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Contentsquare Product Analytics

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Reviews from AWS Marketplace

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External reviews

453 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Internet

Review of Clicktale Suite

  • May 30, 2016
  • Review provided by G2

What do you like best about the product?
The UI of Clicktale’s system is clean and user-friendly. It is easy to find the data I am looking for and I get a complete view of our conversion funnel
What do you dislike about the product?
It would be nice if I could connect it to our stores on social media. I consider them a part of the conversion funnel, so that is something I feel is lacking.
What problems is the product solving and how is that benefiting you?
The problem was that I didn’t have a way of understanding where users were dropping out from the conversion funnel - where the holes were. Clicktale helped me identify these problematic points, fix them and improve my conversion rates.
Recommendations to others considering the product:
Any business that wants a complete view of their conversion funnel (so they can optimize and increase ROI) should take a look at Clicktale.

    Internet

Excellent solution for enterprises

  • May 25, 2016
  • Review provided by G2

What do you like best about the product?
What I found most helpful is the ability to see exactly how every individual customer filled their cart and their complete journey to purchase. I like that I could choose to record triggered events and thus focus on certain aspects of the customer journey and find its pitfalls.
What do you dislike about the product?
Clicktale’s suite is highly sophisticated and at least in initial stages, their in-house analysts and CX experts provide valuable help in “reading” the data correctly.
What problems is the product solving and how is that benefiting you?
Clicktale helped us identify issues with form filling and form abandonment, both due to CX reasons and technical glitches.
Recommendations to others considering the product:
I recommend the product mainly to large organizations and enterprises (it’s a high end product and a large operation would be able to gain the max from all its features)

    Writing and Editing

Helpful in redesign

  • April 20, 2016
  • Review provided by G2

What do you like best about the product?
The interface and visualization is great.
What do you dislike about the product?
For what you get, it is really expensive
What problems is the product solving and how is that benefiting you?
Understand website usage

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