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Red Hat Enterprise Linux 9 (redhat 9) | Support by SupportedImages

Supported Images | 20250721

Linux/Unix, Red Hat Enterprise Linux 9 - 64-bit Amazon Machine Image (AMI)

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    reviewer0927345

Regular security patches and support enhance application focus

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

Most of our tech applications are based on Red Hat Enterprise Linux.

We chose Red Hat Enterprise Linux for most of our workloads and applications because it is an enterprise-grade operating system with regular security patches, reliable support, and a guarantee against hacking. Using a different OS would leave us vulnerable to security risks and complicate upgrades.

Currently, 70 percent of our Red Hat Enterprise Linux environment is deployed on-premises, while the remaining 30 percent resides in the cloud.

How has it helped my organization?

We utilize Ansible to automate the deployment of numerous Red Hat Enterprise Linux modules. This centralized approach, managed by a single Ansible engine, streamlines our development process.

Red Hat Enterprise Linux performs well for our business critical applications.

Red Hat Enterprise Linux's built-in security features satisfy our security requirements.

Red Hat mitigates risk by rapidly releasing patches for identified vulnerabilities, which is crucial for mission-critical applications.

It offers stability that enhances business continuity, simplifying upgrades, even for minor releases. Its compatibility with OpenSCAP, which provides profiles for various compliance benchmarks, streamlines compliance testing.

Red Hat Enterprise Linux provides regular security patches and proper support, allowing me to focus more on application management than worrying about the operating system.

It helped us avoid emergencies caused by security issues. The CVE reporting and knowledge base are valuable resources.

Red Hat Insights provides the tools for proactive environment management by identifying potential vulnerabilities, such as CVEs before they become a problem. This allows for advanced knowledge of system vulnerabilities and provides specific remediation guidance, which is more efficient than relying on regular scans.

Red Hat Enterprise Linux has helped reduce our total cost of ownership.

What is most valuable?

Red Hat Enterprise Linux is an enterprise-grade solution where we receive regular security patches and proper support.

What needs improvement?

Red Hat Enterprise Linux was not used for containerization due to its mutable nature, unlike CoreOS, a lightweight and immutable Red Hat Enterprise Linux variant designed explicitly for containerization and optimized for running authorization.

I am testing AI workloads, and I'm not sure if Red Hat Enterprise Linux is fully equipped. It might not accommodate AI workloads as effectively as needed.

Some Red Hat applications, such as Ansible for automation, are considerably more expensive than the average open-source solution.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 16 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable, and I have not encountered issues compared to other applications.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable.

How are customer service and support?

Red Hat's stability has meant I haven't needed their support for years, but when I did contact them previously, their response was quite fast. While their support for OpenShift is acceptable, I do have some concerns about it.

How would you rate customer service and support?

Positive

What was our ROI?

A stable OS allows me to focus more on applications, lowering the cost of managing the infrastructure.

What's my experience with pricing, setup cost, and licensing?

Red Hat is stable, and we always opt for the lower-tier subscription, which is affordable. It doesn't have unexpected issues that require a premium subscription.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

It is important to assess the risk and use case before choosing a third-party Linux OS. For mission-critical applications, Red Hat Enterprise Linux provides insights and rich features like the patching cycle.

Which deployment model are you using for this solution?

On-premises


    Rick Beijn

Helps us reduce risks in our environment through operating system patches

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We have RHEL running on our machines, which handle extensive computing tasks and data analysis. The team is responsible for managing the operating system and virtual machines that host various applications run by developers. My department doesn't use containerization, but other departments do.

How has it helped my organization?

Red Hat's security patches and standard compliance ensure risk management and continuity.

What is most valuable?

Red Hat Enterprise Linux helps us reduce risks in our environment through operating system patches. In my previous job, we ran baselines through Ansible to ensure every server was compliant with the company's standards based on CIS standards. Red Hat Enterprise Linux has contributed significantly to business continuity and compliance efforts.

We haven't encountered any critical vulnerabilities that required Red Hat Insights to resolve. They all had low CVE scores, so they could be handled with regular patching. We haven't had to use emergency procedures yet. Red Hat Insights has dashboards you can use to see your performance, what systems are critical or require patches and all that stuff. 

