Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
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Great product! Wonderful team!
What do you like best about the product?
The team members are very professional, knowledgeable, quick to response. My first experience with John Deeb was spectacular compared to all other products I chose to contact. I find all engineers very helpful and well versed in the product.
In terms of the product itself, I find it very useful, efficient & robust. The error handling method is very practical and handy. The error in general has more information compared to other tools I've used so easy to figure out the cause. I also like the fact that there can be callable recipes, lookup tables and variables which makes the integration easier and beneficial.
In terms of the product itself, I find it very useful, efficient & robust. The error handling method is very practical and handy. The error in general has more information compared to other tools I've used so easy to figure out the cause. I also like the fact that there can be callable recipes, lookup tables and variables which makes the integration easier and beneficial.
What do you dislike about the product?
Until now I haven't found anything that's concerning or a disadvantage to Gentrack's requirement. There has always been a solution even if we were stuck at some point. This wasn't the case with our previous provider so I am very happy with Workato at this stage.
What problems is the product solving and how is that benefiting you?
We use the product for integrating Jira and Netsuite which saves a lot of manual work for us. Moreover, the efficiency saves much of time and effort we spend on working without an integrator.
Errors are notified and allows us to work on it instantly which is one of the incredible benefits we've seen as it helps with normalizing customer impact as well. Real-time syncs helps in achieving results quickly and in timely manner.
Errors are notified and allows us to work on it instantly which is one of the incredible benefits we've seen as it helps with normalizing customer impact as well. Real-time syncs helps in achieving results quickly and in timely manner.
You can do anything without coding.
What do you like best about the product?
You can do anything without coding. It can be easily modified and executed immediately. Quick response to questions. With the SDK, it can integrate with anything.
What do you dislike about the product?
There are still few connectors for Japanese applications. There is still no instance in Japan.
What problems is the product solving and how is that benefiting you?
Data integration between multiple applications and automation of routine tasks.
Recommendations to others considering the product:
Actually try it out to confirm if it meets your company's business requirements, and understand the extent of what can be done without coding. The range of what we can do ourselves has expanded without having to request from an SIer. Since there is an SDK, it is possible to integrate with any application (expecting the community to be well-developed).
The UI is pretty straight forward, and easy to understand
What do you like best about the product?
It comes with many connectors to ease implementation
What do you dislike about the product?
When there are many fields needs to input within the same step, it will be hard to manage
What problems is the product solving and how is that benefiting you?
Cloud services connect to on-prem services with the workato on-prem agent
Recommendations to others considering the product:
Easy of use when the flow is not too complicated
Workato is easy to use and navigate
What do you like best about the product?
Best part of Workato is the ability to create scripts to automate manual tasks without code . Connections are easy to setup too. This also allows other departments (Non-technical departments) in Grab to be able to use Workato to create automations without having to leverage on IT’s help, thus increasing productivity. Workato is also flexible as it can customise connectors and connect with any applications that exposes their API.
What do you dislike about the product?
It would be great if we can select certain steps and just run those few steps instead of the whole recipe. This is especially helpful when our recipes are too long and we are troubleshooting some parts. Another pain Point is to shift multiple parts of a recipe (Eg like a Ctrl button and choose the steps we want) instead of manually shifting one step at a time.
What problems is the product solving and how is that benefiting you?
By creating Workato recipes, we are able to automate manual tasks and reduce man hours. Time is one of the most valuable resource of employees, saved time in one area means more time can be put in higher value tasks. Less time can also be spent on routine tasks that requires less mental effort.
Another benefit is that we save on the effort and time required for business teams to explain their business use case to IT and for us to create the automation scripts. With Workato, business teams are able to create their own automation themselves.
Another benefit is that we save on the effort and time required for business teams to explain their business use case to IT and for us to create the automation scripts. With Workato, business teams are able to create their own automation themselves.
Integration with other applications can be done very smoothly with Workato.
What do you like best about the product?
It can easily integrate with the Workplace we use, and sample creation is available. Integration with other applications and the use of APIs can be done through a GUI, making it easy to understand.
What do you dislike about the product?
I was used to the previous UI, but the new UI is difficult to use. The text for changing actions in the Edit screen is also small. At first, I didn't know how to return from the Edit screen.
What problems is the product solving and how is that benefiting you?
Currently, it is being conducted in a test environment, but since data connection in the on-premises environment is easy, it can be carried out very smoothly from the development side.
A tool that facilitates integration between applications
What do you like best about the product?
