Patchworks
PatchworksReviews from AWS customer
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Great Innovative & Reliable
What do you like best about the product?
In the ever changing landscape of tech innovation Patchworks keeps up well. The integrations can be done in as little as 10 minutes or as long as 10 hours depending how technical you want to get. The support seems above average for the limited times ive needed it. eCirql use Patchworks daily for our operations as a partner agency.
What do you dislike about the product?
The escape key doesn't work when building flows to close the currently open window - Annoying but not at all a major issue.
What problems is the product solving and how is that benefiting you?
It saves us having to write our own integration platform, so solves the majority of our workload when we're implementing patchworks for our customers.
Patchworks is our primary iPaaS solution for a reason
What do you like best about the product?
Having reviewed and worked with a variety of iPaaS solutions, we selected Patchworks thanks to its reliability, modern architecture (particularly with the upgrade to CORE) and the level of service the PW team provide to enable our team and our merchants.
It is relatively easy to use, speeds up our project delivery and gives our clients a reliable integration layer.
It is relatively easy to use, speeds up our project delivery and gives our clients a reliable integration layer.
What do you dislike about the product?
It would be nice if Patchworks had an enablement team in APAC, having said that, as one of their partners, we are largely able to provide this as a service to merchants.
What problems is the product solving and how is that benefiting you?
Speeding up integration of ERP, WMS and IMS for our clients moving from legacy architecture to Shopify Plus. Improving time to value for projects. Simplifying roll-up groups journey to consolidate acquisitions on a common tech stack.
Benefit to us - client satisfaction, likelihood of 1 project turning into more (happy customers buy twice).
Benefit to us - client satisfaction, likelihood of 1 project turning into more (happy customers buy twice).
Great software with a supportive team
What do you like best about the product?
Patchwork’s connectors have unlocked a range of new potential customers for us but enabling us to onboard them a lot quicker.
Their team is helpful and proactive with helping us leverage patchworks
Their team is helpful and proactive with helping us leverage patchworks
What do you dislike about the product?
Nothing to complain about. We struggled to get a few things set up at first, but after that it was pretty seamless
What problems is the product solving and how is that benefiting you?
Onboarding new customers
Review Patchworks
What do you like best about the product?
Key Strengths:
1. Seamless Integrations:
Patchworks offers a strong library of pre-built connectors that made it relatively easy to link our systems without heavy development work. Platforms like Shopify, NetSuite, and WMS partners like Mainfreight were well-supported.
2. Scalability:
As our business scaled across new channels and markets, Patchworks accommodated new integrations without compromising system stability. The platform is designed to grow with your business.
3. Interface & Usability:
The user interface is intuitive, clean, and well-documented. This makes it easy for non-developers to monitor flows and detect any issues in real-time.
4. Support Team:
Their support team is responsive and helpful. We’ve had quick resolutions to most tickets and appreciated their proactive communication during implementation and go-live phases.
1. Seamless Integrations:
Patchworks offers a strong library of pre-built connectors that made it relatively easy to link our systems without heavy development work. Platforms like Shopify, NetSuite, and WMS partners like Mainfreight were well-supported.
2. Scalability:
As our business scaled across new channels and markets, Patchworks accommodated new integrations without compromising system stability. The platform is designed to grow with your business.
3. Interface & Usability:
The user interface is intuitive, clean, and well-documented. This makes it easy for non-developers to monitor flows and detect any issues in real-time.
4. Support Team:
Their support team is responsive and helpful. We’ve had quick resolutions to most tickets and appreciated their proactive communication during implementation and go-live phases.
What do you dislike about the product?
Areas for Improvement:
1. Customization Complexity:
While standard integrations are fast, customizing flows beyond the existing connectors can be complex and may require developer support or paid professional services.
2. Error Handling:
Although the error notifications are effective, the root cause explanations could be more detailed in some instances, particularly when debugging between third-party
1. Customization Complexity:
While standard integrations are fast, customizing flows beyond the existing connectors can be complex and may require developer support or paid professional services.
2. Error Handling:
Although the error notifications are effective, the root cause explanations could be more detailed in some instances, particularly when debugging between third-party
What problems is the product solving and how is that benefiting you?
Connection between ERP and Shopify
I took a quick glance at it and it does look interesting.
What do you like best about the product?
