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Reviews from AWS customer

8 AWS reviews

External reviews

50 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Marllos Reis

Our IT team has been able to focus on best practices by using this solution

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Nutanix with Citrix. Sometimes, I need to expand the workload.

What is most valuable?

I like being able to expand my workload with Nutanix Cloud Manager at the best cost.

Our IT team has been able to focus on best practices by using Nutanix Cloud Manager's built-in playbooks.

For how long have I used the solution?

I've been using Nutanix Cloud Manager for approximately two years.

What do I think about the stability of the solution?

I have not had any issues with the stability of the solution.

What do I think about the scalability of the solution?

I have 30 clusters and have not had any problems with scalability.

How are customer service and support?

I have not had any problems with technical support. They always responded in a timely manner. Thus, I would rate technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used VMware but switched to Nutanix.

What's my experience with pricing, setup cost, and licensing?

In Brazil, Nutanix Cloud Manager is not cheap. However, Nutanix offers different options such as long-term contracts.

What other advice do I have?

On a scale from one to ten, I would rate Nutanix Cloud Manager a nine.


    reviewer2183781

Provides great automation features that help automate critical processes

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to automate the business processes for our customers.

How has it helped my organization?

For our customers, the solution is an added value to their environment. It helps them automate critical processes instead of doing them manually.

What is most valuable?

The solution provides the best automation features.

What needs improvement?

They should include more use cases for automation in administering the environment.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The support team’s response time is good. Although, it depends on the criticality of the issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used PowerShell and Orchestrator before. In comparison, NCM provides better integration.

How was the initial setup?

The solution's initial setup is straightforward. There is a lot of documentation and webinars on Nutanix's portal to learn the implementation process.

What was our ROI?

The solution generates a return on investment. There is no need to appoint a resource as it automates the processes.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

NCM provides faster automation than manual operations. Its maintenance is less time-consuming due to the high availability of its infrastructure. In addition, it saves a lot of time as there is no need to generate reports and alerts. We can just read the insights data on the dashboard. It helps our executives to concentrate more on projects instead of operations.

I rate the solution an eight out of ten.


    reviewer2183748

Reasonably priced and saves us time and effort

  • May 13, 2023
  • Review provided by PeerSpot

How has it helped my organization?

I do a lot of tasks via automation which I previously would have to hire people to do. The solution has helped me to eliminate a lot of low-skilled labor. I can put the money required for this job into other things.

What is most valuable?

Getting an update about my clusters is the most valuable feature of the product.

What needs improvement?

The support provided after office hours could use some improvement.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The product is really stable compared to everything else in my environment. I had one major problem over a five-year period.

What do I think about the scalability of the solution?

I've had no problems with scale, and I keep growing my environment every day.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We used a combination of our employees and consultants to deploy the solution.

What was our ROI?

Since we are able to automate more, we are able to deploy faster. So customers are happier, and it leads to customer retention.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is not outrageous like other products. However, reducing the price would always be useful.

Which other solutions did I evaluate?

I've evaluated options across the board, and Nutanix’s structuring platform has saved me a lot of time and effort. It takes three times more people to do tasks on VMware than Nutanix.

What other advice do I have?

I have different products. It seems like Nutanix is headed toward making things more seamless, which really excites me. I need solutions with improved speed of creating and automating the processes and making them seamless. I need solutions to grab everything from everywhere. NCM is self-sufficient. You don't need to know everything about it. It installs itself, and it takes care of itself. We have used the older versions of the solution too.

The speed of the outcomes is great. I couldn’t be happier. I can deliver to my developers and my end customers faster. Faster outcomes are very important to my organization.

NCM’s built-in playbooks have freed up time for my IT team by 25%. I love that the product allows me to fix things that are broken now and think about the future at the same time. Compared to other products, NCM is much easier to use. I don't need highly trained people to use the solution.


Overall, I rate the product a nine out of ten.


    reviewer2183316

Good documentation, easy to extend, and offers high availability

  • May 12, 2023
  • Review provided by PeerSpot

What is our primary use case?

We wanted to optimize our process. We were going into a cloud architecture, so we wanted to see how we could leverage the existing Nutanix framework instead of manually managing the servers. 

We currently have a physical VM set up. We had slowly wanted to migrate to the cloud. Since we are already using Nutanix, my senior architect gave me some access to play around with the solution and explore how we can deploy code as a platform as a service instead of writing our own scratch code. If we want to use it as an independent platform in the future, and as a core developer, I wanted to write code to make sure it is interoperable in any of the cloud services we might use.