What needs improvement?

Red Hat could add some AI features. There's a lot of talk about AI nowadays, but I don't think will be in Red Enterprise Linux itself. The cloud applications benefit from AI, but I don't think that will be integrated into the OS yet. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about seven years now.

What do I think about the stability of the solution?

We've hardly had any downtime. It goes down occasionally, but the system performs well overall. There aren't many problems, and when we do experience issues, Red Hat support resolves them quickly.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can scale to meet the organization's needs as they evolve.

How are customer service and support?

Customer service is rated eight out of ten.  Red Hat support has been instrumental. As an industry standard, it provides quick solutions to any technical problems that arise.

It is generally easy to initiate a support case with Red Hat, and there are clear escalation paths if needed. The support team responds based on the contract level.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Sun Solaris previously. It was nearly perfect, but it had some areas for improvement, similar to Red Hat Enterprise Linux.

What was our ROI?

The benefits of investing in Red Hat Enterprise Linux include stability, continuity, and robust support.

Which other solutions did I evaluate?

Other Linux operating systems like Debian are community-driven but lack the large company support that Red Hat offers.

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10. Red Hat is a large organization with a solid community that can provide upstream and downstream support. I don't give it a 10 because operating systems always have room for improvement. It's almost there, but there are a few things that Red Hat could do better. 

Which deployment model are you using for this solution?

On-premises


    reviewer2585667

Foundational support enhances skill development in new open shift workers

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux for model bases and websites.

We chose Red Hat Enterprise Linux for its robust security and reliable support, which are critical for our government healthcare department and require 24/7 operation.

How has it helped my organization?

Red Hat Enterprise Linux has enabled us to centralize our development by consolidating all our servers in one location using VMware and deploying a single instance of Red Hat Enterprise Linux across that infrastructure.

It provides stability to our containerized workloads.

Red Hat Enterprise Linux has performed well for our business critical applications.

The built-in security features are great. We have never had a security breach in our Red Hat environment and receive monthly updates.

Red Hat Enterprise Linux enhances our system's security by providing monthly updates, including critical security patches, significantly reducing our overall risk.

Itcontributes to our business continuity and compliance efforts through its stability and rapid issue resolution.

We use Red Hat Insights to ensure compliance with any Red Hat product integration.

Red Hat Enterprise Linux is helping to reduce our total cost of ownership, and our planned shift to virtualization is expected to further decrease TCO.

What is most valuable?

Red Hat's support is valuable for our employees who are new to OpenShift.

What needs improvement?

I'm seeking a streamlined method for migrating from an OpenShift environment to a VMware virtualization platform utilizing Red Hat Enterprise Linux.

The price of Red Hat Enterprise Linux always has room for improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 15 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux offers scalability as long as licensing compliance is maintained.

How are customer service and support?

The Red Hat technical support is excellent.

How would you rate customer service and support?

Positive

What was our ROI?

The greatest return on investment from Red Hat Enterprise Linux is the skilled support it provides to our application teams.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is expensive, particularly for governments operating with limited budgets.

What other advice do I have?

I would rate Red Hat Enterprise Linux an eight out of ten. While it is open source, which typically means ongoing improvements, there are still some minor details that could be refined.

When choosing between a third-party Linux OS and Red Hat Enterprise Linux, consider the workload. Less critical workloads that don't require 24/7 operation can utilize various third-party options. However, for stable, secure, and mission-critical systems demanding 24/7 uptime, Red Hat Enterprise Linux is the optimal choice.

Which deployment model are you using for this solution?

On-premises


    reviewer2585646

Has enhanced our business continuity and compliance efforts by providing stability and security

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux for investment back-end applications.

The application's lack of readiness for a cloud environment has necessitated the repatriation of Red Hat Enterprise Linux to an on-premises infrastructure.

Red Hat Enterprise Linux is the go-to standard within our organization because it is managed, supported, and automatically patched.

How has it helped my organization?

it helps us as the base layer to centralize our development.

Red Hat Enterprise Linux has performed exceptionally well for our business-critical applications.

