Essential for Remote Team Collaboration and Rapid Prototyping
What do you like best about the product?
I love using Miro as our go-to for creating wireframes and quick mockups. The templates are a lifesaver; they get me started in seconds and provide a quick, consistent starting point, so I can jump straight into brainstorming. Miro also keeps remote teams aligned without needing to be in the same room, and the setup was straightforward and easy.
What do you dislike about the product?
Exporting to PDF often cuts off parts of the canvas.
What problems is the product solving and how is that benefiting you?
I use Miro for creating wireframes and mockups. It keeps our remote team aligned without needing to be in the same room. The templates are a lifesaver, providing a quick, consistent start for brainstorming.
Real-Time Collaboration Heaven with Minor Search Tweaks Needed
What do you like best about the product?
I love how Miro eliminates the need for endless Zoom screenshares by allowing everyone to see and edit the board in real-time. Real-time collaboration is buttery smooth, with no lag even with 20 people involved. I can have a whole team working together on a project on Miro, and the app functions seamlessly. It was also very easy to set up, which I appreciate.
What do you dislike about the product?
The search function could be faster and more accurate across boards. It would help if the search could scan inside grouped objects, filter by object type, and show a preview of results directly on the board.
What problems is the product solving and how is that benefiting you?
Miro eliminates endless Zoom screenshares. It allows real-time collaboration that is smooth and seamless, even with a large team, which enhances our project planning and user journey mapping.
Boosts Our Remote Brainstorming Effectively
What do you like best about the product?
I mostly use Miro for brainstorming sessions with my remote team, and it really solves the chaos of scattered notes and ideas across Slack, emails, and docs. I love the infinite canvas, it feels like there's unlimited space to think big. I also appreciate the way you can lock objects so no one messes up your layout. The initial setup was super easy too.
What do you dislike about the product?
Sometimes the board gets laggy when there are hundreds of sticky notes. It’d be great if Miro could lazy-load sticky notes or let us collapse/hide them when the board gets crowded to keep scrolling smooth.
What problems is the product solving and how is that benefiting you?
Miro solves the chaos of scattered notes and ideas across Slack, emails, and docs.
Streamlined Collaboration with Versatile Tools
What do you like best about the product?
I use Miro for mind mapping and quickly demonstrating flows and social media plans. I appreciate the multiple elements under a single site and the ability to work out of the canvas area. It's helpful to create artboards based on our needs, where I can easily attach images and screenshots. Miro helps me organize things efficiently and makes it easy to work on multiple projects. I like how it allows for efficient collaboration with freelancers and my team, thanks to its multiple elements and attachment options. When sharing web wireframe requirements with freelancers before Figma design, I can create artboards for each page with screenshots and additional content, aiding in easy understanding. The drag-and-drop features, comments, notes, and multiple artboard functionalities make Miro a mix of Canva and Figma, and these aspects have helped us stick with Miro.
What do you dislike about the product?
Sometimes it takes more resources if I'm using Miro on Chrome in Intel i3 process-based devices. It hangs sometimes if I have more assets. The handwritten-based font is needed. It's always adding some more features under AI credit. If they can enable a free draw or sketching feature separately, it would help.
What problems is the product solving and how is that benefiting you?
I use Miro for mind mapping, demonstrating flows, and social media planning. It organizes elements efficiently, allows for easy project management, and supports collaboration with freelancers and teams by adding images and creating multiple artboards.
Practical Solution That Delivers Results
What do you like best about the product?
practical for creating business process maps
What do you dislike about the product?
The worksheet can become too big, and it's hard to do a reivew
What problems is the product solving and how is that benefiting you?
Making the business process maps, and facilitating elicitation from SMEs
User-Friendly and Essential for Process Mapping
What do you like best about the product?
I find Miro very easy to use and very user-friendly. I can easily make my steps and appreciate how it gives me clarity on my process, helping me outline our touch points with customers. I also like that I can customize the steps depending on what touch points I need, like if a customer needs an email, a phone call, then a text, and repeat that, I can do it. It's basically like a huge whiteboard that goes forever, which is convenient. For a small organization like ours trying to automate for the first time, it's valuable as it helps align my team with the action steps and incorporates other people effectively into our workflow.
What do you dislike about the product?
I think it would be cool if Miro could reenact the process for a mapped-out workflow, giving a visual of how it would play out. Also, integration with HubSpot would be nice. For us, it's not just about process mapping but understanding what technologies are part of each step.
What problems is the product solving and how is that benefiting you?
Miro helps map our processes clearly, making it user-friendly and customizable for our touchpoints. It aligns our small team for automation, simplifying workflows and incorporating others into the process efficiently.
Game-Changer for Remote Educational Collaboration
What do you like best about the product?
Miro is great for allowing collaboration when people can’t be in the same place physically, making it a game changer. I use Miro extensively in my online courses because it allows for synchronous and asynchronous communication, which is great. It also lets users collaborate anonymously or with their name, creating a safer space for exploring thoughts and learning together. This is important, especially for students who may feel unsure about sharing their ideas. The feedback system, through likes, hearts, and emojis, is a fantastic way for students to receive feedback without attaching their identity, which can encourage more open participation. I also find Miro's setup easy, and I really appreciate how it outperforms other tools like Mentimeter for my purposes.
What do you dislike about the product?
It does take students some time to figure out, it’s not the most intuitive but once you get it, you get it. Toggling between the cursor seems to be the biggest challenge as well as learning how to highlight and move things all at once. Not deal breakers at all
What problems is the product solving and how is that benefiting you?
Miro enhances collaboration, enabling effective online courses with both synchronous and asynchronous communication. It's a safer space for exploring ideas anonymously or named, fostering participation and feedback. Though its learning curve is steep, once understood, it significantly improves engagement and interaction.