What is most valuable?

The scaling is good. We now have dynamic scaling and other scaling policies set up.

In a physical server, we have to define our items upfront, and then we are stuck. With this solution, we can increase it dynamically and define the threshold, and auto-enhance the features. 

We cannot say the traffic is always the same. Over the weekends, it's slow. Over the weekdays, it's higher. They gave us some configurations so that if it is idle, we run on one part, and if there is more traffic, we can run on multiple parts.

The local automation is good. We've seen a huge improvement in our code. I personally worked with the performance teams to compare the product with old physical VM architecture versus the cloud architecture, and I see the difference. I was not able to break it. It was very scalable. While my physical VM crashed at some point in time, the cloud ran fine.

It offers high availability and consistency. We have a lot of batch jobs running and handling that data, so we need a pretty good service. Instead of horizontally scaling, they are scaling vertically. 

What needs improvement?

I like Cloud Manager from AWS more based on the handling of the UI. This solution could be more user-friendly. The UI could be better. It would be nice if it offered a simple GUI where we would have one view.

We'd like the solution to be a one-stop shop. We have a requirement of having a single GUI setup. Nutanix is like an ocean. We'd like everything tied all together. 

For how long have I used the solution?

We've used the solution for a couple of months for running some POCs.

What do I think about the scalability of the solution?

The solution is very scalable, and we like the configuration options. You can pick and choose. You don't just have a standard way of doing things. It's pretty dynamic. 

How are customer service and support?

I have not had a chance to speak with support. Our infrastructure team manages to troubleshoot items. 

Recently, we have had one physical server managed by Nutanix that had a snapshot issue (in that the server was not taking snapshots for two months). It's a production server. They sent us a proactive email. There was pretty smooth communication in that regard. They did have pretty quick support for that issue. They are rebuilding the image and archiving the data based on the fact that there are backup issues. That said, when it comes to production servers, they should have a 24-hour turnaround and not 72 hours. Support in these cases has to happen fast. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used AWS Cloud Manager in my previous organization. Currently, based on the sensitivity of the data, we are moving to a hybrid approach. Many are still using physical VMs. In my new organization, a lot of my team is already on Nutanix. We were the first team to head into the cloud, and I was handling the project. 

How was the initial setup?

The setup is pretty quick, like all the clouds. The ease of use could be improved a bit more. There is pretty good documentation that helps make the learning curve smaller. My approach is to go to the documentation first before jumping in. The person I was working with provided good information, and we built our own documentation on top of that as well. 

As an application team, it was easy to implement. Maybe it was easy since we didn't get into too much complexity. The APIs are playing a good role. The configuration is pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

I did not handle the pricing or licensing aspect of the project. 

Which other solutions did I evaluate?

I did not evaluate other options. We are only licensed for OpenShift and Nutanix at this point. 

What other advice do I have?

We use OpenShift on top of Nutanix, and all the physical servers are cloud servers, and they are all managed by our team. 

As for the built-in playbooks, I haven't done much exploration. One of my team members did more work in this area. He helped me and did all the configuration. He explained what he was doing. However, I was not involved in the playbook at all. 

I'd rate the solution nine out of ten. It needs to be easier to use. However, it is improving. The market has shifted. A lot of companies are trying to get in. Yet Nutanix is doing a great job in collaborating with so many organizations. It's going to provide us with a one-stop solution that helps us avoid running around between vendors. 

I would advise people to read the documentation. That will definitely help. It's pretty sophisticated. Reading the documentation and following up with Nutanix support will keep you from stumbling into the process blindly. Get in touch with an account manager. They can help you understand the requirements first and then look into your options. If you have an expert that can guide you, you won't be wasting too much time.


    Dayler Morais

A private cloud management tool with an easy setup phase and good customer support

  • May 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution as a private cloud management tool in our company.

What is most valuable?

We create some VMs using Nutanix Cloud Manager Self-Service. The solution's simplicity to use and its configurable features are some of the solution's valuable parts.

What needs improvement?

I am very satisfied with the solution. The pricing of the solution is an area of concern that needs improvement.

For how long have I used the solution?

I have experience and work with products from Nutanix. I have worked on the solution for three years. I am a customer of Nutanix.

What do I think about the stability of the solution?

The solution is very stable. I mean, we don't have problems using the solution.

What do I think about the scalability of the solution?

I'm very satisfied with the product's scalability since it's very good.

How are customer service and support?

