ZoomInfo
ZoomInfoExternal reviews
8,277 reviews
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Good product
What do you like best about the product?
ZoomInfo is a great product to help find contacts that are unavailable on other sites.
What do you dislike about the product?
I wish that ZoomInfo allowed for more access per month on the unpaid version.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows us to access contact information for people who do not show up in our other databases.
Best tool available
What do you like best about the product?
I've used quite a few tools similar to ZoomInfo in the past and Zoom has been, by far, the most accurate tool.
What do you dislike about the product?
It's the most accurate tool on the market at the moment; however, it's nowhere near perfect. Sometimes, it takes a ridiculously long time to import leads. I've also called numbers before from ZoomInfo that belonged to COMPLETELY different people.
What problems is the product solving and how is that benefiting you?
Finding the contact information of leads we want to reach out to. The email address accuracy has been far more accurate than phone numbers. For the most part, ZoomInfo does what it's supposed to do and has solved the problems it was meant to solve.
A niche product that generates best results
What do you like best about the product?
DiscoverOrg has played a pivotal role, help us target right accounts and right clients (more specific). DiscoverOrg is a full-scale ecosystem solution to your company's marketing, sales and streamlines the effort taken by Market Researchers to get solutions on time. I also like the opportunity that you can configure and customize as much as you needed to make it work on any specific business model
What do you dislike about the product?
If I have found inaccuracies, I reach out to the Account manager and they will update the information. Please keep updated contacts in accounts and Price!..
What problems is the product solving and how is that benefiting you?
I am saving a ton of time manually sourcing, I'm able to get accurate contact information (Phone)
Recommendations to others considering the product:
Useful tool for sales and marketing go to market initiatives. Provides comprehensive information on a company and its contacts.
Used to find contact information for individuals, and information about businesses
What do you like best about the product?
It has a large database of contacts on a global level, which I've found helpful. It's the most efficient way to find contact information for both company and individuals, based on company, title, name, etc.
What do you dislike about the product?
Zoom is definitely not always accurate. I use it as a quick option, but always know I need to call/email to double check that the information is accurate. I'd say it's accurate about 50-60% of the time, but because it's so quick to check, it makes sense as a starting point.
What problems is the product solving and how is that benefiting you?
The challenge of getting in touch with very busy individuals around the world. Business moves much faster with tools like Zoom and employees are far more efficient.
Recommendations to others considering the product:
Understand up front that it's not always going to be accurate, but if it does have the information you need, it's an easy and quick process
Valuable tool.
What do you like best about the product?
efficient delivery of pertinent information on a targeted account. Org Charts, Technology footprint, and current objectives are readily accessible.
What do you dislike about the product?
Not a lot to dislike. If DiscoverORG does not have info on a contact. The response to a request if typically within 24 hours.
What problems is the product solving and how is that benefiting you?
DiscoverORG allows our team to reduce time for prep prior to a campaign, which maximizes reach.
Great Prospecting Tool for Any Form of Sales
What do you like best about the product?
I appreciate the design of ZoomInfo and it's ability to connect with Salesforce when necessary. My goal when using ZoomInfo is to find marketing executives at different institutions in order to find their connect information and connect. ZoomInfo allows me to find their LinkedIn, Email, and direct phone number.
From gathering this info, I can call the potential client and make an instant connection faster than using Google or any search engine and constantly running through web pages.
From gathering this info, I can call the potential client and make an instant connection faster than using Google or any search engine and constantly running through web pages.
What do you dislike about the product?
I dislike how sometimes when using ZoomInfo they do not always have the marketing executives for each firm. However, this may not entirely be ZoomInfo's fault because occasionally when calling these firms, said marketing executive doesn't exist.
However there have been times when ZoomInfo's data has been inaccurate and makes me sound like a fool when I ask for them at the institution.
However there have been times when ZoomInfo's data has been inaccurate and makes me sound like a fool when I ask for them at the institution.
What problems is the product solving and how is that benefiting you?
The problem of slow prospecting is being solved. I am able to quickly find my points of contact and reach out.
The search engine function on ZoomInfo is always very useful in saving me time overall.
The search engine function on ZoomInfo is always very useful in saving me time overall.
Recommendations to others considering the product:
I recommend not only sticking to just one prospecting tool. ZoomInfo's customer support is very good and worthwhile. If you work in sales, you can never have enough prospecting tools so stay aware and what is available and use them all.
Excellent data
What do you like best about the product?
zoominfo provides direct contacts for reaching out my prospects
What do you dislike about the product?
erasing contacts that are no longer with the organization
What problems is the product solving and how is that benefiting you?
great for prospecting
Superb Support & Ideas of Maximizing Platform
What do you like best about the product?
The support team is fantastic (specifically Christina). She and the team have been incredibly helpful in the following ways:
- Proactively helping to use the platform more effectively through continually education & training
- Has been helpful scheduling additional trainings as the team grows
- Reminding me about useful webinars / programs that help my team with various skills
- Training me (how to use the platform for analytics / usage) and bringing new ideas to the table to help the team.
- Proactively helping to use the platform more effectively through continually education & training
- Has been helpful scheduling additional trainings as the team grows
- Reminding me about useful webinars / programs that help my team with various skills
- Training me (how to use the platform for analytics / usage) and bringing new ideas to the table to help the team.
What do you dislike about the product?
- Intuitiveness of the product could be improved through simplified UI
What problems is the product solving and how is that benefiting you?
- Triggers so BDR team can personalize outreach
- Contact info for outreach campaigns
- Company intel for opportunities we have in the pipeline
- Data for Salesforce
- Contact info for outreach campaigns
- Company intel for opportunities we have in the pipeline
- Data for Salesforce
Recommendations to others considering the product:
Ask for Christina on Support.
Great Sales Tool for SDRs
What do you like best about the product?
- View of the organization in terms of hierarchy
- Technologies that companies have adopted are listed
- DiscoveOrg has recently done research on individuals and their responsibilities
- New TEDD set great for companies in the Big Data space
- Technologies that companies have adopted are listed
- DiscoveOrg has recently done research on individuals and their responsibilities
- New TEDD set great for companies in the Big Data space
What do you dislike about the product?
- Wish there was a more user-friendly chrome extension for LinkedIn
- There are multiple packages (SME, Enterprise, and TEDD) which can get difficult if you have a budget
- There are multiple packages (SME, Enterprise, and TEDD) which can get difficult if you have a budget
What problems is the product solving and how is that benefiting you?
- DiscoverOrg has helped us crack into new accounts
- Understand where folks in the org are with our current opportunities
- Great tool for organizations that are adopting the Account Based Marketing model
- Understand where folks in the org are with our current opportunities
- Great tool for organizations that are adopting the Account Based Marketing model
Recommendations to others considering the product:
- If you are planning on purchasing this tool, work with DiscoverOrg's customer success team to make sure that users get the most out of the product.
Great Customer Service
What do you like best about the product?
I like the fact that the account managers are very personable. The tool now has step by step tutorials that are easy to find and a training portal for admin.
What do you dislike about the product?
I wish that there were more contacts that I subscribe to in South America due to the fact that we serve that market. Also I wish that the visual force page in saleforce worked easier when looking for lead/contacts.
What problems is the product solving and how is that benefiting you?
We are able to find lead/contacts and import them into campaigns. Also see when projects are starting.
Recommendations to others considering the product:
Be sure to ask what all comes in your subscriptions within countries and industries. Keep up with automatic renew dates due to fine print in contracts.
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