home base for collating project ideas, brainstorming and facilitating remote workshops. And we use the same board to sketch out flows, drop sticky notes and vote on priorities during calls and it’s the closest I’ve found to a real whiteboard online. I also use it by myself when planning content and mapping workflows since everything remains visual and is rearranged as easily.
What do you dislike about the product?
When the board is loaded with assets, it can be sluggish at times particularly in larger team sessions. I also find the permissions to be a little confusing as I’ve accidentally blocked people from editing more than once. I love the templates but customizing them to match my specific workflow can sometimes take longer than I would prefer.
What problems is the product solving and how is that benefiting you?
It helps me bridge the gap between how I want things to look and an actual plan as before I’d have a dozen google docs, sticky notes and screenshots floating around and now it’s all on one visual space. It saves me hours each week and gets us all on the same page and even when we’re on time zones.
Excellent Collaboration, But Needs Stability Improvements
What do you like best about the product?
I really appreciate the collaboration features. Using them reminds me of being back in school, participating in a charette or having desk crits around a pin-up board. The platform works well for presentations and project brainstorming, and it also supports live collaboration among consultants on a design team.
What do you dislike about the product?
Some of the snap features in certain tools feel overly sensitive and can be difficult to manage, with lines sometimes snapping to images or boards unexpectedly. Additionally, the software tends to crash occasionally, especially when working with high-resolution or large-sized images.
What problems is the product solving and how is that benefiting you?
This tool is great for remote collaboration, particularly when I am working and traveling simultaneously. It makes it easy to bring ideas together smoothly and allows me to keep a record of previous thoughts that could be useful later on. Additionally, it helps me track the progress of my projects.
Great as always, but needs to get on MCPs and resolve basic issues like image upload
What do you like best about the product?
- visually appealing and super quick and easy to come up with and work through ideas.
- the pasting is excellent, eg from table into stickies or table. Sometimes use miro just to help cajole csv into lines and vice versa
- the pasting is excellent, eg from table into stickies or table. Sometimes use miro just to help cajole csv into lines and vice versa
What do you dislike about the product?
- Not everyone at my company uses it. Guest access always is confusing and unclear on whether it's allowed or not
- Not being able to upload large images of web pages. The miro screenshot chrome extension thing stopped working also
- I have used miro.new frequently. When I now search miro in my chrome bar it usually goes here, then I press back and go to the dashboard. However this means I have loads of completely empty miros. If the miro has no changes maybe don't save it (eg if it's completely blank). This is also annoying when I am using my personal free plan (rather than work) and it closes down old boards due to miro.new
- Miro MCP, requested access but still waiting. Can use MCPs for all my other providers and miro has a lot of helpful context Claude would benefit from
- When using the text component in miro rather than a shape, the padding isn't enough around the text if it's got a coloured background. Ideally for me I would be able to use bullet points in a shape (especially rectangle)
- Not being able to upload large images of web pages. The miro screenshot chrome extension thing stopped working also
- I have used miro.new frequently. When I now search miro in my chrome bar it usually goes here, then I press back and go to the dashboard. However this means I have loads of completely empty miros. If the miro has no changes maybe don't save it (eg if it's completely blank). This is also annoying when I am using my personal free plan (rather than work) and it closes down old boards due to miro.new
- Miro MCP, requested access but still waiting. Can use MCPs for all my other providers and miro has a lot of helpful context Claude would benefit from
- When using the text component in miro rather than a shape, the padding isn't enough around the text if it's got a coloured background. Ideally for me I would be able to use bullet points in a shape (especially rectangle)
What problems is the product solving and how is that benefiting you?
Product Management* of an initiative through the whole life cycle from ideation (just noting down things) to solution (planning out work and diagramming architecture). This benefits me as it means all the information is in one place.
*We also use for roadmaps but do not use for OKR planning.
*We also use for roadmaps but do not use for OKR planning.
Great Collaboration Tool With Room for Improvement
What do you like best about the product?
I have been using Miro for six years and find it incredibly beneficial for a variety of tasks at my consulting firm. I love using it for whiteboarding and workshop sessions with clients, as well as organizing customer research with over 1000 quotes from qualitative interviews. The transition to online collaboration with Miro was a major improvement during the COVID-19 pandemic, solving the issue of needing a collaborative whiteboard when physical workshops were no longer feasible. I particularly appreciate that it enables hosting virtual meetings without the necessity of travel, saving both time and resources. Among its features, I find the templates very useful as they save a lot of time in design. The sticky notes and comment functionalities are integral for efficient team collaboration, allowing us to communicate and organize ideas effectively during sessions.
What do you dislike about the product?
I find that the initial onboarding process for Miro wasn't very user-friendly. It required me to receive guidance through one-on-one sessions with colleagues, as it wasn't straightforward to set up a board and manage access instructions for external users. Additionally, Miro tends to slow down when boards get filled with a lot of images, impacting performance negatively. The process of importing images and PowerPoint files is cumbersome, as I have to manually copy and paste instead of simply dragging and dropping—a missing feature that would significantly improve the user experience.
What problems is the product solving and how is that benefiting you?
I use Miro to facilitate online collaboration, replacing physical workshops, saving travel time, and utilizing templates and sticky notes for efficient team collaboration.
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