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External reviews

453 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Federico L.

The perfect tool

  • October 28, 2021
  • Review verified by G2

What do you like best about the product?
Thanks to Contentsquare, I can understand my customers' behavior and fix all the minor bugs with a straightforward tool.
You don't have to be an expert to use it, it's very easy.
You will be able to analyze all your website.
What do you dislike about the product?
At the moment nothing that I dislike or that I shouldn't recommend.
What problems is the product solving and how is that benefiting you?
In particular, with CS, I improved the performances of my main PLP pages.


    Francesco Jacopo V.

One of the best Analytics tools

  • October 28, 2021
  • Review provided by G2

What do you like best about the product?
Its efficiency and usability! It is a very advanced yet simple tool
What do you dislike about the product?
The new modules (outside of the main product) sometimes aren't 100% effective
What problems is the product solving and how is that benefiting you?
Business improvements, Website optimizations


    Serena R.

Great platform for user insights

  • October 28, 2021
  • Review provided by G2

What do you like best about the product?
My favourite part is zoning analysis, which allows to precisely measure user engagement with a particular section of the website. As a UX designer, the user journey feature is also super useful to find blocks in the flows and eliminate them quickly.
What do you dislike about the product?
The loading time and general performance could be improved.
What problems is the product solving and how is that benefiting you?
The benefits definitely outweight the cons. We're finding issues quickly after they arise and we are able to gather objective insights without the bias that could arise with other methods (think qualitative testing/analysis).


    Insurance

You'll never know your visitors better

  • October 28, 2021
  • Review verified by G2

What do you like best about the product?
The product itself is crazy. You can make the right choice with the reliability data and can explore tons of segments.
What do you dislike about the product?
Some minor bugs or slowness in the tool and sometimes the UX is not what is expected from this type of solution
What problems is the product solving and how is that benefiting you?
I can analyze simple or complex segments and make the right decision for AB test or development.
I can understand users behaviours, journey and how they interact with the contents


    Valentin L.

A complete tool for understanding user behaviors !

  • October 26, 2021
  • Review verified by G2

What do you like best about the product?
access to detailed and tailored user journeys, zoning metrics, session recording as well as data retroactivity are essential competitive advantages to accelerate the collaborative usage of data
What do you dislike about the product?
I don't have any recommendations on what I dislike on the tool.
What problems is the product solving and how is that benefiting you?
Understand audiences and user behaviors, and exploit the major lessons in a process of continuous performance optimization.
Recommendations to others considering the product:
The main advantage of using Content Square is linked to a promise kept : that of benefiting from a complete user-centric tool allowing us to understand audiences and user behaviors, and exploit the major lessons in a process of continuous performance optimization


    Consumer Services

Nice team and platform

  • October 26, 2021
  • Review verified by G2

What do you like best about the product?
Very professional and reactive team that always accompanies you in the analysis process.
The platform is easy to use.
What do you dislike about the product?
I haven't had any problem with the service so far.
What problems is the product solving and how is that benefiting you?
We are improving our user experience through different analyses of our pages.


    Imran K.

Love it and makes analytics a lot easier

  • October 10, 2021
  • Review provided by G2

What do you like best about the product?
Journey analysis and the page comparator
What do you dislike about the product?
Nothing at all. The tool is great to use for me.
What problems is the product solving and how is that benefiting you?
Market specific analysis including journey friction


    Alice C.

A complete tool that quickly becomes essential!

  • October 05, 2021
  • Review provided by G2

What do you like best about the product?
The analysis modules are precise and the segmentation is advanced. The possibility to switch from one module to another based on an action. For example, a click on a button, it is possible to subsequently see the screen recordings containing this action.

The weekly tracking and the training platform for the tool/web analytics are also very high quality.
What do you dislike about the product?
Need to be organized.
Can be a bit expensive.
What problems is the product solving and how is that benefiting you?
Constant optimization of product pages / Home page based on user data


    Laurence M.

A tool that helps us daily

  • October 01, 2021
  • Review verified by G2

What do you like best about the product?
The great strength of Content Square beyond their tool is their daily support, which allows us to discuss all our user journey issues. We truly feel like we have an additional person on the team.
What do you dislike about the product?
I don't have any particular comments on elements that I don't like.
What problems is the product solving and how is that benefiting you?
Content Square allows us to understand the friction points of our users and to resolve our customer journey issues as quickly as possible to make them as smooth as possible.
Recommendations to others considering the product:
I recommend this tool if you have a UX team.


    Apparel & Fashion

Amazing platform!

  • September 22, 2021
  • Review verified by G2

What do you like best about the product?
The layout is super easy to navigate and very user friendly.
What do you dislike about the product?
Nothing, it is very easy to use and I enjoy looking at the data.
What problems is the product solving and how is that benefiting you?
Mainly menu changes by using zoning analysis. Data such as click rates and conversion rates show us what the customers like/dislike about the website.