Invoca
InvocaReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
602 reviews
from
External reviews are not included in the AWS star rating for the product.
Very user friendly platform.
What do you like best about the product?
Easy to use and manage my campaigns without constantly needing assistance from their customer service team. Yet, if I need assistance, they're available and willing to help.
What do you dislike about the product?
My publishers and I both have consistent problems when initially logging into accounts with emails that are already active on other Invoca networks.
What problems is the product solving and how is that benefiting you?
Consistent accurate call tracking and the ability to monitor call quality.
Recommendations to others considering the product:
I still run into problems when I create new accounts on other networks hosted on Invoca. It takes me to my own homepage not to that of the network that I'm trying to login to.
Tracking & Recording Calls With Terrible Great Customer Service
What do you like best about the product?
Nothing, I have been with them over 7 years and they seemed to stop caring about their product and only focus on nice landing pages for new customers.
What do you dislike about the product?
The customer service has been awful recently. I wanted to downgrade from my professional package and they wanted to hook me in for a 12 month contract for service that CallRail beats them in terms of ease and quality.
What problems is the product solving and how is that benefiting you?
I am switching to CallRail, I should have done that many years ago. DialogTech messed up one my main phone numbers they ported it out but it has not been recieved as of yet. Right now the main phone number is showing as disconnected. Not cool at all.
Recommendations to others considering the product:
Great idea to have a single person whom you can communicate with over a period of time so they know you and your company, and what you are trying to achieve.
showing 601 - 602