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My experience with Workato
What do you like best about the product?
I like the various connections Workato provides. It makes setting up integrations with certain products a breeze. Support is very helpful as well, they solved an issue for me very fast.
What do you dislike about the product?
The limitations of the job report. I can't view all iterations of a loop within a job, so it makes debugging a recipe a pain.
What problems is the product solving and how is that benefiting you?
Workato is letting me integrate with apis much easier than before.
Terrific Tool. Easy, fast and efficient. Fantastic ROI
What do you like best about the product?
1) Functionality and results
2) Support team/Customer service
2) Support team/Customer service
What do you dislike about the product?
Can’t think of anything, and the company keeps innovating and getting better. The new WorkatoOne solution will be a tectonic game changer!
What problems is the product solving and how is that benefiting you?
Integration with disparate systems. Automation and enhance productivity
Huge fan!
What do you like best about the product?
Great support, easy to use, and very feature rich
What do you dislike about the product?
Recipe costs make it hard to expand usage.
What problems is the product solving and how is that benefiting you?
Employee lifecycle management, it integrates all our HRIS systems.
Powerful and scalable
What do you like best about the product?
Intuitive interface and incredible flexibility and scalability, Workato is crucial to connect disparate systems in our enterprise.
What do you dislike about the product?
Capacity planning on a recipe based license model remains challenging.
What problems is the product solving and how is that benefiting you?
Connecting SaaS platforms with poor or complex out of the box integration capabilities.
Great platform, great experience!
What do you like best about the product?
It's easy to use while being able to tackle complex tasks
What do you dislike about the product?
Nothing! It's a great platform. Our developers find it easy to use.
What problems is the product solving and how is that benefiting you?
Banking automation
Best integration solution around
What do you like best about the product?
Workato is an exceptional automation and integration platform that simplifies complex workflows across multiple applications. Whether you’re looking to automate business processes, integrate data between apps, or build low-code solutions, Workato provides a seamless experience with its user-friendly interface and powerful capabilities.
Workato is a top-tier integration and automation platform that delivers on both usability and power. It’s an excellent choice for businesses looking to streamline operations and improve efficiency, though pricing might be a factor for smaller companies. If you need a robust, scalable automation solution, Workato is your tool!!
Workato is a top-tier integration and automation platform that delivers on both usability and power. It’s an excellent choice for businesses looking to streamline operations and improve efficiency, though pricing might be a factor for smaller companies. If you need a robust, scalable automation solution, Workato is your tool!!
What do you dislike about the product?
While workato is one of the most user friendly tools in its space there is a learning curve. Pricing is also on the higher side but you get what you pay for!
What problems is the product solving and how is that benefiting you?
All enterprise tech integrations. Helps us with MDM
Workato Experience-Integration Engineer
What do you like best about the product?
->Wide range of pre-defined connectors
-> Friendly UI
-> Friendly UI
What do you dislike about the product?
-> Limitation of dependencies in python which is blocking to run custom scripts
What problems is the product solving and how is that benefiting you?
All sort of system integrations and ability to connect AWS resources is helpful
Positive experience using Workato for marketing use cases
What do you like best about the product?
It has a huge number of connectors and functionality. I can pretty much do anything I want in terms of data extraction and refinement. Source platforms limitations sometimes make it a bit hard to complete tasks, but you can always find a workaround for that using Workato. I love having access to older versions and different types of webhooks. That makes work much easier and productive. Lastly, I like using datapills when building a recipe and having access to so many formulas. This helps to format the data before sending it to the target platform.
What do you dislike about the product?
If I need to finds specific records in the past jobs, I cannot search all jobs. I need to know exactly the time when the record was processed in Workato to find the right job to get access to the data.
What problems is the product solving and how is that benefiting you?
We are using Workato to transfer data from many different source platforms into our marketing automation platform. All the source platforms are using different formats and different ways to send data, so Workato helps us to format everything in a way, that is aligned with the target platform. We can test data before shifting to production. Workato can handle large volumes of data. A large number of connectors allows us to connect to pretty much any platform and extract data reliably 24/7.
A Powerful Integration Platform With Enterprise-Level Capabilities
What do you like best about the product?
We switched from Zapier to Workato about 2 years ago. It's been a fantastic upgrade for our client solutions. I like how it handles whatever we throw at it - from super simple data transfers to complex integrations where we've added custom code.
The platform gives us a ton of flexibility when connecting different systems together, which is crucial since each client has unique needs. After setup, integrations are rock solid - no more worrying about connections dropping or data getting lost. For our team building custom solutions across many industries, this reliability has been a huge win. We're currently supporting millions of transactions a year using the Workato platform.
Once understood, implementations are smooth and reliable. We've not needed to leverage customer support. The documentation is straightforward and robust.
The platform gives us a ton of flexibility when connecting different systems together, which is crucial since each client has unique needs. After setup, integrations are rock solid - no more worrying about connections dropping or data getting lost. For our team building custom solutions across many industries, this reliability has been a huge win. We're currently supporting millions of transactions a year using the Workato platform.
Once understood, implementations are smooth and reliable. We've not needed to leverage customer support. The documentation is straightforward and robust.
What do you dislike about the product?
The pricing model can be challenging to navigate, particularly understanding how usage is calculated and billed. When planning for client projects, it's sometimes difficult to accurately forecast costs, which creates budgeting uncertainties. A more transparent approach to usage-based pricing or better estimation tools would be beneficial. The learning curve can also be steep for new team members, though the investment in learning the platform ultimately pays off in capabilities.
What problems is the product solving and how is that benefiting you?
Workato solves our integration challenges by connecting various business systems seamlessly for our clients. Before Workato, we struggled with limited integration capabilities, unreliable connections, and scalability issues.
Seamless cloud integration facilitates automatic account creation and real-time app connections for efficient processes
What is our primary use case?
I use Workato as middleware for cloud integration within my organization. It is employed to integrate systems such as ERP and customer planning systems. The automation capabilities are particularly useful for onboarding a new employee, allowing for their access to be automatically set up across approximately twenty systems such as payroll, training portals, Salesforce, and SAP ERP.
What is most valuable?
The main benefits of Workato for me are that everything is cloud-based, eliminating the need for installation or maintenance. It allows app-to-app and real-time integrations, which significantly enhance process efficiency. When an employee joins, accounts are automatically created. Moreover, AI automation simplifies integration development by understanding requirements from prompts and creating the necessary automation.
What needs improvement?
The Electronic Data Interchange (EDI) capabilities could be improved.
For how long have I used the solution?
I have been working with Workato for about five years.
What do I think about the stability of the solution?
I find Workato stable.
What do I think about the scalability of the solution?
In my experience, it is scalable.
How are customer service and support?
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I am working with a Boomi solution alongside Workato.
How was the initial setup?
The initial setup process is straightforward for me as there is no need for extensive setup, allowing direct development.
What was our ROI?
In my experience, we have seen a return on investment, with results visible within a week.
What's my experience with pricing, setup cost, and licensing?
Workato is a SaaS product, and its pricing depends on usage.
Which other solutions did I evaluate?
I also work with a Boomi solution.
What other advice do I have?
I recommend Workato for even small customers who may not have a large IT firm, as it can be used as an integration product to automate business processes. Overall, I rate it nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
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