Red Hat Enterprise Linux provides a stable and secure platform, which helps reduce risk in our environment.

Red Hat Enterprise Linux has enhanced our business continuity and compliance efforts by providing stability and security, allowing us to strengthen our servers.

What is most valuable?

It's a very stable and secure platform with support options. Third-party software vendors often require Red Hat.

What needs improvement?

Data migration issues during upgrades can sometimes arise from the layers above Red Hat Enterprise Linux.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has performed well for our business-critical applications. Stability is essential for us.

What do I think about the scalability of the solution?

Scaling Red Hat Enterprise Linux depends primarily on the underlying machine, and virtual machines enable on-demand scaling for effective performance.

What was our ROI?

Red Hat Enterprise Linux's stability, security, and predictability are significant returns on investment.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

The current plan is to refrain from running AI workloads with Red Hat until its AI capabilities mature and we have complete confidence in its security and accuracy.

I would advise considering Red Hat Enterprise Linux because it is stable, secure, and supported by third-party software vendors.

Which deployment model are you using for this solution?

On-premises


    reviewer2585583

Centralized development with long support and compliance commitment

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our banking applications, primarily those focused on transactional data services, operate on Red Hat Enterprise Linux.

We run our workloads on Red Hat Enterprise Linux due to its compliance and long support cycle.

How has it helped my organization?

Red Hat Enterprise Linux has enabled us to centralize development by providing a standardized image that we customize for developer laptops, developer environments, virtual machines, and production machines.

Our containerization projects run on OpenShift, a virtualized platform based on Red Hat Enterprise Linux, where we deploy and manage our workloads and applications.

Red Hat Enterprise Linux is a high-performing operating system that effectively supports our business-critical operations, including high-latency, high-throughput applications essential for transaction services.

Red Hat Enterprise Linux has robust built-in security features that effectively reduce risk in our environment.

Red Hat Enterprise Linux significantly contributes to our business continuity and compliance efforts by inherently supporting various compliance standards, including PCI and others. This built-in compliance functionality is a major advantage, as it simplifies the process of meeting regulatory requirements and provides robust evidence for audits. Ultimately, Red Hat Enterprise Linux streamlines our compliance procedures and strengthens our overall security posture.

The Red Hat Enterprise Linux portfolio helps reduce our TCO.

What is most valuable?

Red Hat Enterprise Linux provides a strong foundation for compliance and offers extended support, which is particularly valuable for critical upgrades and assistance.

What needs improvement?

To enhance Red Hat Enterprise Linux, I would like to see more focus on improving performance and tools such as compilers.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux offers high performance for our business-critical operations, especially for high-latency throughput applications that are critical for transaction services.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is flexible, and we always get support from the team if something is not working.

How are customer service and support?

The customer support and technical service from Red Hat is good. When we needed support, such as for Java 21, we received early access. However, it's rarely the case that we need support.

How would you rate customer service and support?

Positive

What was our ROI?

The most significant return on investment is the long-term support, as we don't need to worry about support over an extended period. It ensures the continuation of service.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux licensing is not cheap, but it is worth it, especially considering the compliance and support it provides.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

If you're considering a third-party Linux OS, try Red Hat Enterprise Linux. It offers a free subscription for developers, and if it suits your needs, you can easily transition to the production-ready Red Hat Enterprise Linux nine.

Which deployment model are you using for this solution?

On-premises


    Sudharson An

Efficient hybrid management with intuitive application tools

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

I work for a consulting company, and we have many customers using Red Hat. They use it both on-premises and on the cloud for various applications, including enterprise applications and manufacturing certificates.

We selected Red Hat Enterprise Linux for our workloads due to its excellent support, enhanced stability, reliable update cycle, and strong community.

How has it helped my organization?

Red Hat Enterprise Linux has enabled us to centralize development and manage a hybrid model with on-premises and cloud deployments. It comes with built-in features that allow for efficient management of applications using tools like Ansible.

We use Red Hat Enterprise Linux for containerization projects, and one of our recent projects is in the manufacturing sector, specifically on the shop floor, where the latest MES software relies on containers. OpenShift is a valuable solution in this scenario, enabling the use of existing hardware. For instance, if a user already has a VMware hypervisor, they can deploy VMs, utilize them as worker nodes, and build an OpenShift cluster on top of that existing infrastructure.