Ease of integration with existing workflows or existing technology
What do you dislike about the product?
Uncertainty as to where to start upon registration
What problems is the product solving and how is that benefiting you?
Visualization. Gives a 10,000 feet view of data
Seamless Integrations Made Simple A Game-Changer for E-commerce Operations
What do you like best about the product?
Patchworks is really easy to make all our business apps work together without needing to possess advanced technical skills. and The prebuilt connectors saved lot of time and the user experience is really good. I also really enjoy the real-time monitoring features and it is comforting to know we'll get notified if anything goes wrong.
What do you dislike about the product?
The initial setup can be somewhat intimidating if you lack experience with integration platforms, especially with complex systems. Some of the more advanced features would be helped by more in-depth documentation or click-by-click breakthroughs. But once everything is up and running, it works well.
What problems is the product solving and how is that benefiting you?
Patchworks is helping us solve the headache of multiple systems in our e-commerce business. Before, integrating data between our online store, ERP, warehouse, and CRM was a manual and error-prone process. Now, all of it happens automatically orders, inventory levels, customer data all real-time updated
Excellente expérience utilisateur
What do you like best about the product?
What I appreciate most about Patchworks is its ability to centralize and automate data flows between different applications. This greatly simplifies the management of our operations and reduces potential errors related to manual entry." (This highlights automation and error reduction, common strengths of iPaaS).
"The flexibility and scalability of Patchworks are impressive. The platform seems capable of adapting to the growth of our company and the addition of new applications without requiring a major overhaul." (Emphasizing adaptability and scalability is a key advantage for any business).
"The flexibility and scalability of Patchworks are impressive. The platform seems capable of adapting to the growth of our company and the addition of new applications without requiring a major overhaul." (Emphasizing adaptability and scalability is a key advantage for any business).
What do you dislike about the product?
The cost of the platform could be a limiting factor for small businesses or projects with tighter budgets. A more flexible pricing structure could be considered.
What problems is the product solving and how is that benefiting you?
Point-to-point or manual integration solutions can become difficult to manage and costly to maintain as the business grows and the volume of data increases.
Great peak support
What do you like best about the product?
Patchworks was a great support over peak trading, Everything ran seamlessly! Great planning so everything from orders, product to fulfillment all ran smoothly.
Great job Patchworks!
Great job Patchworks!
What do you dislike about the product?
Support could be faster at times, but this is improving now. As a customer you can log into your own portal and rectify a problem yourself.
What problems is the product solving and how is that benefiting you?
Your own portal to view syncs and also to solve a problem if any occur.
Great Platform supported by a great team
What do you like best about the product?
It's a very versitile system allowing unparralleled data manipulation to transfer data from any ecommerce platform to our slightly bespoke ERP system.
What do you dislike about the product?
Occasionaly we have struggled with first line support taking a day or 2 to escalate support queries leading to slighlty longer resolutions than we would like.
What problems is the product solving and how is that benefiting you?
We have a very unique ERP system that required bespoke endpoints to be created that Patchworks haddled for us seamlessly.
Shopify to NetSuite integration with Patchworks
What do you like best about the product?
Patchworks stands out for its ease of use. The dashboard is clean and makes it simple to track data flows and spot issues quickly. While at the very beginning it might be confusing which shapes do what, Patchworks Academy course is very helpful, intuitive and easy to follow with some great examples.
I also appreciate how smooth the setup process is for most integrations—it feels like the platform anticipates common use cases, which saves a lot of time (f.e. predefined requests).
Logs for each flow are very well built, with easy of access in mind. It's very helpful to be able to see the payload per each step.
I also appreciate how smooth the setup process is for most integrations—it feels like the platform anticipates common use cases, which saves a lot of time (f.e. predefined requests).
Logs for each flow are very well built, with easy of access in mind. It's very helpful to be able to see the payload per each step.
What do you dislike about the product?
Sometimes it's annoying to need to click many buttons to get back or to a certain page, but most probably it comes to getting used to it.
What problems is the product solving and how is that benefiting you?
We are using Patchworks to integrate Shopify B2C sales flow with NetSuite, our ERP. We are migrating from Patchworks Tapestry and so far it seems that new Patchworks Core is much more intuitive, easier to use for regular users and non-developers. Most smaller changes can be done internally, without need of external expertise.
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