The setup of the connection requires assistance from an engineer, but once integrated, if there are built-in actions, even non-engineers can easily manage the integration. The support response is excellent, and if the inquiry is in English, you can expect a preliminary response within a few hours, providing a sense of reassurance.
What do you dislike about the product?
For actions not defined by default, it is necessary to define them using something like CustomAction. As for the pricing structure, options are set for each function, so I think it would be better if the pricing structure were simpler.
What problems is the product solving and how is that benefiting you?
System integration via a bot for Microsoft Teams
The best choice for summarizing system integration
What do you like best about the product?
It is a public recipe with a wealth of available connectors and easy-to-understand usage. For example, if you want to connect with Slack, you can easily find a connector for Slack.
What do you dislike about the product?
The point is that Ruby is required to create the connector. Personally, I haven't had much experience with Ruby, so I feel that JavaScript might have been a better choice. Also, while the logic itself can be implemented, it seems better not to let Workato handle it directly. I think it would work better to connect it with another system and embed the data transformation logic there.
What problems is the product solving and how is that benefiting you?
It is extremely effective when implementing from scratch or as a gateway when connecting systems. When publishing an API, Workato acts as a barrier, allowing you to conceal internal systems running in the background, which is a significant advantage.
Recommendations to others considering the product:
When considering making the internal system public-facing, be sure to consider Workato. It allows you to conceal the internal mechanisms and connect simply with other systems.
Easy, Flexible, Dynamic, and Great Implementation Experience
What do you like best about the product?
Flexibility & Easy to Manage Tool that allows the client to build the integration design smoothly between two different solutions (in our case it was Shopify and Oracle E-Business Suite R12).
Moreover, the implementation service done in very smooth way and the team was really understanding the client's requirements very well and supported our business needs.
I do highly recommend Workato and I can say we were one family and the environment was very friendly.
Moreover, the implementation service done in very smooth way and the team was really understanding the client's requirements very well and supported our business needs.
I do highly recommend Workato and I can say we were one family and the environment was very friendly.
What do you dislike about the product?
As per our experience till this moment we didn't face any difficulties in managing the tool or designing our recipes.
What problems is the product solving and how is that benefiting you?
We are building an integration middleware that connects our Oracle E-Business R12 with e-commerce (Shopify). The design of integration is planned to work both ways from/to Oracle EBS. In this way, we were able to centralize the creation of items, prices in Shopify to be from Oracle EBS, and also it helped us to synchronize Oracle inventory with Shopify on very reasonable timely manner.
Recommendations to others considering the product:
Just have a demo with them and then you will implement it :)
The best tool for Quick Application Integration and Automation
What do you like best about the product?
What I like best about Workato is the ease of use. Anyone with an understanding of their business processes can build automated workflows or integrate applications quickly. Workato can be as simple or complex as you need it to be.
What do you dislike about the product?
Honestly there's nothing I dislike about Workato. I admit their documentation can be beefed up a little but the product is stable and trustworthy.
What problems is the product solving and how is that benefiting you?
Using Workato, I've been able to provide solutions to our business units that existing products might be lacking. For example, our company introduced a new product to offer our customers but the product owner wanted to maintain control and still communicate with sales and legal. Workato allowed me to build an integration using Zendesk to allow the product owner to control the workflow of the process, Salesforce that allows the sales reps to collaborate on the Zendesk ticket, and Docusign to upload applications and contracts then send to legal after execution. Another example is that we use ServiceNow for incident management and developers use JIRA for bugs, issues, etc. Building an integration between ServiceNow and JIRA allows the developer to focus on their work in JIRA and incidents and requests to be updated and resolved based on the actions in JIRA. This is a win, win for us.
Recommendations to others considering the product:
Be sure to understand Life Cycle Management.
An excellent tool for Application Integration
What do you like best about the product?
Ease of use with multiple connectors , even legacy system. An innovative way to build interface / middleware between applications.
What do you dislike about the product?
maintain recipes can be challenging especially in a team workspace. We juggle between active recipes and cost
What problems is the product solving and how is that benefiting you?
Extending the possibilities to allow our staff, especially bus captains , who are without computers to reset his/her password using Workchat. The approach enable use to scale up efficiently , and relieves us of hassle to maintain our password reset kisoks.
Recommendations to others considering the product:
A platform that offers the ability to scale up interface easily , with a quick time to market, make it an attractive reason especially in current IT landscape where business user want quick to time product
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