Red Hat is used both on-premises and in the cloud. By enabling Red Hat Enterprise Linux VMs with Azure Arc, we gain a single management pane for both environments, allowing us to apply policies, check for compliance and vulnerabilities, and more. This unified approach simplifies management and enhances security across our entire infrastructure.

Red Hat Enterprise Linux has consistently performed well for our business-critical applications. Its stability is evident, as many trading applications rely on this Linux-based operating system globally. Red Hat Enterprise Linux is also widely perceived as more secure than other operating systems.

It offers robust built-in security features.

Red Hat Enterprise Linux, particularly with tools like Ansible, has significantly reduced risk in our environment. Ansible enables continuous deployment, streamlined patching, and efficient management of Windows and Linux VMs from a central location.

The portfolio helps reduce our total cost of ownership because our enterprise applications are typically based on its subscription model. This includes application support, vendor support, and other associated costs, making it a cost-effective solution.

What is most valuable?

Red Hat Enterprise Linux provides a stable operating system, and OpenShift enhances efficiency with a built-in Ingress controller, unlike some managed Kubernetes services.

What needs improvement?

There is a steep learning curve, especially for users from a Windows or GUI background, because of the command-line interface.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for over ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has proven to be a stable operating system suitable for business-critical applications like trading applications worldwide.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux scales beautifully as our needs change.

How are customer service and support?

The customer service is good, but there is room for improvement, especially in terms of continuity when handing over between support personnel.

How would you rate customer service and support?

Neutral

What was our ROI?

The stability of Red Hat Enterprise Linux, especially with OpenShift, provides a significant return on investment. The built-in Ingress and efficient management interfaces add to its benefits.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

Red Hat Enterprise Linux customers typically begin AI integration by experimenting with chatbots or virtual assistants to improve productivity. However, a comprehensive business case outlining the use case and value proposition is crucial to secure sponsorship and justify a more extensive implementation.

I recommend considering the support system and available resources when choosing an enterprise Linux distribution. Red Hat, for example, offers a vast partner ecosystem, certified applications, and a subscription-based support model. Its open-source nature, strong community support, and extensive field experience contribute to its popularity. Furthermore, Red Hat's large developer base and significant code contributions demonstrate its wide-reaching impact and robust development.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer2585547

Helps reduce our total cost of ownership due to its security, stability, and enterprise support

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux to provide a Platform as a Service for our customers in the cloud, upon which we have built additional software. This encompasses Red Hat and Synthos, including all Red Hat derivatives.

We also use it for our security-related applications primarily due to the robust enterprise support and comprehensive security features it offers.

How has it helped my organization?

Using Red Hat Enterprise Linux for containerized workloads has increased security, stability, and trust, ultimately simplifying our work.

Red Hat Enterprise Linux enhances the reliability and security of our hybrid cloud environment.

Red Hat Enterprise Linux performs well for our business critical applications.

We chose Red Hat Enterprise Linux for our environment due to its robust built-in security features, including proactive security fixes and an enterprise-class operating system with reliable support services that enhance security and reduce risk. Furthermore, the secure base OS Docker image strengthens our environment's overall security posture.

Red Hat Enterprise Linux helps reduce our total cost of ownership due to its security, stability, and enterprise support. The tightly integrated Red Hat portfolio simplifies working with their products and achieving the desired return on investment.

What is most valuable?

The most valuable aspects of Red Hat Enterprise Linux are the security and stability it provides.

What needs improvement?

I encountered an issue updating the time zone for one of my assigned countries due to a daylight-saving time change. Although we collaborated with Red Hat to build a package that addressed the issue, it wasn't delivered promptly, necessitating manual workarounds to resolve the problem.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost 15 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is exceptionally stable, minimizing the risk of outages or issues stemming from the operating system itself. This reliability allows it to run seamlessly in the background, freeing administrators from constantly addressing kernel bugs or faults in core system applications, ultimately saving significant time and manpower.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux offers flexibility to scale as required.

How are customer service and support?