Streamlined Collaboration with a Learning Curve
What do you like best about the product?
I like that Miro is very useful for organizing visual research sketches and narrative ideas in one place. It helps me see my work process on one board and share it easily with tutors and classmates. I appreciate the opportunity to share and look at other students' work, which allows me to analyze their work and give feedback. For me, it's valuable because I can compare my work with others, learn from it, and align my work with broader standards. I also think Miro is a great medium, and once I got used to it, I really like using it.
What do you dislike about the product?
I found it quite overwhelming at the beginning since it was my first time using Miro. But then I understood it's quite easy, and it becomes easier and easier the more you use it.
What problems is the product solving and how is that benefiting you?
I use Miro to organize visual research, sketches, and narratives in one place. It helps me organize my work weekly, providing a clear understanding of each assignment. I like sharing work with classmates and getting feedback, which enhances learning and collaboration.
Reduced cycle times and improved planning visibility have transformed our collaboration
What is our primary use case?
Miro Business - Enterprise serves as our primary tool for PI planning, roadmapping, and designing for projects within our organization. We have also been using it for brainstorming activities across our teams.
Additionally, we use it to run organization-wide initiatives such as OKR planning, portfolio reviews, and strategy workshops on canvases and Miro roadmaps, which are synced to our Azure Dev board. We collaborate using Miro Business - Enterprise with both internal and external partners and stakeholders.
What is most valuable?
The best features I appreciate about Miro Business - Enterprise are SSO, unlimited guest access, and advanced project capabilities. It is enterprise-grade, secured, and compliant with SOC 2, ISO 27001, ISO 42001, and GDPR alignment. It is based on a zero trust security model, ensuring that the data we provide remains secure and safe, as we are using it for professional and organizational purposes.
The domain control, data residency options, CM integrations, shared policies, and audit logs are additional benefits. It offers a good organization-wide setting for roles, workplaces, integration for external sharing, and instant provisioning for automated user lifecycle management. My favorite feature is Infinite Canvas, which gives a shared space for planning PI and retrospectives, making visible who is working on what.
What needs improvement?
Miro Business - Enterprise has become our favorite solution for retrospectives and planning, and I do not see major issues with it. However, at extreme scales with 1000 or more objects and 50 or more concurrent editors, we experience some lag that impacts rendering and caching of large canvases. Improving performance for these extreme use cases might be beneficial, though for small or mid-sized teams, we typically do not encounter problems.
For how long have I used the solution?
Our organization has been using Miro Business - Enterprise for almost five years.
What do I think about the scalability of the solution?
Miro Business - Enterprise is a good and scalable solution, as we have not faced challenges or downtimes regarding scalability.
How are customer service and support?
Customer support has been really responsive. During our deployment, we received quick assistance, usually resolved within 30 to 40 minutes.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to using Miro Business - Enterprise, we were not using any other solution. This is the first time we have adopted this kind of tool.
How was the initial setup?
The deployment of Miro Business - Enterprise was really easy and does not require heavy technical solutions or complicated deployment processes. It is very user-friendly and straightforward to implement based on our experience.
What about the implementation team?
The configuration process was straightforward, and we did not encounter any challenges or problems. It was completed easily with help from our engineers and system architects.
What was our ROI?
Miro Business - Enterprise has positively impacted our organization in numerous ways. Our productivity has increased by at least 60 to 70 percent due to the shared visibility and transparency it provides. This higher productivity means more work is done, resulting in an increased number of tasks completed. The 60 to 70 percent increase in productivity is based on planning, execution, sprint completion, project delivery, and project launch metrics. This calculated number comes from consolidating all the data from initial planning to final delivery to the client.
Miro Business - Enterprise has reduced significant cycle times for launching products and programs by 39 to 40 percent, allowing for faster time to value for initiatives such as PI planning and OKR alignment. We have seen significant improvements in almost all projects using Miro Business - Enterprise, especially in PI planning and OKR alignment. The cycle time is measured from when the task is entered to when it is delivered to the client, and increased productivity and collaboration, along with the transparency that Miro Business - Enterprise provides, have helped facilitate this reduction in cycle time.
It has also lowered tool and governance costs by consolidating whiteboards and other tools, saving us on overlapping app spend and reducing security review efforts. Overall, we have saved on risk reduction and potential data leaks by at least 70 to 80 percent.
What's my experience with pricing, setup cost, and licensing?
Miro Business - Enterprise has provided us with an excellent solution at a low cost, especially since we obtained it through AWS Marketplace. It has offered us a good solution with opportunities for customized solutions, needing scaled admin tooling, and reporting. We did not face any major challenges in this area regarding metering, billing, setup costs, and pricing.
Which other solutions did I evaluate?
Before choosing Miro Business - Enterprise, we evaluated alternatives such as Mural, Lucidchart, and Microsoft Visio plus Whiteboard. We found that Miro Business - Enterprise outperformed them in design quality, user interface, usability, and the learning curve.
What other advice do I have?
If you need a good visual collaboration platform for large, mid, or small organizations with enterprise-grade security and governance, you should definitely go ahead with Miro Business - Enterprise. The visibility, the security, and everything else is on point.
I rate this product a 5 out of 5.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Miro for Workshops - nothing is better so far.
What do you like best about the product?
Complete freedom of creation any types of schemes and content for workshops. With help of miro I can explain so much in so many different ways.
What do you dislike about the product?
It could have even more flexibility in terms of shapes and forms. This issues is minor though.
What problems is the product solving and how is that benefiting you?
Creation of collaborative workshops for any content type i want to present.