Customer support is very good. For everything we need, we call the support, and they work together with us to solve the issue and find a solution quickly. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It's simple and not complex to do the first setup. For deployment, around four people who were from a technical background, who knew how to operate the system, were required. For the maintenance of the product, four people are required.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, if one is a low price and ten is a high price, I rate the solution's pricing a six.

What other advice do I have?

Overall, I rate the solution a ten out of ten.


    TomHamilton

An intuitive and easy-to-learn product that saves cost and time

  • May 09, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use the solution mostly for management. We also use it for disaster recovery on Nutanix clusters to keep a small group of servers running. We wanted one area so we didn't have to manage everything separately.

What is most valuable?

We use Prism Ultimate. The most valuable feature of the solution is the ability to run and open the management console from one place. We do not have to log in multiple times. We have all alerts for our clusters in one location.

The biggest benefits of the solution are cost savings and time savings for the management. The solution has a tool that helps you figure out your growth and how many nodes you would need to move to a different number of users. We've used that a few times, and it's been helpful.

It is a good product, and it allows us a lot of flexibility and the ability to do things quickly without needing much expertise. The product is pretty intuitive and easy to learn. When we first started, my team and I were able to use the solution after taking some basic classes.

What needs improvement?

The licensing procedures are not smooth and easy. I have to call the licensing support every year to renew our contracts because they keep changing the licensing models.

I've also noticed that some features in the on-prem products either do not work in the cloud product or work better on-prem. When upgrades do not run from the cloud portal, I must go back to the on-prem product.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

We have not had any issues with stability. We've not had any downtime.

How are customer service and support?

Support is very responsive. I've had very few issues with them. They usually give me the answers right away. The support site is very helpful. The site has a knowledge-based search. When we enter tickets, it gives us some good advice right then and there. I've been able to use it many times to avoid having to wait for somebody to call.

The support’s knowledge and expertise are top-notch. If the person I'm talking to doesn't know the answer, they quickly find someone who can help resolve it.

I wish other cloud solutions’ support were as good as Nutanix Support. Nutanix Support has been able to solve our issues quickly, and they're very patient and friendly. I've had to call them various times on weekends. They're always willing to help.

How would you rate customer service and support?

Positive

What about the implementation team?

We worked with Nutanix to deploy the product. They were amazingly helpful in setting up and running the product. It appeared like it would be complex, but they simplified it. With a few clicks of a button, the product starts building and running scripts on the back end. It was really easy for us.

We also did a proof of concept, ran it for a couple of weeks, tore it down, and built a new one. Both times, the solution was up and running within a couple of hours. Four employees in our organization were involved in the deployment. Most of the maintenance is done on the back end. My team did not do any upgrades. We maintain the clusters.

What was our ROI?

One of our biggest returns on investment was disaster recovery. We had disaster recovery in a separate data center where we had to have an equal amount of hardware for both sides. Now we just have a couple of small nodes running in the cloud. So we're saving quite a bit of money doing that. We've also been able to maintain the same number of people supporting the solution, so we haven't needed to find experts in Nutanix to get it running.

What's my experience with pricing, setup cost, and licensing?

The pricing has become an issue in our company. The tool is expensive.

What other advice do I have?

We've been happy with the speed of outcomes. We haven't had any issues. Faster outcomes are very important to our organization. We're very sensitive to how long things take and how much energy and effort our staff and end users need. Our VMware is totally separate from Nutanix.

The solution has definitely helped validate the capacity requirements that we have and make sure that we have the equipment we need. We've been able to monitor and see how our use goes up over time, plan for future purchases, and ensure we don't have any outages.

Our company has been growing. NCM’s capacity planning and Runway analytics is very important to us. It helps us proactively forecast our needs in the next six months. The management appreciates the ability to forecast instead of having a knee-jerk reaction at the last minute.

We can't standardize certain things in the organization to use playbooks. I'm hoping to get to a point where we can use them more. The tools available in the solution are very helpful. The tools help us look at past trends and determine what we will need in the future.

The setup was easy. The learning curve has been a little bit steep because there are so many individual products. We haven't taken the time yet to sit down with our sales team and the support to review our options. I feel we're not using the solution to its full potential. Compared to other products, the learning curve is very similar. It has a licensed web management tool that can be accessed almost anywhere.

It's fairly important to us that NCM is sold as one product with multiple tiers. We're more likely to use features that are included. We push the team to try new things and find better ways to do things. So if we had to evaluate every single one right at the beginning and then try to figure out which ones we'll buy, it would slow down the process.

