Frontegg

What do you like best about the product?

Frontegg is how it takes care of all the boring but important user stuff—like login, sign-up, password resets, and even team management.so you can focus on building and developing your actual product.
It’s like having a readymade user system that just works without you having to reinvent the wheel,it’s super developer friendly with clean docs and easy integration.

What do you dislike about the product?

While Frontegg is a powrful and convenient platform, one thing I’d point out is that it can feel a bit overwhelming at first, especially for smaller teams or those who r new to SaaS concepts like multitenancy or feature entitlements. The feature rich dashboard, while useful, may take some time to fully understand. Also, for some startups, pricing beyond the free tier might feel a bit steep as they scale. And if you need a very custom user experience, you might find yourself limited by pre-built UI components. That said, most of these are trade offs for the speed and structure it offers.

What problems is the product solving and how is that benefiting you?

Frontegg solves the complx and time consuming problem of customer identity and access management (CIAM). Instead of building login systems, user roles, permissions, SSO, or tenant management from scratch, Frontegg gives you all this thing at a place....

Basically with this we are:
Saving development time
Boosting security
Smoother user experience
Faster product delivery
It’s like getting an entire auth team

What do you like best about the product?

With Frontegg, we finally have a unified login experience across all our portals and can manage users, accounts, and access from a single place. We went all-in with Frontegg — and it was absolutely the right decision. We're also using it to control access to our APIs, and it has greatly simplified our security and integration processes.

One of the biggest benefits is that we’ve been able to take a whole bunch of features off our backlog — features that belong in the identity and access domain — and focus instead on our core business. We manage dozens of applications, and thanks to Frontegg, we no longer have to reinvent the wheel for each one.

The product is evolving quickly — with new capabilities like AI agents being introduced regularly — and the UX is top-notch.
And the Customer Success team? Simply out of this world. I’ve never seen support like this — they honestly feel like an extension of our own internal team: responsive, proactive, and deeply committed to our success.

It was surprisingly easy to implement, with clear documentation, great SDKs, and helpful onboarding support. Our developers were up and running quickly, which accelerated our timelines.

What do you dislike about the product?

Not much to criticize. Some of the more advanced configurations can take time to fully understand at first, but the documentation is strong, and the support team is incredibly helpful. If anything, we’d like more options for customizing the UI to match our branding — but that’s a very minor point compared to the value we’re getting.

What problems is the product solving and how is that benefiting you?

Frontegg is helping us solve several critical challenges around identity and access management.

Before adopting Frontegg, we were spending too much time and effort building and maintaining user authentication, role-based access control, account management, and login flows across multiple applications — all things that are essential, but not part of our core business.

With Frontegg, we've centralized all of that. We now have a unified login across all our portals, consistent access control for users and teams, and a single place to manage everything — from user roles to API access. It’s saved us from duplicating this effort across dozens of apps.

As a result, we’ve been able to remove a huge number of identity-related features from our development backlog and redirect our engineering efforts to where they matter most: building value for our customers. Plus, with new features rolling out regularly — like AI agents — Frontegg keeps unlocking new potential for us.

What do you like best about the product?

Frontegg strikes the right balance between enterprise-grade security and a modern self-service user experience. One of the most valuable aspects of the platform is their team’s willingness to work with us on customization. Our customers are used to a highly tailored login flow, and Frontegg made sure we could meet those expectations—collaborating with us directly when customizations or new feature requests were needed. Their documentation is solid, and when we had questions during integration, the Frontegg team was available and helpful throughout the process.

What do you dislike about the product?

While Frontegg’s platform is robust, integrating it into a legacy auth flow required more effort than expected. Some of our infrastructure used older technologies, which meant we had to invest additional time in adapting Frontegg’s SDKs and endpoints to fit our environment. Additionally, while Frontegg is open to new feature requests, turnaround time for those enhancements can take time, though this isn't unexpected when new features need to be developed.

What problems is the product solving and how is that benefiting you?

We needed to move away from a fragmented, legacy authentication system to a modern Identity and Access Management (IAM) platform that could support a wide range of Single Sign-On (SSO) protocols and providers. Frontegg gave us the flexibility to support both enterprise and education clients with very specific authentication needs, all while maintaining a cohesive and secure user experience. It’s helped us centralize our auth strategy, reduce maintenance overhead, and deliver a more seamless login experience across our platform. The added benefit of built-in user self-service capabilities has also reduced support tickets and improved customer satisfaction.

What do you like best about the product?

Ease of use, UI is pretty nice, self explanatory, staff are highly motivated to assist and are awesome. Price is better than competitors and they offer really nice features stack.

What do you dislike about the product?

There are still some features to be implemented in order to make a more full and complete solution. but its a product company and that makes sense.

What problems is the product solving and how is that benefiting you?

Managing customers identities, login flows, security context, permissions, SSO, can be super complex and sometimes requires a large team and management.
FE helps you eliminate the time you need to invest in this.

What do you like best about the product?

Frontegg has a great support, every time we need them they respond super quickly. We have a dedicated slack channel where our eng can ask questions and ask for help.

Their platform is also pretty user friendly, easy to use and configure our app

What do you dislike about the product?

We already have a 3 years partnership.. don't have urgent or big issues

What problems is the product solving and how is that benefiting you?

Frontegg saves engineers time because we don't need to maintain our own IAM service. Its also very easy for stakeholders to use the tool to controll users access