Level Access
Level AccessReviews from AWS customer
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I've found AMP useful but do not have much experience with other platforms to compare my experience.
What do you like best about the product?
I like the widgets on the dashboard, I enjoy using Access Assistant to scan pages, I like that the WCAG guidelines, best practices, and recommendations are built into the tool.
What do you dislike about the product?
At times, the instructions for manual testing are too technical to understand and require additional research. The recommendations are also difficult to understand at times for the same reason.
What problems is the product solving and how is that benefiting you?
Detects existing accessibility issues, creates reports that we can send to vendors/developers to resolve issues.
It surprises with its exquisite navigation tracking functionality
What do you like best about the product?
Its dashboard is clear and very robust, offering a comprehensive solution that covers various aspects of accessibility management, and its efficiency in compliance audits is exceptional. It allows us to track content spectacularly.
What do you dislike about the product?
I like everything about this platform and have nothing negative to say. It's the only FedRAMP-authorized accessibility management solution.
What problems is the product solving and how is that benefiting you?
It helped us solve the problem of deepening WCAG compliance across each of our products. It can also handle large volumes of content, support multiple teams and stakeholders, and integrate with existing systems and workflows.
The best tool with the ability to run automated analysis
What do you like best about the product?
Level Access offers organizations training services and solutions to create accessible and compliant digital experiences. I love the portfolio overview, technical support, detailed bug descriptions, automated analysis, and manual testing.
What do you dislike about the product?
We've had a great experience with them, as they've understand where we can be more accessible. It's been a solid experience.
What problems is the product solving and how is that benefiting you?
He helped us identify all the issues and provided information on how to resolve them. He provides clear guidance, screenshots, and priorities so we knew where to focus first.
The best software for managing a website ADA compliance
What do you like best about the product?
I like the portfolio overview, the help desk support, and the detailed error descriptions. I also like its intuitive user interface, it's very easy to access information and filter or sort our data.
What do you dislike about the product?
We've had a great experience with them. I have nothing negative to say about this platform. Thanks to its functionality, we can be more accessible and even learn from their training platform for future builds.
What problems is the product solving and how is that benefiting you?
In our organization, we constantly update the front-end to optimize the user experience. Thinks to this tool, we can quickly detect any problems and receive information on how to resolve them.
Very convenient Portal to Test Accessibility
What do you like best about the product?
Level access platform is convenient tool to use for accessibility with accuracy and clarity of the issue.
What do you dislike about the product?
Initially, it was little tricky to understand for navigation. Like for login etc.
What problems is the product solving and how is that benefiting you?
The report it generates for the accessibility is more accurate and clearer to understand.
One destination for accessing accessibility
What do you like best about the product?
Ease of access of the platform. I found it very user friendly
What do you dislike about the product?
Nothing specific to dislike about the platform.
What problems is the product solving and how is that benefiting you?
Helpful to identify accessibility compliance related issue and making the mobile app more accessible and increasing user scope.
This solution helps us avoid accessibility issues across projects
What do you like best about the product?
I appreciate Level Access in its ability to make it easier to maintain compliance with accessibility standards. Unless you take the time to track and try to implement those updates, you feel overwhelmed before you use it, but at least we can consistently check for gaps. Also, the platform keeps track of our improvement timeline, this is useful to prove compliance. Using this structured approach, we can never enter into regulatory issues and make our digital products accessible to anyone.
What do you dislike about the product?
The downside to the access issue explanation in Level Access is that some are too technical for teams that have no deep expertise. The platform does have its guidance, but some of that guidance is based on an assumption of familiarity that many teams, again, don't have, and so it makes it a little harder for the non specialists to deal with recommendations. And because we spend more time interpreting some of those findings, the pace of training employees new to the accessibility standards for customers is slower.
What problems is the product solving and how is that benefiting you?
Working with Level Access has enabled us to move accessibility into more of a regular part of our development workflow, rather than more of a string effort! That meant that before using it, accessibility checks were only performed at the final stages of a project and then fixes were made in a last minute way that held up launches. Recently, we worked to address barriers to release digital products as early as possible, which eases the burden to release on time and with industry best practice.
Overall my experience has been good with level Access.
What do you like best about the product?
level Access older platform in my opinion is better compared to the new one, or maybe I am used of using the older one. The platform best feature is the toggle button for the code you enter for the issue and it highlights it right away which makes it easier to find.
What do you dislike about the product?
I think the downside is probably the toggle button not working for the user entered code and 100s of similar findings for the inaccessible page.
What problems is the product solving and how is that benefiting you?
The convivence is probably the best part about it.
Great accessibility tool if you have the time to become an expert at it
What do you like best about the product?
The best thing about the Level Access platform is being able to find accessibility issues within our application.
What do you dislike about the product?
The huge downside is the security blocker we have been experiencing for years since signing our contract with Level Access. We were promised we’d be able to scan all pages past MFA and we are still unable to do this, even after multiple meetings with Level Access and its associates. Feels like we were sold a product that falls short of its promises.
What problems is the product solving and how is that benefiting you?
It finds issues for us but only very specific issues that we have to create complex workarounds for.
Ok, but overall the UX design is lacking
What do you like best about the product?
Service always seems to be available, which is good
What do you dislike about the product?
Not organized well, difference between evaluations and projects is confusing and frustrating
What problems is the product solving and how is that benefiting you?
It helps us keep track of our manual accessibility evaluations
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