Level Access
Level AccessReviews from AWS customer
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Professional and comprehensive accessibility services
What do you like best about the product?
The customer support and manual review system. It's an easy process to apply for manual reviews and stay up-to-date on leading a11y practices. The support managers are also proactive and welcoming when it comes to discussing new features or answering questions.
What do you dislike about the product?
I haven't gotten a chance to explore the LevelAccess website's capabilities fully, so sometimes the UI changes are unfamiliar. I'd like an easier way to collaborate with developers on dismissed/resolved issues.
What problems is the product solving and how is that benefiting you?
It greatly helps with making sure that our product is accessible moving forward.
Easy to use and provides extremely valuable information
What do you like best about the product?
Allows me to quickly get insight into the accessibility of my site.
What do you dislike about the product?
There is some clunkiness with integration at my company that can make it a little hard to set up.
What problems is the product solving and how is that benefiting you?
It is solving our need to confirm accessibility requirements for our sites.
Positive experience trusting Level Access identify potential accessibility issues on our websites
What do you like best about the product?
The ability to schedule recurring tests and adjust the level of compliance for different websites. Additional explanation of the issues found and how to adress them. Ability to reach out to experts at Level Access if we need manual testing or further help addressing issues.
What do you dislike about the product?
Initially it is a little difficult to navigate through the different features but customer support and the account representatives have been great in assisting when necessary.
What problems is the product solving and how is that benefiting you?
In Ontario we have the AODA guidelines that became mandatory several years ago. We engage with them prior to the legislation going into place and have used a combination of manual and automated testing to ensure our adherence to those requirements.
ADA compliance Simplified
What do you like best about the product?
1) Detects ADA issues quickly from entire website in one click
2) Each detected issue “exposes” the corresponding markup and guidance about solving the problem
2) Each detected issue “exposes” the corresponding markup and guidance about solving the problem
What do you dislike about the product?
I dont find any cons by using this product
What problems is the product solving and how is that benefiting you?
Best for browser extensions on Chrome or Firefox
Allows developers to write unit tests for detecting ADA issues at code level
It generates reports with code snippets for each error, corresponding WCAG guidelines, and recommendations on how to fix them
Allows developers to write unit tests for detecting ADA issues at code level
It generates reports with code snippets for each error, corresponding WCAG guidelines, and recommendations on how to fix them
Enterprise Accessibility
What do you like best about the product?
I like that the platform shows overall accessbility conformance and presents audit informaton in an easy-to-understand way. Customer service and account management teams have also always responded to my inquiries quickly.
What do you dislike about the product?
The only issue I've had is resetting my platform password, but that may be a whitelisting issue on my side. The Level Access team was quick in returning my messages about this.
What problems is the product solving and how is that benefiting you?
Reducing legal risk and driving compliance.
Great way to know what to improve
What do you like best about the product?
Helpful to know what the issue is and their recommended solution.
What do you dislike about the product?
The AMP platform could be improved visually and organizationally
What problems is the product solving and how is that benefiting you?
improving accessibility which helps our users.
My experience with Level access has been good so far.
What do you like best about the product?
I like that LA has clear communication. I also enjoy that the audits are very thourough.
What do you dislike about the product?
I do not dislike anything specifically. If I had to point out something, I would say the audits can be made to be more digestable.
What problems is the product solving and how is that benefiting you?
LA is providing us with clear acessibility audits of our website and mobile app. This benefits me as a designer because I can easily walk through the audit and update my designs.
Excellent Platform For Gaining & Maintaining Steady Compliance In Fast Paced eCommerece Company
What do you like best about the product?
-Robust Reporting tools and the ability to review progress over time.
-Implementation Fix Feedback
-Ability To Handle Multiple Brands & Provids Customized Reporting To Domain/Sub-Domain Levels
-Unlimited Scanning Frequency & Support For Different Teams Within The Organization (Design, Q.A., Development, Customer Support)
-Implementation Fix Feedback
-Ability To Handle Multiple Brands & Provids Customized Reporting To Domain/Sub-Domain Levels
-Unlimited Scanning Frequency & Support For Different Teams Within The Organization (Design, Q.A., Development, Customer Support)
What do you dislike about the product?
-According to our development team who is implementing changes, some of the universal issues found are semi-blanket stated, however the Help Desk and support materials within the UI are a great resouce to help.
What problems is the product solving and how is that benefiting you?
Being able to gain WCAG 2.1 AA compliance (soon to be 2.2) across a portofolio of different brands and domains. This also helps drive revenue given high percetange of disabiltiy within our demos.
More than a simple service provider, a partner in the path to accessibility
What do you like best about the product?
Level Access offers complete accessibility audits for even complexe SaaS B2B products. Their test are done by both software and real user with disabilities, making it a very versatile and complete review of any digital product. Customer support is alway helpful and very knowledgeable.
What do you dislike about the product?
Expect a slight delay before the audit starts, this must be taken into consideration in your sprint planning.
What problems is the product solving and how is that benefiting you?
Level Access allows us to make all the efforts required to improve all the critical issues the product has, once this is done, they will help us keep the product accessible as we add more features to it.
Create product, people and service!
What do you like best about the product?
I really appreciate the wide array of services the Level Access platform offers, from WCAG monitoring, training, PDF reviews, and additional consulting/program management hours.
What do you dislike about the product?
I can't think of anything I dislike about the platform.
What problems is the product solving and how is that benefiting you?
My company is focusing on standing up an accessibility program, part and parcel to that is ensuring we have the data, training, and subject matter expertise to drive such a program. Level Access through their page scanning, PDF reviews, design reviews, training academy, and consulting services offer all 3.
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