Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
724 reviews
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Intuitive Low-Code Platform with Room for Improvement
What do you like best about the product?
I really appreciate that Workato is an easy to use and intuitive low code platform. I like how it's structured, making it convenient for a non-coder like me to dive in and work efficiently. I'm very pleased with Workato, especially its easy to use layout, helpful hints, and low code structure. The initial setup was great as well, with all our integrations migrating smoothly and ramping up team members was very smooth too.
What do you dislike about the product?
I don't like how things get wiped out when copying certain recipes. Having this feature fixed would save a lot of time.
What problems is the product solving and how is that benefiting you?
Workato is easy to use and intuitive, allowing non-coders to build integrations efficiently.
Effortless Integrations with Minor UI Complexity
What do you like best about the product?
I find Workato easy to use. The Recipe Automation feature is good, and the initial setup went smoothly.
What do you dislike about the product?
I find the UI complexity a bit challenging, and sometimes it's harder to maintain the workflow scale.
What problems is the product solving and how is that benefiting you?
I use Workato for fixing integrations; it's easy to use and Recipe Automation is good.
Versatile Tool with Room for More AI and No-Code Features
What do you like best about the product?
Easy to use, broad use cases for security.
What do you dislike about the product?
Not enough AI and needed more low/no codeability
What problems is the product solving and how is that benefiting you?
data integration between system, automation
Seamless Integration with Robust API Support
What do you like best about the product?
I really like Workato for its very seamless and large ecosystem of connectors. The strong developer support for custom connectors is a big plus, and the API platform makes it very easy to create API endpoints and collections. The initial setup was very easy too.
What do you dislike about the product?
I find Workato very Ruby based, which introduces a bit of a learning curve, especially when creating custom connectors. I think having a bit more AI support for custom connector creation would help.
What problems is the product solving and how is that benefiting you?
I use Workato for integrating our business applications and automating business processes. It's very seamless with a large ecosystem of connectors and strong dev support, making it easy to create API endpoints and collections.
Seamless Data Integration Made Simple with Workato
What do you like best about the product?
I appreciate Workato's ability to seamlessly integrate and synchronize data across enterprise applications and systems. The simplicity of the application and the ability to create custom recipes stand out to me. It's easy to tailor recipes to our clients' workflows and integrate data throughout the process. The transition to Workato was very smooth for our team.
What do you dislike about the product?
No comments
What problems is the product solving and how is that benefiting you?
Workato helps us solve data silo challenges by integrating and synchronizing data across enterprise applications without extensive configuration.
Intuitive Interface That Bridges Teams Seamlessly
What do you like best about the product?
I find that the user interface is very intuitive and easy to follow. It allows developers to connect with members of their team that may be less tech savvy while not losing any of the key information.
What do you dislike about the product?
Different platform components don't effortlessly flow into each other. It takes some navigation.
What problems is the product solving and how is that benefiting you?
Workato automates all of our B2B integrations and saves us so much time in manual entry as well as errors.
Extensive Connectors and Rapid Integration Makes Workato Stand Out!
What do you like best about the product?
One of the most helpful items that Workato provides us is the vast library of connectors, and the speed at which we can implement new integrations.
What do you dislike about the product?
The platform is very well documented, but some small areas like Workflow apps leave much to be desired in this respect and require support to assist you when you are "stuck".
What problems is the product solving and how is that benefiting you?
With Workato we were able to take a legacy abandoned eCommerce integration program, and refactor it into a modern API driven platform with room for a vast amount of extensibility in the future. Plus, it has improved the site response time by half.
Prebuilt Recipes help spark new ideas
What do you like best about the product?
The prebuilt recipes give us a great starting place to think about what we might not already be thinking about.
What do you dislike about the product?
I get bummed out when I can't find a prebuilt connector
What problems is the product solving and how is that benefiting you?
Workato is helping us bring together disconnected data
Effortless Workflow Automation with Intuitive Drag-and-Drop Interface
What do you like best about the product?
Ease of use with low code required to set up a workflow. Additionally, the drag and drop interface is user friendly, with adequate control and information, with good automation capabilities.
What do you dislike about the product?
It does require some amount of learning curve to fully utilize full functionality (such as complex customization) of Workato.
What problems is the product solving and how is that benefiting you?
Data processing automation
Automates Operations, Empowers Flexibility
What do you like best about the product?
I use Workato to create recipes for automation in my Operations department. I really appreciate how it auto-creates and auto-triages tickets, streamlining the process for my team. What I like most about Workato is its ability to send marketing emails automatically from a spreadsheet. This flexibility allows us to modify the client list directly on an active sheet without needing to re-upload it with every update. During a remediation project, Workato enabled automation of emails to 32,000 clients with weekly automated follow-ups, checking for responses and automatically closing the loop or sending the next follow-up. The initial setup of Workato was smooth and not difficult at all once we got the necessary permissions from IT.
What do you dislike about the product?
I don't like that Workato has a capacity on how many emails can be sent to clients. That cap adds more restriction. Not having any capacities on email sends via Workato would allow our teams to use it more extensively.
What problems is the product solving and how is that benefiting you?
Workato auto-creates and triages tickets, automates sending emails from spreadsheets, and manages follow-ups. It adds flexibility in client list updates without re-uploading and automates client communication, reducing manual interventions.
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