My experiences with Red Hat technical support have been mostly positive, though I've encountered some issues occasionally.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is suitably priced with various support tiers to match organizational needs and environments.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

When considering a Linux operating system, the choice depends on the intended use. For enterprise environments requiring dedicated support, Red Hat Enterprise Linux is recommended. Smaller projects or testing environments may start with a similar option and transition to Red Hat as the business grows.

Which deployment model are you using for this solution?

Hybrid Cloud


    Matej Curcic

Facilitates standardization, streamlining automation and general server usage

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Red Hat Enterprise Linux is as an operating system foundation for running a wide range of applications and workloads. It is commonly found on Linux workstations and is frequently used in conjunction with Kubernetes and containerization deployments.

How has it helped my organization?

Red Hat Enterprise Linux facilitates standardization, streamlining automation and general server usage. Its seamless integration with Ansible simplifies network and infrastructure automation, ensuring consistency across development and operations for a more efficient workflow.

The hybrid use of Red Hat Enterprise Linux has positively impacted our operations by providing flexibility in where we run our systems. Whether in the cloud or locally, the consistency of the platform simplifies management. Potential network restrictions may arise, but it has streamlined our processes overall.

Red Hat Enterprise Linux enabled us to centralize development and standardize our platform. This means all developers, regardless of their programming language, like C# or .NET, develop for the same Red Hat Enterprise Linux platform. This standardization allows us to run applications consistently across different environments, whether on the cloud or on-premises.

We use Red Hat Enterprise Linux with Podman for containerization. The combination of Podman and Red Hat UBI has significantly benefited our workflow, primarily due to the ease of use. Setting up Podman on other systems, such as Ubuntu, can be challenging because the installer from the Debian repositories sometimes has compatibility issues. However, on Red Hat Enterprise Linux, installing Podman with Yum is seamless.

Red Hat Enterprise Linux is lauded for its robust security, though its strictness can tempt automation engineers to temporarily disable certain measures for specific tasks, potentially leading to oversights in reactivating them. While these stringent security protocols can pose challenges for some users, they ultimately enhance the overall reliability and stability of Red Hat Enterprise Linux systems and their applications, making them a worthwhile trade-off.

Containers built on Red Hat Enterprise Linux with Podman offer excellent portability, running consistently across various environments such as Kubernetes and other Linux distributions. While they run virtually anywhere, the containerization workflow on a Red Hat Enterprise Linux system is arguably more streamlined and user-friendly for professional use.

Red Hat Insights is an excellent tool for addressing urgent security issues, non-compliant settings, and unpatched systems. It provides a clear understanding of areas for improvement and existing vulnerabilities within an organization, enabling a focused approach to remediation and enhanced security.

What is most valuable?

While Red Hat Enterprise Linux offers robust security, the complexity of some security features can be a challenge when automating tasks. Nevertheless, I highly value its security measures, along with its user-friendliness, virtualization capabilities, and ease of deployment and automation.

What needs improvement?

To improve standardization, deprecate YUM and transition to DNF. While backward compatibility is necessary, a decision to move to DNF was made two years ago. Run both in parallel for a period, then drop YUM or limit it to Red Hat Enterprise Linux eight, not nine.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years now.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is highly stable.

What do I think about the scalability of the solution?

The solution is highly scalable due to the interconnectivity between installations and the central management capabilities like the Red Hat Cockpit. It allows for seamless scaling across different environments.

How are customer service and support?

Customer service is rated highly, with support available out of the box through the subscription. The support team assists with bugs and mitigation guidance, and knowledge base articles help resolve common issues.

How would you rate customer service and support?

Positive

What was our ROI?

The biggest return on investment includes built-in security, ease of machine setup, and consistency across all deployments. These features contribute to efficiency in development and operations.

What's my experience with pricing, setup cost, and licensing?

While the cost of Red Hat Enterprise Linux may seem high, it's necessary to support Red Hat's extensive research and development, which includes maintaining long update cycles for the operating system. This cost, however, can create a barrier to entry for those new to the industry, making knowledge of Red Hat Enterprise Linux more exclusive. Despite this drawback, the price is ultimately justified by the benefits of using a stable and well-supported operating system.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

For small-scale or hobby projects, open-source cloud-based Linux is perfectly sufficient. However, for professional workflows in larger organizations, investing in a Red Hat Enterprise Linux license is recommended. This provides support, a more standardized development process, and enhanced features.