The acquisition and support costs of NCM versus other cloud management solutions are comparable. The solution works well. I haven't had any issues where I've had to wait and be frustrated. It's definitely been very usable and quick. NCM Ultimate's deployment time is comparable to or faster than other cloud management solutions.

Anyone evaluating Nutanix should get some training and figure out what all the parts do and how they work. They should make sure to size the clusters correctly. We ran into some issues early on with nodes and clusters since we didn't buy enough from the beginning. We run the solution on our central environment.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2178279

Provides a single pane of glass for all of our data, so we no longer have to spend time searching for different dashboards

  • May 07, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use Nutanix Cloud Manager to consolidate and manage our Azure and AWS platforms, as well as our VMware server virtualization process.

How has it helped my organization?

We looked for a cost and security governance solution that is self-service and does not require any coding. Nutanix Cloud Manager is that solution.

RunBook has had a positive impact on reducing manual intervention, which has been very helpful. We looked for a solution that offered a single pane of glass, ease of use, and self-service orchestration without requiring a lot of coding. I think this really helps users get the policies in place so they don't have to worry. We just need to put in the initial effort, and then we can be hands-off.

The speed of outcomes we received using NCM's low code automation is good. We implemented separate network segmentation for all functions, including our DCS, corporate, and team control.

Our organization values speed and efficiency. We want to be able to upgrade our systems and processes quickly and safely, and we need to ensure that our IT and cloud applications always run smoothly. To do this, we need to have a good understanding of the costs and risks associated with these upgrades, as well as the ability to forecast and manage incidents. We also need to make sure that our systems are compliant with all security regulations, and that our employees have the ability to self-service their IT needs.

As a senior project manager, I am responsible for monthly budgeting and forecasting. The main aspect of this is cost, but proper forecasting is also essential to keep our company running smoothly. We have a policy of accepting variances of up to ten percent, so it is important to have a good management tool that can accurately predict costs. That is why we evaluated different management tools and ultimately chose NCM. NCM helped us to improve our forecasting accuracy, which saved us money and allowed us to better manage our resources.

It is important for NCM to be able to manage both Nutanix and VMware infrastructures because it provides a single pane of glass for management. This simplifies management and reporting.

Our IT team can focus on other tasks thanks to the playbooks. Once we set up the runbooks, we can relax until there is an additional instance of configuration on AWS or Azure.

NCM saved our organization approximately 50 percent of our employees' daily time. This is due to two reasons: One, we no longer need to worry about topologies and self-service orchestration setup, as NCM handles these tasks for us. Two, NCM provides a single pane of glass for all of our data, so we no longer have to spend time searching for different dashboards. This saves time on reporting as well, as we can now find all of the information we need in one place.

We have a multi-cloud and multi-virtualization environment. In this environment, we have many instances running on different platforms, including on-premises and cloud-based platforms. To ensure accuracy, we need a tool that can provide us with ease of use on a daily basis. A single pane of glass, such as NCM, helps us address our automation needs.

What is most valuable?

Nutanix Cloud Manager's most valuable feature is its self-service capabilities. We have a large VMware footprint, and we are slowly and gradually moving to Azure and AWS. The self-service capabilities allow us to orchestrate our deployments without writing code, and they also use artificial intelligence to improve our security posture. This is a major benefit for us, as security is our top priority.

What needs improvement?

NCM's pricing structure is confusing and difficult to understand. The company frequently changes its prices, and it is not clear how the subscription-based model works. This could be improved by making the pricing structure more transparent and easier to understand.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for just over one year.

How are customer service and support?

The technical support is good. When I called, I was able to speak to a real person, not a robot. My problems were resolved quickly, within hours, not days. I am very satisfied with the support I received.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Azure Cost Management, but we switched to Nutanix Cloud Manager because it provides visibility into Nutanix, VMware, Azure, and AWS on a single dashboard. Azure Cost Management only supports Microsoft products.

Which other solutions did I evaluate?

We evaluated Morpheus, Azure Cost Management, Nutanix Cloud Manager, and AWS Cost Management. Our company policy is to evaluate multiple options before reaching a decision.

What other advice do I have?

I give Nutanix Cloud Manager an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Athira Jyothis P.

Simplicity and consistency for operations

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
Effortless scale and its flexibility.intelligent cloud infrastructure
What do you dislike about the product?
Some interfaces are not intuitive
Pricing can be better
What problems is the product solving and how is that benefiting you?
Stability is very good.
It is very reliable