Frontegg
FronteggReviews from AWS customer
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Effortless User Management with Frontegg
What do you like best about the product?
Frontegg is how it takes care of all the boring but important user stuff—like login, sign-up, password resets, and even team management.so you can focus on building and developing your actual product.
It’s like having a readymade user system that just works without you having to reinvent the wheel,it’s super developer friendly with clean docs and easy integration.
It’s like having a readymade user system that just works without you having to reinvent the wheel,it’s super developer friendly with clean docs and easy integration.
What do you dislike about the product?
While Frontegg is a powrful and convenient platform, one thing I’d point out is that it can feel a bit overwhelming at first, especially for smaller teams or those who r new to SaaS concepts like multitenancy or feature entitlements. The feature rich dashboard, while useful, may take some time to fully understand. Also, for some startups, pricing beyond the free tier might feel a bit steep as they scale. And if you need a very custom user experience, you might find yourself limited by pre-built UI components. That said, most of these are trade offs for the speed and structure it offers.
What problems is the product solving and how is that benefiting you?
Frontegg solves the complx and time consuming problem of customer identity and access management (CIAM). Instead of building login systems, user roles, permissions, SSO, or tenant management from scratch, Frontegg gives you all this thing at a place....
Basically with this we are:
Saving development time
Boosting security
Smoother user experience
Faster product delivery
It’s like getting an entire auth team
Basically with this we are:
Saving development time
Boosting security
Smoother user experience
Faster product delivery
It’s like getting an entire auth team
Unified user and access management — Frontegg changed the game for us
What do you like best about the product?
With Frontegg, we finally have a unified login experience across all our portals and can manage users, accounts, and access from a single place. We went all-in with Frontegg — and it was absolutely the right decision. We're also using it to control access to our APIs, and it has greatly simplified our security and integration processes.
One of the biggest benefits is that we’ve been able to take a whole bunch of features off our backlog — features that belong in the identity and access domain — and focus instead on our core business. We manage dozens of applications, and thanks to Frontegg, we no longer have to reinvent the wheel for each one.
The product is evolving quickly — with new capabilities like AI agents being introduced regularly — and the UX is top-notch.
And the Customer Success team? Simply out of this world. I’ve never seen support like this — they honestly feel like an extension of our own internal team: responsive, proactive, and deeply committed to our success.
It was surprisingly easy to implement, with clear documentation, great SDKs, and helpful onboarding support. Our developers were up and running quickly, which accelerated our timelines.
One of the biggest benefits is that we’ve been able to take a whole bunch of features off our backlog — features that belong in the identity and access domain — and focus instead on our core business. We manage dozens of applications, and thanks to Frontegg, we no longer have to reinvent the wheel for each one.
The product is evolving quickly — with new capabilities like AI agents being introduced regularly — and the UX is top-notch.
And the Customer Success team? Simply out of this world. I’ve never seen support like this — they honestly feel like an extension of our own internal team: responsive, proactive, and deeply committed to our success.
It was surprisingly easy to implement, with clear documentation, great SDKs, and helpful onboarding support. Our developers were up and running quickly, which accelerated our timelines.
What do you dislike about the product?
Not much to criticize. Some of the more advanced configurations can take time to fully understand at first, but the documentation is strong, and the support team is incredibly helpful. If anything, we’d like more options for customizing the UI to match our branding — but that’s a very minor point compared to the value we’re getting.
What problems is the product solving and how is that benefiting you?
Frontegg is helping us solve several critical challenges around identity and access management.
Before adopting Frontegg, we were spending too much time and effort building and maintaining user authentication, role-based access control, account management, and login flows across multiple applications — all things that are essential, but not part of our core business.
With Frontegg, we've centralized all of that. We now have a unified login across all our portals, consistent access control for users and teams, and a single place to manage everything — from user roles to API access. It’s saved us from duplicating this effort across dozens of apps.
As a result, we’ve been able to remove a huge number of identity-related features from our development backlog and redirect our engineering efforts to where they matter most: building value for our customers. Plus, with new features rolling out regularly — like AI agents — Frontegg keeps unlocking new potential for us.
Before adopting Frontegg, we were spending too much time and effort building and maintaining user authentication, role-based access control, account management, and login flows across multiple applications — all things that are essential, but not part of our core business.
With Frontegg, we've centralized all of that. We now have a unified login across all our portals, consistent access control for users and teams, and a single place to manage everything — from user roles to API access. It’s saved us from duplicating this effort across dozens of apps.
As a result, we’ve been able to remove a huge number of identity-related features from our development backlog and redirect our engineering efforts to where they matter most: building value for our customers. Plus, with new features rolling out regularly — like AI agents — Frontegg keeps unlocking new potential for us.
Secure and Flexible Authentication Platform with a Willing Support Team
What do you like best about the product?
Frontegg strikes the right balance between enterprise-grade security and a modern self-service user experience. One of the most valuable aspects of the platform is their team’s willingness to work with us on customization. Our customers are used to a highly tailored login flow, and Frontegg made sure we could meet those expectations—collaborating with us directly when customizations or new feature requests were needed. Their documentation is solid, and when we had questions during integration, the Frontegg team was available and helpful throughout the process.
What do you dislike about the product?
While Frontegg’s platform is robust, integrating it into a legacy auth flow required more effort than expected. Some of our infrastructure used older technologies, which meant we had to invest additional time in adapting Frontegg’s SDKs and endpoints to fit our environment. Additionally, while Frontegg is open to new feature requests, turnaround time for those enhancements can take time, though this isn't unexpected when new features need to be developed.
What problems is the product solving and how is that benefiting you?
We needed to move away from a fragmented, legacy authentication system to a modern Identity and Access Management (IAM) platform that could support a wide range of Single Sign-On (SSO) protocols and providers. Frontegg gave us the flexibility to support both enterprise and education clients with very specific authentication needs, all while maintaining a cohesive and secure user experience. It’s helped us centralize our auth strategy, reduce maintenance overhead, and deliver a more seamless login experience across our platform. The added benefit of built-in user self-service capabilities has also reduced support tickets and improved customer satisfaction.
Great affordable user management platform
What do you like best about the product?
Ease of use, UI is pretty nice, self explanatory, staff are highly motivated to assist and are awesome. Price is better than competitors and they offer really nice features stack.
What do you dislike about the product?
There are still some features to be implemented in order to make a more full and complete solution. but its a product company and that makes sense.
What problems is the product solving and how is that benefiting you?
Managing customers identities, login flows, security context, permissions, SSO, can be super complex and sometimes requires a large team and management.
FE helps you eliminate the time you need to invest in this.
FE helps you eliminate the time you need to invest in this.
Frontegg helps our team to keep our focus on the business rules
What do you like best about the product?
Frontegg has a great support, every time we need them they respond super quickly. We have a dedicated slack channel where our eng can ask questions and ask for help.
Their platform is also pretty user friendly, easy to use and configure our app
Their platform is also pretty user friendly, easy to use and configure our app
What do you dislike about the product?
We already have a 3 years partnership.. don't have urgent or big issues
What problems is the product solving and how is that benefiting you?
Frontegg saves engineers time because we don't need to maintain our own IAM service. Its also very easy for stakeholders to use the tool to controll users access
We are using Frontegg in our SaaS platform for biotech clients.
What do you like best about the product?
API integration, competent and responsive support team.
Frontegg very flexible, allows you to implement many things in different ways, depending on the need
Frontegg very flexible, allows you to implement many things in different ways, depending on the need
What do you dislike about the product?
Documentation pretty good, but as always can be better in some cases. Some hidden features not documented, but accessible - which is good. SDK UI not enough customizable, that's why we chose API integration - but again, I really like flexibility of that product.
What problems is the product solving and how is that benefiting you?
Very nice integration. Also Frontegg allows us to use best practices of modern Authentication & Authorization and stop supporting our custom code.
Support is the best
What do you like best about the product?
The most helpful thing about Frontegg is the support the teams provide for our specific use cases. They are quick to respond whenever we are stuck with a problem and will jump on a call with a particular use case with their platform and what we are trying to accomplish. Having the ability to Slack them anytime is an amazing feature to have.
What do you dislike about the product?
While Frontegg offers a strong foundation for authentication and user management, the customization options for the hosted login UI are somewhat limited. Some of our users were confused by tenant-switching flows in multi-tenant scenarios. We also encountered occasional challenges integrating with our existing RBAC system due to Frontegg's opinionated structure. It’s a solid tool, but could benefit from more flexibility and clearer guidance for complex enterprise use cases.
What problems is the product solving and how is that benefiting you?
At Imubit, Frontegg is helping us eliminate the overhead of building and maintaining authentication, user management, and tenant-aware access from scratch. As a company delivering advanced AI and process optimization solutions to the energy sector, security and scalability are critical—Frontegg gives us that out of the box. It allows our engineering team to focus on developing the core intelligence of our platform rather than spending cycles on login flows, SSO integrations, or user settings portals.
Review from Support/Infra Perspective
What do you like best about the product?
FrontEgg support is very responsive and willing to help, both with their product and other services that consume it as IDP.
What do you dislike about the product?
API documentation is incomplete at times
Downtime can be unpredictable -- we have had an number of total outages of our platform due to FrontEgg issues, some without prior notification
FrontEgg does not seem to comply fully with OIDC or SAML specifications at times
Downtime can be unpredictable -- we have had an number of total outages of our platform due to FrontEgg issues, some without prior notification
FrontEgg does not seem to comply fully with OIDC or SAML specifications at times
What problems is the product solving and how is that benefiting you?
SSO provider for customer-facing services
Seamless Integration and Exceptional Support with Frontegg
What do you like best about the product?
Implementing Frontegg has been one of the most straightforward experiences with an identity management platform. The ease of integration, especially during the initial setup, is awe-inspiring. Their support team stands out—they're responsive, knowledgeable, and incredibly helpful throughout the onboarding process. We also appreciated the flexibility in UI customization, which allowed us to maintain consistency with our brand. Managing multiple sub-vendors has been simplified, and the migration from our previous provider was smoother than expected.
What do you dislike about the product?
One area that could be improved is the documentation. While it's generally solid, enhanced search capabilities and clearer differentiation between various ID types would make navigation easier and reduce setup friction.
What problems is the product solving and how is that benefiting you?
Frontegg is solving several key challenges around authentication, user management, and partner access. Previously, we faced limitations with inflexible auth flows and complex multi-tenant access requirements. Frontegg provided us with a robust and customizable authentication layer that not only streamlined our internal user access but also allowed us to securely extend authentication to our partners and sub-vendors.This has significantly reduced our development effort, accelerated time-to-market, and allowed our engineering team to focus on core product features rather than building auth from scratch. The built-in support for roles, SSO, and UI customization has been especially beneficial for meeting our enterprise customers’ needs.
Best integrated authentication/authorization solution I have found
What do you like best about the product?
The well designed SDKs for frontend and backend integrations. The elegant implementation of features such as entitlements and feature-flags. The customer support is top notch. It only takes a few lines of code to implement.
What do you dislike about the product?
Not the current name recognition of Okta. Still a little pricy for startups.
What problems is the product solving and how is that benefiting you?
User authentication and authorization for SaaS app and API protection.
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