The impact on the TOC is minimal because many people are already accustomed to it. This is a benefit of Red Hat Enterprise Linux's standardization, as widespread familiarity simplifies ownership. However, platforms outside the Red Hat Enterprise Linux scope, such as Ansible Automation Platform or OpenShift Container Platform, require specialization and have their own ownership structures. In my experience, this doesn't necessarily expand ownership of the underlying Red Hat Enterprise Linux virtual machines.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    Jose Ribeiro Pacheco

Has significantly helped our company grow by enabling automation, allowing us to provide multiple services simultaneously

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

As a system administrator, I specialize in building infrastructure on Red Hat Enterprise Linux, with a focus on automation from initial design through to implementation.

How has it helped my organization?

Red Hat Enterprise Linux has significantly helped our company grow by enabling automation, allowing us to provide multiple services simultaneously and reduce repetitive tasks through the creation and sharing of solutions with other teams.

Red Hat Enterprise Linux enabled us to centralize development.

What is most valuable?

Ansible is one of my most-used tools, and I especially appreciate its automation capabilities.

What needs improvement?

While Red Hat Enterprise Linux offers many valuable features, some, particularly the latest ones, are not immediately available until deployed on-premises. Additionally, although I need to become fully acquainted with its built-in security features, the dashboards could be enhanced to provide more comprehensive security insights.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable. I've never had any problems with its stability.

What do I think about the scalability of the solution?

The scalability of Red Hat Enterprise Linux is.

How are customer service and support?

The customer support and technical support are good. Normally, I can find my own solutions and if not, I can reach out to the vendor for assistance.

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

We face restrictions in accessing the latest features for various tools, including Elastic and Red Hat. For instance, we cannot utilize certain Elastic features because they are not publicly available. Similarly, with Red Hat, we must wait for the newest features to be released on-premises before we can access them. This limitation hinders our ability to leverage the most up-to-date technology.

The key advantage of Red Hat Enterprise Linux over other open-source Linux distributions is its comprehensive support, which includes access to updates, security patches, and technical expertise.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    Arvind Chaturvedi

Empowers enterprise management with automation and evolving features

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

Red Hat Enterprise Linux serves various functions, including operating system tasks, satellite management, and OpenShift deployments. Additionally, we utilize Red Hat's Insight and Subscription Manager products.

Our organization utilizes Red Hat Enterprise Linux, both on-premises and in the cloud. While we maintain on-premises systems, certain departments also leverage Red Hat Enterprise Linux in a cloud environment. As the license manager for Red Hat in our organization, I can confirm that we have a substantial number of Enterprise systems operating in the cloud.

How has it helped my organization?

Red Hat Enterprise Linux offers key benefits for enterprise management, including features such as patch management, resource isolation, enhanced stability, and improved performance through automation. Unlike its earlier versions, Red Hat now provides these functionalities out-of-the-box, eliminating the need for extensive scripting and streamlining administrative tasks. Red Hat introduced an online patch management system in Red Hat nine, similar to what AIX offered years ago. This system, which likely will be included in Red Hat ten and eleven, allows for online patching without requiring a reboot. This is a significant advantage for enterprise companies who cannot afford downtime, making Red Hat an even more attractive option for them.

Looking beyond a Red Hat-centric view, hybrid cloud computing significantly enhances customer service. Whether through new service offerings, modernized workflows, or improved scalability, automation, and high availability inherent in cloud solutions, the benefits are clear. Furthermore, Red Hat Enterprise Linux provides stability, avoiding the reboots and challenges often associated with Windows environments. Therefore, hybrid cloud adoption is a strong strategy for enterprise companies, offering substantial advantages.

To enhance future development centralization, our development teams are transitioning to Red Hat Enterprise Linux on our development servers.

