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Very valuable tool!!!
What do you like best about the product?
We have found the deep dives the Contentsquare analysts perform to be extremely helpful in getting granular insights and recommendations.
What do you dislike about the product?
The product is challenging to grasp unless you are in the tool daily, weekly.
What problems is the product solving and how is that benefiting you?
Solving problems within our funnel flows, page layouts, etc. The benefits are endless around the customer behavior by using heatmapping, zoning, and especially session replay for our customer survey responses.
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Amazing Platform
What do you like best about the product?
Really great training and the platform is so valuable - It will change your business and how you approach problem-solving.
What do you dislike about the product?
There is nothing so far on the platform that I dislike.
What problems is the product solving and how is that benefiting you?
Customer Journeys and the positive and negative impacts throughout the online experience. This helps to develop better design solutions to make our platforms the best they can be.
Very easy to use with a lot of insights on the user experience to get more customer satisaction
What do you like best about the product?
ContentSquare is easy to setup, the enrolling process is great with a lot of support
Insights are super useful to get more conversion by eliminating user frustrations
CS Team is great, very likely to help, easly reachable and have great advice
Insights are super useful to get more conversion by eliminating user frustrations
CS Team is great, very likely to help, easly reachable and have great advice
What do you dislike about the product?
ContentSquare can be quite costly but with a CRO process, it is worth it
What problems is the product solving and how is that benefiting you?
CS helps us understand user journeys with a lot of useful insights
Conversion rate optimization with more add to cart action, reviewed and optimized form, best UX
Conversion rate optimization with more add to cart action, reviewed and optimized form, best UX
I do use ContentSquare to analysis the performance on the B2B page of PrestaShop. Awesome results!
What do you like best about the product?
Easy to use, intuitive and powerful results about the behaviour of your visitors and what drives most of the conversions.
What do you dislike about the product?
There are few discrepancies between the data in ContentSqaure and Google Analytics, would be easier to have same type of KPIs in both tools.
What problems is the product solving and how is that benefiting you?
Conversion Rate Optimisation in the B2B pages.
Benefits out of the tool: clear data to support our experiments in the landing pages, A/B tests are always based on the data extract from ContentSquare.
Benefits out of the tool: clear data to support our experiments in the landing pages, A/B tests are always based on the data extract from ContentSquare.
Contentsquare has improved my work
What do you like best about the product?
I got introduced to content Square for the first time this year in July, and it has been so helpful. As a Product Designer with Pizzahut UK, I am eager to study the user flows, journeys, and how that affects engagement with the application I work on. Contentsquare has helped my work. Using the "Analyse" feature, I can study/follow journey analysis, page comparator, etc. It is a helpful assistant; if you are a PM, PO, designer, you should get on with it.
What do you dislike about the product?
Nothing for now to be honest, the teachers were helpful
What problems is the product solving and how is that benefiting you?
I am helping my team improve the user experience within the app.
allows a lot of factual learning on our website
What do you like best about the product?
Accessible to users without technical skills, allows us to monitor the performance of a change in appearance or functionality on our site which makes it easier to make changes
What do you dislike about the product?
the frustration generated when data is missing (session replays or too fine steps in the navigation path), the tool must be used on pages that have a lot of traffic
What problems is the product solving and how is that benefiting you?
major shopping cart malfunction which directly impacts the conversion
Recommendations to others considering the product:
no
Good product
What do you like best about the product?
Easy to use, easy to onboard product teams on it and easy to grab insights from different features
What do you dislike about the product?
Pricing, lack of deep-dive features, the simplicity of the UX is sometimes limiting when we want to go deeper
What problems is the product solving and how is that benefiting you?
We are getting real insights on our product and customer journey, it helps us to develop the product in the right way
Powerful solution for Customer experience analysis
What do you like best about the product?
CS live a must to understand quickly what's happening on your webpage.
The ease of setup is real. Customer success team is with you.
The ease of setup is real. Customer success team is with you.
What do you dislike about the product?
can be limited for small websites.
it is an expensive solution.
it is an expensive solution.
What problems is the product solving and how is that benefiting you?
we identified a bug issue on our funnel, and we immediately benefited from it in term of CRO.
My time at ClickTale was one I will never forget (for good reasons only!)
What do you like best about the product?
The software is extremely useful and the people were very friendly and helpful
What do you dislike about the product?
Nothing, all was good!
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What problems is the product solving and how is that benefiting you?
Understanding what is and isn't working on your website
Recommendations to others considering the product:
Everything you need to know about making changes on your website
The best way to understand consumer behavior
What do you like best about the product?
I like ContentSquare beacause it is easy to use and powerful to get insights quickly for our product team by using CS live extension.
The support is relevant and fast to deliver answers.
The support is relevant and fast to deliver answers.
What do you dislike about the product?
I dislike site modelization which is time consuming to be ready. It can be improve.
CS for apps has been painful to implement on our side
CS for apps has been painful to implement on our side
What problems is the product solving and how is that benefiting you?
I can identify points of frustration of consumers and how they really navigate on site. It is very helpful to improve user experience
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