Vertice SaaS Purchasing
VerticeReviews from AWS customer
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SaaS Spend Optimisation
What do you like best about the product?
The Vertice team acts as an additional resource for our global procurement team, bringing expertise and benchmark data to support and enhance the capabilities of the existing team. Through reviewing our business's SaaS suppliers and contracts, we have been able to establish a pipeline for commercial review and negotiation, facilitating seamless integration into our business.
Through Vertice's structure and team, their simple implementation and introduction into our business have been seamless, enabling easy and frequent use to support our end-user customers. Through our partnership, we have been able to increase the procurement team's delivery of customer support significantly.
Through Vertice's structure and team, their simple implementation and introduction into our business have been seamless, enabling easy and frequent use to support our end-user customers. Through our partnership, we have been able to increase the procurement team's delivery of customer support significantly.
What do you dislike about the product?
So far, we haven't found anything to dislike.
What problems is the product solving and how is that benefiting you?
Vertice provide additional support capabilities, with significant insights into the SaaS supplier landscape
Good product, a few tweaks could make it great.
What do you like best about the product?
Vertice has been straightforward to roll out across the business. The interface is clean and intuitive, so people don’t need extensive training to get value from it. We’ve quickly seen the financial impact too - the savings and insights it provides are tangible, which makes adoption an easy win internally.
The customer success and procurement teams that support us are excellent! They respond quickly, share practical guidance, and clearly understand how to maximize the benefits of the platform for our organisation. I'm personally in and using it all the time!
The customer success and procurement teams that support us are excellent! They respond quickly, share practical guidance, and clearly understand how to maximize the benefits of the platform for our organisation. I'm personally in and using it all the time!
What do you dislike about the product?
There are a few areas where the platform could be smoother. The interface can feel sluggish at times, and duplicate notifications (for example, being tagged in a comment and also receiving a “new comment” alert) can be a bit annoying. Managing contract renewals is also slightly clunky - once a contract is renewed, the details you previously entered don’t carry over, so you are essentially starting from scratch.
In addition, the product catalog tied to contracts isn’t always accurate, with some items missing or mismatched. Support is generally helpful, but since it’s based in a different region to us, responses can occasionally be delayed.
That said, Vertice is very receptive to customer input. They take enhancement requests seriously and actively log feedback, which gives confidence that these issues are being addressed over time. I've already seen this play out with a recent update to the Slack integration and notifications, which is very straight forward and easy to configure.
While the above looks like a long list, it doesn't detract from any of the cost saving benefits and are any issues I've found are relatively minor in scale.
In addition, the product catalog tied to contracts isn’t always accurate, with some items missing or mismatched. Support is generally helpful, but since it’s based in a different region to us, responses can occasionally be delayed.
That said, Vertice is very receptive to customer input. They take enhancement requests seriously and actively log feedback, which gives confidence that these issues are being addressed over time. I've already seen this play out with a recent update to the Slack integration and notifications, which is very straight forward and easy to configure.
While the above looks like a long list, it doesn't detract from any of the cost saving benefits and are any issues I've found are relatively minor in scale.
What problems is the product solving and how is that benefiting you?
For most organizations, managing SaaS and software contracts is a fragmented, time-consuming process. For a small business without a procurement team, juggling dozens (or hundreds) of vendors, each with different renewal cycles, pricing structures, and usage patterns is incredibly time consuming.
This also creates common challenges:
Limited visibility
Wasted spend
Inefficient negotiations
Administrative burden
Vertice addresses these issues by centralising contract management, providing benchmarked data for smarter negotiations, and automating renewals and visibility across departments. In short, it helps businesses cut unnecessary spend, reduce administrative friction, and gain better control over their SaaS and software portfolio.
This also creates common challenges:
Limited visibility
Wasted spend
Inefficient negotiations
Administrative burden
Vertice addresses these issues by centralising contract management, providing benchmarked data for smarter negotiations, and automating renewals and visibility across departments. In short, it helps businesses cut unnecessary spend, reduce administrative friction, and gain better control over their SaaS and software portfolio.
Great service!
What do you like best about the product?
Thea team provides amazing service - they remind of renewals and then negotiate on your behalf - you don't need to worry about it. Their dashboard is very easy to use. Integration is very easy .
What do you dislike about the product?
There is a lot of functionality on the platform but might be too much.
What problems is the product solving and how is that benefiting you?
Not having to negotiate SAAS contracts.