Red Hat Enterprise Linux has robust built-in security features that effectively contribute to risk reduction, business continuity, and compliance maintenance. Red Hat demonstrates a solid commitment to security by providing timely updates and fixes to its customers. While the operating system itself is secure, it's important to note that Red Hat Enterprise Linux provides a foundational image that requires further hardening through the implementation of security controls. Red Hat empowers users with a platform and a range of hardening options, enabling them to tailor security measures to their specific application needs. Furthermore, Red Hat's rapid release of fixes and updates, often within a day or two of a vulnerability discovery, ensures that customers have access to the latest security enhancements.

The portability of applications and containers built on Red Hat Enterprise Linux fosters organizational agility by enabling a continuous cycle of learning, trying, adapting, and iterating. Containers offer a streamlined approach to development, allowing for rapid deployment and effortless updates. If a containerized application doesn't work, it can be quickly destroyed and recreated with updated components, significantly reducing deployment time compared to traditional methods. This rapid iteration aligns perfectly with agile principles, enabling organizations to respond swiftly to changing needs and requirements.

Red Hat Satellite provides patching information and compliance percentages for our systems, but in a multi-departmental enterprise environment, Red Hat Insights offers a more comprehensive view. Insights synchronizes data from Satellite and provides a centralized platform to monitor compliance across different application sectors. This addresses the limitation of Satellite, which may not be accessible to all stakeholders. Insights' API-based functionality allows integration with ServiceNow, creating a single pane of glass view of compliance for various teams. Furthermore, the Insights client provides granular visibility into vulnerabilities, further enhancing transparency and management capabilities. This integration streamlines compliance monitoring and improves overall efficiency.

Red Hat Insights provides vulnerability alerts and guidance. While it doesn't necessarily affect uptime, the severity of the vulnerability determines the response. High-severity vulnerabilities require immediate evaluation to assess their impact. Multiple security layers within the environment may mitigate immediate risks. However, vulnerabilities should be addressed promptly. Insights enhance transparency and provide detailed information for timely action.

What is most valuable?

Red Hat Enterprise Linux offers many features I appreciate, especially the increasing maturity of the operating system and its automation platform. The automation platform, in particular, has significantly evolved over the past three years. Satellite, now known as Insight, is another excellent product, providing easy and convenient patch management for both managed and unmanaged systems. Its reporting on users, vulnerabilities, and other key information is also quite valuable. Having used Red Hat since version three and now working with versions eight and nine, I'm consistently impressed by its progress. The preview of Red Hat ten looks amazing, and I plan to implement it soon after its release.

What needs improvement?

The area of improvement is patch management, specifically isolating kernel and operating system patching to prevent downtime for enterprise applications.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 20 years.

What do I think about the stability of the solution?

Red Hat Enterprises Linux is stable, and improvements are constantly made.

What do I think about the scalability of the solution?

We are not extensively using the scalability features, but the documentation and technology are growing.

How are customer service and support?

I am generally happy with Red Hat's customer service and technical support. There are challenges with different time zones, but overall, the service is satisfactory.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux offers a straightforward pricing and licensing model. The subscription manager provides clear visibility into license usage and facilitates tracking usage growth over time. Although the tool is still under development, Red Hat is actively collaborating with customers to improve its features and functionality. The subscription manager enhances transparency by enabling accurate tracking of license consumption and ensuring alignment with customer needs. Red Hat Insights, working with the satellite, further strengthens transparency by automatically calculating and reporting license usage. This comprehensive approach simplifies customer license management and promotes clarity in supplier relationships.

What other advice do I have?

Red Hat Enterprise Linux is a solid operating system, earning an 8 out of 10 rating. While no OS is perfect, and there's always room for improvement, Red Hat effectively meets the evolving demands of the business market.

While numerous open-source operating systems are available for development, enterprise-class companies require the stability and support of enterprise-level solutions. Red Hat Enterprise Linux bridges this gap by offering a forum for feedback and collaboration, allowing users to directly influence feature improvements and updates. Red Hat Enterprise Linux effectively combines the flexibility of open source with the robust support and reliability required by enterprise-class customers, unlike many other open-source operating systems that lack this level of responsiveness.

Our focus is on the enterprise support and open mindset Red Hat provides, looking to customer benefits and services.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure