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External reviews

549 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Simple, powerful, easy to use

  • August 25, 2021
  • Review verified by G2

What do you like best about the product?
- almost cover all integration apps
- easy to use
- helpful support
- really helpful on our daily basis work (no need to code, just create the recipe, ta da, the integration already done)
What do you dislike about the product?
- quite hard to debug
- only has one error report although there's maybe several error while processing rows
What problems is the product solving and how is that benefiting you?
- post message to slack become easier with Workato
- create Nakama onboarding (create a user in Jira, google)
- update google attribute for our employees based on the data in the database


    Davide S.

Best low code integration platform on the market

  • August 17, 2021
  • Review verified by G2

What do you like best about the product?
UX and recipe design workflow are really well implemented
What do you dislike about the product?
Connector builder can be improved, debugging might be complicated without the help of the support.
What problems is the product solving and how is that benefiting you?
Finance and HRIS integrations.


    Computer Software

Have been using Workato to automate a lot of solutions around AD, AAD, ServiceNow, Workday and so on

  • August 12, 2021
  • Review verified by G2

What do you like best about the product?
Default in-built integrations to lots of systems/applications
What do you dislike about the product?
Ability to add custom code in languages other than Java or ruby (additional language support like PowerShell, c# )
What problems is the product solving and how is that benefiting you?
Automate a lot of solutions around AD, AAD, ServiceNow, Workday, and so on quickly without worrying about integrating those systems


    Machinery

Automation & Integrations makes life easier with Workato

  • August 10, 2021
  • Review verified by G2

What do you like best about the product?
The look and feel and usage of the platform. Easy to connect to other applications without skipping the setting up of connections.
Easier to use then other IPAAS or middleware platforms.
Simple way of using chat for support
What do you dislike about the product?
Documentation for specific coding issues or applications is missing or could be improved.
What problems is the product solving and how is that benefiting you?
Making more usage of API's for lot's of applications and retrieving data from other applications/clouds in easier solutions then traditional middleware


    Computer & Network Security

Reliable integration and automation platform

  • August 10, 2021
  • Review verified by G2

What do you like best about the product?
Quick ramp up time
no learning curve for teams
Vast connector ecosystem
Logging and security features
library of reusable integrations
platform uptime
Support
What do you dislike about the product?
I have been using workato for the last 3 years, I think having more resources allocated to supporting strategic accounts might go a long way.
What problems is the product solving and how is that benefiting you?
Unification of fragmented business system
Hire to retire systems automation
Slack bots
Order to pay automation
Lots of custom automation with internal systems.
Recommendations to others considering the product:
Workato allowed companies to automate process very quickly and easily


    Computer & Network Security

Workato is easy to use and helped us deliver quality integrations and automations in short time.

  • August 10, 2021
  • Review verified by G2

What do you like best about the product?
Easy to learn, great support, active community.
What do you dislike about the product?
Build for SaaS world, lack some features for ETL Implementations.
What problems is the product solving and how is that benefiting you?
De-couple our core product from our back-office services.
Recommendations to others considering the product:
Workato's connector SDK is a game-changer.


    Financial Services

The easiest way to build integrations and workflows for your business

  • July 21, 2021
  • Review verified by G2

What do you like best about the product?
Really fast and easy to build and manage integrations
Goes beyond integration, enables you to build workflows with clicks and drag/drop
Workbot is a game-changer. Now I can do things from Slack that I could not before.
What do you dislike about the product?
Documentation can be improved with more specific examples
What problems is the product solving and how is that benefiting you?
Customer 360 across all our apps and database. This has significantly improved our
overall customer experience and decision making


    Roy S.

A single platform for app integration, data integration, and workflow automation

  • July 19, 2021
  • Review verified by G2

What do you like best about the product?
Goes beyond integration, enables you to build workflows with clicks and drag/drop
What do you dislike about the product?
Documentation can be improved with more specific examples
What problems is the product solving and how is that benefiting you?
Creating and Updating Driver's automation between Salesforce and the financial systems and other internal systems.
This saves a lot of manual work, wasted time, and potential inconsistency of data.


    Patrick H.

Fast and reliable integrations with Workato

  • July 12, 2021
  • Review verified by G2

What do you like best about the product?
Ease of use, API-Management, ELT/ETL capabilities, browser-based, fast learning curve.
JSON logs are documenting every step so you can trackback every activity, including its content.
Comfortable Monitoring, secure on-premise connectivity
What do you dislike about the product?
Documentation needs improvement.
In the eventual case, you need to code complex things, there are limitations
What problems is the product solving and how is that benefiting you?
We integrate systems that were not able to communicate with each other and partly use the API-option to avoid scheduled batching if possible.
The development of intermediate integrations can be done very quickly.
We don't have to take care of Infrastructure since it's managed.
Reduced sync-time between operational systems and increased stability and reliability of the data flows
Recommendations to others considering the product:
Define a potential use case, do a POC with it and you'll see how fast you move ahead


    Alex U.

Simple setup and maintenance

  • July 08, 2021
  • Review provided by G2

What do you like best about the product?
Workato is a simple-to-use tool that allows for straightforward creation and maintenance of our basic integrations without the need to build our own API integrations. Documentation is pretty good and although it still requires some technical wherewithal to get everything working, Workato prevents us from using precious development resources to build and maintain internal integrations.
What do you dislike about the product?
In some complex situations, Workato will never replace a custom integration.
What problems is the product solving and how is that benefiting you?
Workato has allowed us to closely integrate our CRM with our customer invoicing tool . While the integration has occasional hiccups, troubleshooting and identifying issues have been very straightforward.
Recommendations to others considering the product:
Workato is not a perfect solution in that the requirements of your integration may exceed what is possible in Workato. While the tool itself is pretty robust, make sure you can do everything you need and will need to before getting started.