Senior Legal Counsel
What do you like best about the product?
The platform gives clear visibility into spend, simplifies renewals, and helps uncover opportunities for optimization that would otherwise take hours of manual effort. I especially appreciate how user-friendly the interface is—it feels approachable without sacrificing the depth of insights. Vertice has made it easier to negotiate better contracts and ensure our organization is getting the most value from its software investments.
What do you dislike about the product?
One area Vertice could improve is by expanding the depth of analytics and benchmarking features.
What problems is the product solving and how is that benefiting you?
Vertice is helping us solve the challenge of managing and optimizing SaaS and cloud spending, which can often be complex and time-consuming. Before, we lacked visibility into contract details, renewal timelines, and whether we were truly getting the best value from our vendors. With Vertice, we now have a centralized view of all spend, clear insights into usage, and expert support for negotiations. This has not only saved us money but also freed up our team’s time to focus on more strategic priorities instead of chasing down contracts or analyzing invoices manually.
Above and beyond
What do you like best about the product?
The team are super helpful in all aspects of contract renewal, finding ingenious ways to keep the costs down.
What do you dislike about the product?
There were some speedbumps with the initial process but a resolution was found quickly.
What problems is the product solving and how is that benefiting you?
Giving valuable industry knowledge on what the market rate is and how we can try and reduce it.
Excellent team and product
What do you like best about the product?
Product is very easy to use, but also very powerful. Data is extremely valuable - we are saving real $$'s
Onboarding and training has been straight forward, with even the casual users in the business finding it easy to use for what they need.
Our CSM (Nicole) and procurement lead (Michael) are super knowledgeable in the product, always available to help and quick to turn things around.
Onboarding and training has been straight forward, with even the casual users in the business finding it easy to use for what they need.
Our CSM (Nicole) and procurement lead (Michael) are super knowledgeable in the product, always available to help and quick to turn things around.
What do you dislike about the product?
Platform could use a few more options for user/role configurations - getting visibility of contracts in a department requires someone to be assigned a power user, giving them visibility of all contracts, not just the ones they are responsible for.
What problems is the product solving and how is that benefiting you?
Driving the costs of our SaaS spend down, visibility of upcoming renewals and getting started early
The rep from Vertice was extremely helpful and went out of her way to find a great deal for me
What do you like best about the product?
From the very beginning, Mandy Li demonstrated professionalism, expertise, and a genuine commitment to delivering value.
What really sets Vertice apart is their customer support. Every interaction was prompt, friendly, and solution-focused. Mandy took the time to understand our needs and go above and beyond to ensure we’re getting the most out of their services.
What really sets Vertice apart is their customer support. Every interaction was prompt, friendly, and solution-focused. Mandy took the time to understand our needs and go above and beyond to ensure we’re getting the most out of their services.
What do you dislike about the product?
I don't have anything that i disliked about Vertice.
What problems is the product solving and how is that benefiting you?
The found a solution to replace our credit reporting agency that helps us make informed decisions about our customers and suppliers.
Positive experience with Vertice, Mandy Li
What do you like best about the product?
Our PIC from Vertice, Mandy, has been very responsive and organised in helping us to prepare for negotiation.
What do you dislike about the product?
Nothing at the moment. Probably the only downside is that our PIC is situated in Australia.
What problems is the product solving and how is that benefiting you?
Negotiation of contract value with our social media platform.
End User Review
What do you like best about the product?
Proactive customer success team, always available to help
What do you dislike about the product?
Improve the product, missing some features for the savings dashboard
What problems is the product solving and how is that benefiting you?
Visibility of savings and contract management
Centralized, intuitive, and always improving
What do you like best about the product?
What I find most helpful about Vertice is how much easier it makes it to manage our SaaS tools. Instead of chasing renewals or trying to keep track of contracts in different places, everything is centralized and clear. It really saves time and avoids stress. Another big upside is the support from the Vertice team — they are proactive, approachable, and always ready to help us get the best outcome. It feels like having an extra partner that truly cares about our needs.
What do you dislike about the product?
At the moment, Vertice doesn’t integrate with Odoo, our ERP, which would make some processes even smoother. However, the team has shared that they are working on this, and it should be available soon. Apart from that, the platform is intuitive, and the support from the Vertice team makes using it very easy.
What problems is the product solving and how is that benefiting you?
Vertice helps us solve the challenge of managing multiple SaaS subscriptions and contracts across the company.
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