Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
584 reviews
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Taking our custom integrations to the next level and supporting us along the way
What do you like best about the product?
I really appreciate Workato's ability to be easy to pick up for new users, while also allowing for more complex functionality with the python and javascript connectors. Pasting JSON examples to generate payload schemas is also incredibly helpful.
What do you dislike about the product?
The error logging is something that could certainly be improved. Additionally, I am still in the process of picking up Ruby as you need to use it for complex data manipulations.
What problems is the product solving and how is that benefiting you?
Workato allows us to rapidly implement integrations with a very powerful underlying engine. It allows our team to build out reusable integrations and for specific systems, we can pave the way or our product team to add the integrations natively.
Recommendations to others considering the product:
There are a lot of features and functionality that are very powerful, but they take time to learn.
I'm coming from Tibco software, therefore Workato is like good magic for me. Like this product!
What do you like best about the product?
I think that community and documentation which is very helpful.
What do you dislike about the product?
* for example, searching for a recipe that doesn't work correctly.
* "If else" that must be defined from the beginning, it's not possible to change the "if" statement into "if-else".
* check specific iteration inside the loop- also is not possible.
* "If else" that must be defined from the beginning, it's not possible to change the "if" statement into "if-else".
* check specific iteration inside the loop- also is not possible.
What problems is the product solving and how is that benefiting you?
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Great middlware and perfect support
What do you like best about the product?
The usabilty of the tool is great and its easy to use and to get an overview
What do you dislike about the product?
Some information are not available online so that we have to ask the support
What problems is the product solving and how is that benefiting you?
Several APIs, CRM, CMS are connected with the tool.
Recommendations to others considering the product:
Get an overview of your actual infrastructure.
Workato makes developing and communicating integration functionality accessible
What do you like best about the product?
Workato's UI is simple enough for new developers and non-tech savvy clients to get a general sense of what they're looking at. Integrations with Workato can be built with just a few months to a year of training, and the UI readout makes training and communicating Workato functionality simple to clients.
What do you dislike about the product?
Like any platform, you can't fix all the bugs. There's occasional inconsistent behavior and limited functionality when compared to other automation platforms, but Workato's support does a good job of reconciling these when addressed, and they do have continuous product updates to fill the gaps.
What problems is the product solving and how is that benefiting you?
Workato allows me to create solutions for clients' diverse needs. I can do so with simple automation tools, or get much more complex as needed. Workato is robust enough to handle many use cases.
Seamless automation experience that can easily delight any customer
What do you like best about the product?
UI/UX of Workato is at least 10x better than all its competitors and can easily be used by even non-tech guys, unlike other platforms where UI is typically developers centric Java/Eclipse IDE based only.
Effortless implementation of simple use-cases as well as highly complex flows. The custom SDK facility is highly appreciable and no other platform provides that much ease.
Openly available already built solutions under the community library with tonnes of recipes and connectors saves a lot of crucial time and efforts of the company's resources.
Awesome live chat feature - the team is highly efficient and solves your issues pretty quickly (this is also unique among competitors).
Effortless implementation of simple use-cases as well as highly complex flows. The custom SDK facility is highly appreciable and no other platform provides that much ease.
Openly available already built solutions under the community library with tonnes of recipes and connectors saves a lot of crucial time and efforts of the company's resources.
Awesome live chat feature - the team is highly efficient and solves your issues pretty quickly (this is also unique among competitors).
What do you dislike about the product?
Workato embedded workspace customers have delayed updates than normal workspace customers, such as, the environment (dev, test, prod) feature is still not available for embedded users but it is available for normal customers since the feature rollout.
The embedded platform is sometimes buggy and does not behave as expected in recipes as well as custom SDKs.
The embedded platform is sometimes buggy and does not behave as expected in recipes as well as custom SDKs.
What problems is the product solving and how is that benefiting you?
The middleware integrations/automations are time-consuming to implement and even difficult to manage in the ever-evolving IT space. Here, Workato comes as a savior with already built solutions/recipes and quick-to-build/deploy platform with almost all required connectors (AWS, Google, Workday, SAP, Salesforce etc). We delivered 300+ recipes and 35+ custom connectors for customers in time with Workato.
Recommendations to others considering the product:
To automate your manual workflows
or build and implement integrations between different systems
or sync any kind of data between business verticals, entities or customers
that too within record time and fewer efforts,
then Workato is the best choice in the market
or build and implement integrations between different systems
or sync any kind of data between business verticals, entities or customers
that too within record time and fewer efforts,
then Workato is the best choice in the market
It is wonderful integration tool and we have so many connector already available
What do you like best about the product?
We got great support online and through via workato support. workato documents is also greate help for us to proceed in our work
What do you dislike about the product?
Sometime we have limitation with workato related to size and system
What problems is the product solving and how is that benefiting you?
We have CRM integration with many other application which help to build integration
Solid IPaaS offering that enables much faster integration at scale
What do you like best about the product?
The embeddable widgets from Workato for gathering credentials for each system means that we don't need to own any of that process or infrastructure, saving a lot of time and engineering effort on credential management and security.
What do you dislike about the product?
There is always room to have more supported integrations, but that's likely to be a complaint for any customer of any IPaaS provider.
What problems is the product solving and how is that benefiting you?
My company needs to build integrations into a high number of systems in a short period of time. Workato enables us to deliver at a velocity that would otherwise be impossible and makes our targets much more reachable
Integrations is easy with Workato
What do you like best about the product?
A lot of functions out of the box that can help you create a basic integration flow very fast. CSV imports or API, are all easy and structured in a nice way and you don't need to be a developer to use Workato.
What do you dislike about the product?
Currently it is lacking prebuilt connectors to Microsoft Dynamics Business central which is the ERP we use.
What problems is the product solving and how is that benefiting you?
Integrating the sales order flow from our webshop to the ERP. Synchronize data between forecasting systems and ERP.
Recommendations to others considering the product:
Try to create a recipe and you will see the potential in Workato.
Powerful, flexible, easy automations
What do you like best about the product?
We use Workato to automate what used to be done with bash scripts, crontab schedules and the like. We had a nest of these home-grown and handcrafted processes which were difficult to maintain and almost impossible to hand over to other staff to look after. Workato has allowed us to make these automations and integrations more accessible to more staff, and with the added benefit of job monitoring and a nice GUI as well. We keep finding new things to use it for, and have been able to easily enough make our own connectors to a couple of services we use which have REST APIs which Workato didn't have an inbuilt connector for.
What do you dislike about the product?
Only minor things, like as the account "owner" I get email notifications when recipes created by others fail, but they don't. I'm sure this type of thing can be resolved in future versions as the product matures. Overall, it's a very likeable service.
What problems is the product solving and how is that benefiting you?
We had a lot of legacy, custom integrations which were hard to monitor, maintain, and hand over to other staff. By moving these to Workato, we're more scalable, and easier to manage, and more staff can be involved to develop and support. Previously only hard core "coders" could, now a wider group of people can create automations and useful business integrations. This also significantly reduces our key-man risk and helps our various business continuity plans.
Limitations to overcome
What do you like best about the product?
Actions and workflow design. Inbuilt workato connector for error handling and lists variable etc.,
What do you dislike about the product?
Custom connector third party connectors can be made more flexible by workato once they are published
What problems is the product solving and how is that benefiting you?
Time saver for me to simplify user checks error monitoring variable creations to build process
Recommendations to others considering the product:
Those who are looking into workato need to know the process and logical thinking to build recipes
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