When I was at HighRadius, I was leading the integration team, and we were using Workato to integrate customer data from their systems to our systems. We needed to integrate data from various data points and bring it into HighRadius systems for client projects. This was the main use case for Workato.
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A Flexible and Scalable Solution for Seamless Automation
What do you like best about the product?
Workato is an incredibly flexible and scalable platform that allows us to build tailored automation solutions with ease. The user-friendly interface makes it simple to work with, even for complex workflows. Additionally, the support from our Customer Success Manager has been fantastic! Whether it's setting up workshops or helping us refine our processes, they've been instrumental in improving our ways of working.
What do you dislike about the product?
While the platform itself is excellent, for more advanced technical challenges, it can sometimes take a bit longer to get connected with the right resource through standard support channels. That said, once we do reach the right team, they are always helpful and knowledgeable.
What problems is the product solving and how is that benefiting you?
Workato is helping us streamline and automate complex workflows, reducing manual work and increasing efficiency across our operations. Its flexibility allows us to integrate multiple systems seamlessly, enabling better data synchronization and process automation. This has significantly improved our ability to build tailored solutions that meet our business needs. Additionally, the platform’s scalability ensures that as our requirements evolve, we can continue to optimize and expand our automations without limitations.
Efficiently integrates customer data and reduces development time through automation
What is our primary use case?
What is most valuable?
Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration. This automation facilitates efficient integration of customer data from their systems into our systems. It effectively handles real-time data integration with moderate volumes, and development time is significantly reduced by its automation capabilities, which are beneficial for both SQL databases and APIs.
What needs improvement?
The data flow and debugging processes need improvement, especially for tracing issues. Additionally, Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads. While it works well with moderate volumes, it requires enhancements to handle larger data volumes more efficiently.
For how long have I used the solution?
I have been working with Workato for about one and a half years recently. However, I had used it previously when I was at Saeronlabs.
What do I think about the stability of the solution?
For daily runs, Workato is stable and there is no latency issue. However, during the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
What do I think about the scalability of the solution?
There are scalability limitations with Workato. The solution could not handle high data volumes during initial loads for one of our clients, which required us to break the data into smaller chunks for processing.
How are customer service and support?
The customer service and technical support from Workato were good. Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
How would you rate customer service and support?
Positive
What other advice do I have?
Overall, I would rate Workato an eight out of ten.
While it has a lot of potential, there are areas like scalability and debugging that require improvement.
Fastest time to value tool out there
What do you like best about the product?
*Ease of use - implementation of multiple integration done in a breeze
*Time to value - you can turn around basic requests in hours, complicated ones in days/weeks
*Ease of maintenance for automations
*Time to value - you can turn around basic requests in hours, complicated ones in days/weeks
*Ease of maintenance for automations
What do you dislike about the product?
This tool isn't for those without proper budgets
What problems is the product solving and how is that benefiting you?
keep every business unit in it's own system of record, while the tool orchastrat the business process and sync data across multiple systems to make sure everyone is aligned.
Powerful automation in seconds, Awesome
What do you like best about the product?
Easy to implement and easy to understand the flow
What do you dislike about the product?
Batch processing is causing more tasks and there are no perfect solution for async job limit exceeded in recipe function
What problems is the product solving and how is that benefiting you?
Powerful automation in seconds, I'm a developer and doing integration
Easy to use, does more than what you can think of
What do you like best about the product?
Ease of use, Library of connectors, Centazed Governance and distributed execution philosophy, Best customer support
What do you dislike about the product?
Changing licensing model which makes it difficult for transition
What problems is the product solving and how is that benefiting you?
Orchestrastration layer for our business - Integration platform our API Management
AssistIQ was very helpful in getting to the bottoom of an issue
What do you like best about the product?
Levi from AsistIQ was very helpful and showed her knowledge by asking great questions and directing me to where I needed to go
What do you dislike about the product?
The text for the "widgets" are not accurate or not tell the whole use of the "widget"
What problems is the product solving and how is that benefiting you?
I'm able to develop quickly to address challemges
recommded to use workato for any integrations
What do you like best about the product?
Easy to develop and integrated with multiple systems and good customer support.
What do you dislike about the product?
As of now i havn't seen any dislikes on workato.
What problems is the product solving and how is that benefiting you?
Integrate between two systems like Akeneo and Bynder to get specific information from the systems.
Powerful, versatile, easy to use
What do you like best about the product?
The versioning feature and the easy way of deploying a project
What do you dislike about the product?
limitations on lookup tables and seach functionality withing the job history
What problems is the product solving and how is that benefiting you?
We used workato to automate and personalize the lead management flow
Workato is well perform, sometime there a support needs and the support is very serviceable
What do you like best about the product?
the easy it makes the world of integration
What do you dislike about the product?
the missing of step by step debag and investigate failure
What problems is the product solving and how is that benefiting you?
Integration
it make very easy develop recipes
it make very easy develop recipes
Powerful and Easy-to-Use Integration Platform
What do you like best about the product?
Workato simplifying complex Integrations. Documentation is very descriptive so won't stuck while developing recipe and sdk's other than that there are chat support to help out.
What do you dislike about the product?
I span of this one to two years Workato has increase pricing heard from other collegues and management that could block Workato expantion over other tool like Boomi and Mulesoft.
What problems is the product solving and how is that benefiting you?
It's automated many use cases with our inhouse product that ideally take much efforts and workforce to process mannually.
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